Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 527 reviews
(527 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job ! Dylan was so kind and he knew it what he was doing
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Smart Lock Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job installing my smart lock. I would recommend using Geek Squad for your Smart Home installation needs.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They was not able to install my door lock. They were able to install the rest of the system.
I would recommend this to a friendRated 5 out of 5 stars
Good Instal. Good communication.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation well done by Geek Squad Giovanni. Called to keep me well informed while having traffic issues.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed Smart Key lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squard installed my Schlage Encore lock in 15 minutes! Door lock was flawlessly installed!
I would recommend this to a friendRated 5 out of 5 stars
Yale safe locks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent locks for the money. They work well without problems. I feel more secure now.
I would recommend this to a friendRated 5 out of 5 stars
Installation of lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was extremely knowledgeable and very friendly.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried to install our door lock and the door would not close properly. Best Buy came out 2 days later and got it done perfectly.
I would recommend this to a friendRated 5 out of 5 stars
LakeLife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek Squad did a fantastic job installing my Smart Door Lock, very professional
I would recommend this to a friendRated 3 out of 5 stars
Unprofessional Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm bitter-sweet about these geek squad guys. I wouldn't say I like this company policy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Added internet modules to recently installed door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lock modules were added to my Yale locks for internet access and work great.
I would recommend this to a friendRated 5 out of 5 stars
Installed all smart home devices quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and connected the yale door lock, set up and connected the Nest hub and hue lights
I would recommend this to a friendRated 5 out of 5 stars
WONDERFUL CUSTOMER SERVICE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did the install nest doorbell and two nest locks and set up on the app worked with me to make sure I knew how to use it.
I would recommend this to a friendRated 5 out of 5 stars
Great peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fantastic. Every Geek Squad interaction has been wonderful
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came in gotit done fast and cleaned up the all of there mess and made sure I was well informed before leaving
I would recommend this to a friendRated 5 out of 5 stars
smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installed my yale smart lock smoothly and showed me how to work the app settings.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad "Rings" for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my "Ring" doorbell and it works perfectly. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service members are very helpful and informative.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech install of smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install tech was very respectful of my home and prompt to address any questions.
I would recommend this to a friendRated 5 out of 5 stars
Yale Lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing job. Quick, neat and efficient! Worth every cent!
I would recommend this to a friend