Customer Ratings & Reviews

Hassle free stress free they do everything for you and we’re promt and clean

The agent was nothing short of amazing. The nest lock wouldn’t fit due to my door knob being oversized. He suggested to replace it and he did so. Very friendly the whole time, and got in and out super quick.

The agent did an excellent job, and was very pleasant. He was on time, and gave me a heads up on when he was going to arrive

This is the best item I've purchased in a long time. Love the ease and safety of this item

Timely service with knowledgeable personnel providing the install. Happy with the results.

The agent was prompt in arrival, set up the smart lock quickly, and helped me get it set up on my phone. He also made sure that everything was working property.

Service was prompt, fast, and courteous. He walked me through everything and ensured it all worked before he left.

Art, my service technician was GREAT! He was very thorough and extremely professional. I hope that he is sent to work my orders in the future. I would defiantly recommend Art!!

The installers were fabulous! Connected everything & explained in detail how it works! Always on time and knowledgeable. Great service!

The gentlemen did a fantastic job, installed the smart lock and walked me through the process on how to use it.

Quick and Easy installation that made the whole process Easy. He showed me everything I needed to know on operating the lock and he even called me the next day on one issue that he forgot to tell me.

My tech was excellent didn’t take him long to install lock and walked me through programming.

The agent was really helpful with installing the door lock and guided us how to use it.

The agent installed my Nest dead bolt professionally. Highly recommend Geek Squad. He explained all details expertly.

The installation tech was very very helpful. He replaced the poorly functioning smart lock with ease and professionalism. Very much appreciated his timeliness and helpful nature

Geek squad was very informative, listened to our needs and advised us on the best products that suited what we were looking to have.

Could not have done this myself with all of the issues that popped up! Very glad I called on the pros, who were knowledgable and professional and figured out everything.

Love my geek squad agents. They went the extra mile during my install which was not particularly easy

The staff at Phillipsburg Best Buy went above and beyond to help us with this refund. I cannot thank Kirk, Liam and Ed enough for all they do to help us with this return. Kudos to your great staff!

Great service for all products from Best Buy especially the free installation