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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $209.99

Customer reviews

Rating 4.7 out of 5 stars with 112 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Lock E31's ease of use and installation, praising its straightforward setup and quick installation time. The fingerprint sensor is another highly appreciated feature, with users consistently highlighting its speed and reliability. Positive feedback also emphasizes the overall performance and long battery life of the smart lock. Many appreciate the sleek design, enhancing the aesthetic appeal of their homes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 112 reviews
  • Rated 5 out of 5 stars

    Good product, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product after getting locked out of the house! This product gives you the option to use your finger print or a digital code to open the door! It’s also very easy to link to your phone and you recieve text alerts whenever the door is unlocked. You can also lock and unlock the door through the app! Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super easy install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great install took all of 15 min, no orher tools necesssry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fingerprint sensor

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to install and to use i love that it has the finger print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Smart Lock E331 WiFi Replacement Deadbolt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and very secure! I love that I can unlock the door from the app or use my fingerprint — no more searching for keys. The setup was quick, and the connection to Wi-Fi is stable. It looks sleek on the door and matches my other smart devices perfectly. I’m really happy with this purchase and would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint sensor

    Rated 4 out of 5 stars

    Solid Homekit Doorlock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im tied into the Apple Home ecosystem. This was one a few that I found attractive and supports Apple Home. Other than a few comnection issues that required removing the device and re-adding it, this has been solid. The finger print reader is quick and the app seems stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, it was easy to install and the app is cool to un/lock the door. The codes are easy to set up, even the temp codes. I like the fingerprint too jus make sure you put your finger EXACTLY in same position.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Easy Peasy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest and one of the best smart door locks. You will definitely enjoy this one. Its easy to install and connection and setup is fast. I love this lock its better than the one i had before and much quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy is by far the best company we use for everything security. This lock has been a great addition. Easy installation. The app seems to have some minor flaws that could be better

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint sensor

    Rated 5 out of 5 stars

    Door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint lock feature. Do not like having to press the check before and after code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surprisingly Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very apprehensive at first. But this has worked out fantastic. It is so much easier to get in the house and to have the auto locking option is perfect for us. Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and easy to use lock! Kids use it, wife too. Love not have to mess with keys anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    door lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace the first one had it for about a year stopped working with the phone got a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase for upgrading too smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy set up. Battery took about 16 hours to charge from about 65% to full. But haven't had to plug it in again yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Electric door key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, keye and friendly to use. The app also is accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint sensor

    Rated 5 out of 5 stars

    Never going back to keys again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love that I only need a finger to open my lock, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fine, just need to be carefull that the door closes without pushing or pulling, the barrel fits the wall hole, etc. The device is GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and configure. I guess the only bad thing was that they didn’t have a silver color to match my door, but other than that it is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product eaay to install, now I feel safer and eaay to access my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but with a little bit more they could be 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these. I have been using nest Yale previously (still have them). Eufy are newer smaller better battery options plus matter compatibility (not fixed only to eufy app or platform). Only disappointing issue is one of the 4 goes offline every now and then can be a few hours or days. WiFi speed and signal is v good. Just the one device. Done the remove reinstall etc. still happens. DONT sign for cloud - buggy generated tons of issues all devices. Tech support is mainly chat gpt bots so you won’t get much there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the best for me, recommend 100% I liked

    I would recommend this to a friend
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