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Customer reviews

Rating 4 out of 5 stars with 520 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 520 reviews
  • Rated 5 out of 5 stars

    I will always use geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and very professional. The service men always go above and beyond with any help you may need with other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth using geek squad………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to have the totaltech plan because all my installs are free for 2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service by total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most kind helpful people I’ve ever had the pleasure of dealing with. They handled everything with expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for smartLocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and was able to set-up my SmartLock with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done very efficiently and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed my locks were very professional and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very fast and professional. My door latch opener works perfectly and I am very pleased with the results. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took time to get it done right !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person took time to set-up and make sure all functions worked as expected. With BB Total Tech Support if was the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy was very kind and polite and worked very hard to get everything just right for me! His customer service was above and beyond what was expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service on time ,carefully and help me down the phone app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Answer all the question. It was nice doing business with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out was great. Nice, smart and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor 3rd party service again and no real solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor overall service again. Especially because of the garbage 3rd party system best muy continues to incorporate for it members. I am stopping my membership since it has declined drastically since its inception.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Seriously an outstanding job and I appreciate you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my smart lock and helped me with my smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and professional. I asked if I could watch him install it and he walked me through it. He did a fabulous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my locks without a sweat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication & the install went great as well! Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job ! Dylan was so kind and he knew it what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer provided great customer service and really took care of installing my product.

    I would recommend this to a friend