Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 77 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Lock C210's ease of use and straightforward installation process. Many users find the installation to be very easy and appreciate the overall performance. However, some customers have expressed concerns regarding the battery life and the absence of biometric access on the device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of bought one of these smart locks years ago. Very easy to install and connect to wifi. Hope the batteries last...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smart lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is really to install, it can expand if you need a longer neck. Easy to use with app. Extremely happy with our purchase. Plus keys, i mean come on. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer....

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me start by saying... my door lock is cooler than yours..lol! This is a must have! My daughter and I removed the old lock and installed this lock effortlessly! The app was very user friendly and also easy to setup as well! Wifi capability is very good! Everyone has there own passcode which is very nice so you can pick your own code! This lock is a game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super strong. Well built smart locks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best smart locks I've found so far. I've tried so many different others and they have failed. The batteries on this one last for a very long time, and I'm speaking a very long time, probably three to five months. It also is very efficient. You can control it in so many different ways. It's a great addition to your smart home to keep it safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love that everyone in my family can have their own code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock/camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had eufy floodlight cameras and was please with the quality and function, so I ordered this door lock/camera combo. It has a great picture quality and battery life seems to be good since i have not charged it aonce install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    worh the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, worth the price and easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iowa winter safe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom who is 60 years old and lives alone. I was nervous she wouldn’t be able to figure it out but she gets it and loves it. It gives her peace of mind at night to be able to check and make sure her door is locked.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Short battery life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, super quiet. But the battery life is very short. I have 2 of these and a zwave lock. I have to change the batteries in these 5x or more frequently.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Biometric access

    Rated 2 out of 5 stars

    Good Device, No Biometric Though

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good and easy lock to install, but contrary to the name, there is no biometric access to the device itself.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Good Product, Good Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a smart lock that wasnt $100+ and Eufy had us covered! I use it with passcode, a physical key, the Eufy app, and Alexa. It looks really sleek too. Installation and set up was also straightforward and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for garage door entry

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock was easy to install and set up. The lock alerts and passcodes work as intended. Very happy with setup. Works well with HomeKit as well as Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend for your home with Alexa

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install DIY setup and the integration with Alexa is awesome. Very smooth functionality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install great add on just buy it yolo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Goes well with my eufy app. No problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, really easy to install and set up,i can control from my bed without getup i strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy of use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes locking and securing your hime easy. Not to hard to set up and easy app use. I wish you could tap lock or tap phone to unlock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Entry Level Smart Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good entry level Smart Lock. It has a very simple platform. The only negative is the short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good smart lock.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is pretty good. Extremely easy to install! Very easy to use. To lock manually, you have to hold the lock button for 5 seconds. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Reliable digital lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of this lock was very easy. App easily let you connect lock to wifi and provide detailed instructions for setup. You can also connect this lock with Alexa app.

    I would recommend this to a friend
Sponsored