Customer Ratings & Reviews

My installer was great! He knew what he was doing and had my lock installed in no time. He also helped me set up the app. I am very pleased with the service he provided.

Door lock was not operating properly. They came and replaced the item and installed a new one. It works perfectly.

Third party company installed my smart door lock. Was skeptical at first because they told me that they had never installed an August product before. I let them do their thing. They were very professional

Great product and super reliable. Works with key, fingerprint and app

The agent was on time and knowledgeable. He was professional and got the job done right.

awesome product works perfectly. Easy to set up and operate.

Irvin was awesome. He explained the product in detail and did a great install. I really love this product.

The agent that came was excellent. He was polite, experienced, efficient, and friendly. A credit to Best Buy

The agent removed the august home smart lock and installed the Eufy smart lock

Our smart lock installation went so smoothly, I really couldn’t believe it. They not only remove the existing hardware and install the new hardware, they taught us how to use it so will be up and running from the first moment!

Easy to operate, no hassle of keys. 4 digit code to enter or you can use your smart phone to get it. Cool thing, is you can open the door even you are away from your home for your friends or relatives to your home.

Nathanael was absolutely AMAZING! Highly recommend him! He was so patient and helpful with all of the questions and set up for the items! Definitely a great agent! He deserves a raise!

This is the best wi fi dead bolt lock u can buy.its the 2nd one ive bought

The agent installed my new modem and router and connected most everything I have. He also installed my new smart lock. He is very knowledgeable and helpful and said if I had any questions or problems to contact him again

Excellent Service! Very professional technicians, knowledgeable and quick !

My Eufy smart lock and camera work great. Installation was quick and very professional.

Great service and installation top notch, Will continue using Geek squad

Three things were supposed to be installed. Ring flood light over garage, nest thermostat and door lock. He did the garage light fine, couldn’t do next because of my home’s wiring and didn’t do door lock because my door had a closing issue. My husband asked if he could wait5 minutes and he would fix the catch and the technician said he had other things to do and couldn’t wait. He couldn’t do the thermostat (not his fault) so he saved some time. Took my husband 10 minutes to fix door. Now we’re returning lock.

Got the job done with a great attitude and little mess. Can't ask for much more.

They are very professional what they do ..I am very happy with my door lock. Thank u Geek Squad :)