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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 201 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 201 reviews
  • Rated 5 out of 5 stars

    Thank you, Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent taught me how to use my new thermostat. He was professional, patient, and answered all questions I asked. I wouldn’t have been able to do it without him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent delivered and installed my new smart TV. I could not be more pleased with the idea that the job was done correctly and I didn’t have to do it myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have people who in your local Best Buy who can help you with the highest technology need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and connected wifi products perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took great care and patience as well as kind and friendly and very well informed in the task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable, professional technician!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! The technician was very knowledgeable, professional and curteous. He did a great jo!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my Ring System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and informing as well working very fast. Francis is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Persistent and able to fix my issue. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greg squad employee was great, he took his time in explaining and guiding us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, pleasant , efficient, knowledgeable. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great trouble shooting the problem with my camera and nvr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Best Buy representative. He was super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet signal optimization

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and consulted with me. Did what I asked them to do. The next day I reached out to them but received no response. It turns out that what I had them do wasn't going to work and needed to be tweaked further at the very least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped restore ring flood camera functions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped to trouble shoot a ring flood camera. Great job and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and my Roomba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Shay showed us how to map the Roomba and made is so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Ring Doorbells and provided training

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, wore mask, careful in house, understood Ring product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always Rob and his assistant were extremely helpful, And Did A great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carol

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative who came here was knowledgeable and able to do all yhstcwas asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect install I love best buy. They treat my house like it's their own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Townsend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam made all the right suggestions so secure our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and informative thank you both

    I would recommend this to a friend