Customer Ratings & Reviews

It looks great, and the battery life is excellent. It’s incredibly easy to charge, and it supports Matter over WiFi. Keep in mind that for Apple devices, you’ll need a Hub, just like with any other Matter device. Fortunately, you can link it using the “Work with Google” option. If you are using Google’s Home app

Eufy is by far the best company we use for everything security. This lock has been a great addition. Easy installation. The app seems to have some minor flaws that could be better

This is an upgrade to the previous eufy door lock and absolutely love it, especially because of the new sleek design and connectivity to my Internet service however, I am having a problem connecting it to my Apple home device devices

Easy to install, battery lasts really long, alerts comes quickly on the phone app, awesome pricing from Best Buy! Fingerprints are read 101% accurate and fast!

ust installed my first smart lock and couldn’t be happier with the upgrade. The installation was straightforward—clear, accurate instructions made the whole process smooth and stress-free. Visually, it’s a sleek addition to the door, with a modern look that fits right in. Programming access codes and fingerprints was surprisingly simple, and integration with my Alexa smart home setup was seamless. Now I can lock and unlock with voice commands or remotely—huge convenience boost. Overall, it’s a solid piece of tech that delivers on both form and function. Highly recommend for anyone looking to level up their home security without the headache.

Easy to install. The fingerprint recognition is a nice addition for your convenience.

Instillation was easy and was over great. Battery life last long and have never had an issue

There are multiple things to like about this replacement lock; installation took about 15 minutes, setup 5 min tops, integration with Apple Home zero problems. Set up finger print entry for my wife and I and she said she has had zero issues using her print. Also, I have multiple locks. Once my print was set up for one lock, it worked on the other two locks. Would definitely recommend.

I have been happy with this lock so far. Install was pretty easy. You might need to drill the hole out more in your door jamb if it does not line up properly. The only issue I have had is when I linked it to my eero mess system it would lose connection about every 2 days. I then linked it directly to the router and had been fine ever since. It can be a little fussy on your finger print for unlocking the door. I found that if you just do 2 setting of your finger print it works fine almost every time now. You can unlock the door from the app and it also tells you who unlocks or locks the door. I think for the cost it’s a nice wifi lock.

Great working lock excellent design install was super easy

Good quality, main thing is can be used offline without cloud on local VLAN on the router WiFi without cloud exposure. So I’m not using fingerprint. Very easy to install - just recharge the battery before use

I recently installed the EUFY smart lock and overall I’m happy with it. The installation process was very easy and straightforward, which made setup quick and stress-free. I really like that it works with the Alexa app as well as the native EUFY app having both options makes it super convenient to control and monitor. The design is another big plus. It looks sleek and modern, and it blends perfectly with the existing style of my house. My only complaint is the fingerprint scanner. Sometimes I have to try 2 or even 3 times before it recognizes my fingerprint, which can be a bit annoying when I’m in a hurry. Aside from that, it’s a solid smart lock with great features and a clean look.

I bought this for my wife for Christmas and it is outstanding. Well worth the money, easy to install and great features. Thinking of buying one for my garage too!

The lock is very easy to install and set up. It was installed on my brother’s condo that was under renovation and the intuitive user interface made it simple to add codes for the different contractors and restrict access once their work was complete. I like the lock so much I’m purchasing one for my house to replace the Schlage lock I have and another one for my mothers house.

This offers very option I wanted in a door lock. Very long battery life. It’s very responsive. The app is very easy to use

This product is great. Easy to operate. Works effectively. A great solution to always having to carry a key or run up and down the steps to let someone in.

Love this so convient works great would recommend and easy to use

Installed after using a different brand over the previous 15 years. The biometric is very responsive. Easy install and programming. Highly recommended.

I absolutely love this lock. Definitely and upgrade. the application is easy to use and easy to install. I ordered through BestBuy site and received it the same day. Three hours later. Great product and also comes with BestBuy warranty being a BestBuy member. I will definitely recommend this product.

Works very well!! Battery last for a year and I have one but had to get another for the back door