Customer Ratings & Reviews
- Model:
- S2SSW-M692
- |
- SKU:
- 6373244
Customer reviews
Rating 3.6 out of 5 stars with 1693 reviews
(1,693 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, price, battery life, and comfort of the Indy True Wireless In-Ear Headphones. They appreciate that the headphones offer good sound quality and value for the price, and they find them comfortable to wear for extended periods. However, some customers have concerns about the fit, connectivity, volume, touch controls, and bass of the headphones.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Rated 2 out of 5 stars
They will fall out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't sit here let alone get from the car to the house without it falling out regardless of size choices. Most regretting investment
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for the feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We're sorry to hear you did not like the fit of your Indy earbuds. We would recommend perhaps giving our other products like the Push Truly Wireless earbuds or Sesh Truly Wireless earbuds a try for a better, more flush fit. We hope that you will consider giving us another chance in the future!
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
One earbud has broken 3 times
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have has three pairs of indys. One earbud has stopped working each time. Skullcandy has replaced them each time but after three failed pairs I would prefer my money back. Unfortunately since I bought them through bestbuy I cannot get a refund to try another brand. They are great when they work! But they havent lasted long in our experience.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
- Cons mentioned:Connection
Rated 1 out of 5 stars
Bad connection (flawed earbuds)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds get disconnected for no reason all the time. I met people (3 guys) with the same model and same trouble. These earbuds are flawed and Skullcandy refuses the acknowledge this issue. I will have to return the units sometime until they get annoyed and decide to reimburse me. Wring company with a bad products.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
- Cons mentioned:Pairing
Rated 1 out of 5 stars
Connectivity issues, left won't pair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Wasted 1.5 hours trying to get both earbuds to pair, left would not pair at all. Watched videos on youtube to fix because the included instructions are as bad as IKEA instructions. Will be returning in favor of something else
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hi Mike! Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input! We’re so sorry to hear you did not have a good experience with your Indy earbuds. We hope you will consider giving our other products a chance in the future!
Rated 1 out of 5 stars
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theres alot of problems with these. Shouldn't of hit the shelves. I've returned 3/3 pairs. They're very quiet, dont sound like skullcandy headphones. First pair one ear quit working in 2 days. Second pair bluetooth connectivity problems. And the third pair it's like the volume keeps getting turned down a notch when nothing is even remotely close to touching the touch screen. First time I ever had to put a 1 star review but it's like the company just contracted with some generic airpod creator and put their name on it. Pretty sad, probably true.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy earbuds. We hope you will consider giving our other products another try in the future!
Rated 1 out of 5 stars
Don't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one hour ago. Left earbud completely dead, no LED activity, nothing. Tried the one troubleshooting step provided... nothing. Paired the right one with my phone and the volume is positively anemic, worse than early 90s headphones. All tinny with no bass or body whatsoever. They are horribly uncomfortable regardless of what size rubbers you use and don't actually seat inside the ear at all. First time I've ever been disappointed in a pair of Skullcandys. There is literally nothing redeemable about these earbuds. Even the blue color, that looked fine online, is completely off-putting in person. Total waste of money and failure of a product.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hello KimB, so sorry to hear about the poor experience you had purchasing the Indy true wireless earbuds. If you would like to contact our customer experience team through our website we would love to make this right for you. We can refund, warranty or, send you a coupon code for your next Skullcandy purchase.
Rated 1 out of 5 stars
Too many compromises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them from Skullcandy. Took 5 days to receive. Frequent disconnect while walking and phone in pants pocket and shirt pocket. Controls are very finniky, working about 1/3 of the time . After 2 hrs. of total use time (within a few days span) left earbud will turn on but will not pair to device (a.k.a. disconnect between earbuds). Skullcandy site suspiciously only has positive reviews, and has conveniently ignored mine? Will have to return and pay for shipping myself. Yuck. I did like how they fit.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible for narrow ears. Does not stay in at all.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get earbuds to stay in my ear. what's worse these utilize the encasing to charge, the left earphone of the charger came in the box broken and i didnt notice right away. In turn the left side doesn't charge cause the piece inside of the charger was broken. Did not get insurance protection at store therefore waste of my money. Only had them three days with actual use. I particularly love skullcandys but not these.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We're so sorry to hear your charger broke and the left earbud is not charging properly. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Rated 1 out of 5 stars
Terrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thing to start off my bad experience with these was that only the right bud would connect, tried to troubleshoot and still nothing. Next the sound quality was so bad, sounded like a cheap pair of earbuds. I could hear everything outside is the ear buds they were not noise canceling at all. Stick with the other skullcandy wireless bus for a better sound experience.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Underwhelming, no Skullcandy quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, to say I was disappointed by these would be an understatement. These are definitely not up to snuff on what I expect from Skullcandy. The design is poor and they don't sit far enough into the ear to convey good sound, so they sound tinny and distant. Definitely don't buy these. I'm returning mine!
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i Bought this earbuds because in the past I used skull candy products and I didn’t have problems. But with this earbuds are really bad, it supposed to be sweat proof, perfect to use on the gym, but with only one month of use they stop charging. Don’t waste your money on these earbuds.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Right ear volume gone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They worked for about a month. When I noticed that the right earbud was not as loud as the left, I tried resetting them but it didn't work at all. Don't waste your time
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your right earbud is no longer working. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Rated 1 out of 5 stars
Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left side stopped working 4 days after purchase smh. Do not buy without a protection plan.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!


