Customer Ratings & Reviews
- Model:
- T85F0J11
- SKU:
- 6594663
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Smart Lock E31's ease of use and installation, praising its straightforward setup and quick installation time. The fingerprint sensor is another highly appreciated feature, with users consistently highlighting its speed and reliability. Positive feedback also emphasizes the overall performance and long battery life of the smart lock. Many appreciate the sleek design, enhancing the aesthetic appeal of their homes.
This summary was generated by AI based on customer reviews.
Good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent easy. Security. ////…………………………………………..
I would recommend this to a friendGreat lock, easy to setp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock was really easy to setup, install, and use the app for!
I would recommend this to a friendAwsome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up love the notification on tbe app
I would recommend this to a friendSleek look and design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up. Like the features the easy add users. 3 way access- thumb, key or key pad. Sleek look and design
I would recommend this to a friendWorth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and set up and the app is user-friendly, love it .
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A satisfying purchase. Now to get one for the other door.
I would recommend this to a friendGreat Keyless Entry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use all Eufy products. They are great and easy to setup.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s works perfectly with my entire eufy system. I can open the door while away and make sure it’s closed.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988 7973
Great valve for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this lock for my Airbnb property and it is everything I need it to be. I would highly recommend
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, the quality is perfect. The only problem I had, it was delivered a little later than I expected
I would recommend this to a friendUser friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, super easy to use, and it works with the Apple Home app.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Connects easily and best thing is the fingerprint technology!
I would recommend this to a friendMean beep and fussy keypad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the model T8520J11 Eufy smart lock on one door and love it. It always works, it only needs to be charged once or twice a year, and the sound is a pleasant soft "bing" when it opens or locks. Unfortunately, that one's now discontinued, so I bought this one in February for another door. I kind of hate it. I still like the app and its functionality. But the lock itself? Already in four months the battery has run down entirely TWICE, even though I calibrated it carefully from the outset--thank goodness I had the manual key on my keychain. The fingerprint sensor and the keypad are both finicky and don't always respond--god forbid you have a particle of dust on your fingertips. And the sound is a punitive BEEP BEEP BEEP, whether opening or closing, successful or unsuccessful, it sounds like a bad 90s alarm clock or an error. Which I'm afraid purchasing this one was. After five months, I've had enough with this one and will scour eBay for the previous model.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. Great price point, easy to install and set up. Great e-lock
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988 7973
Excellent smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I like the fingerprint scanner fast and reliable.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one I love it happy satisfied and happy happy
I would recommend this to a friendHorrible Google Home Compatibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is well made. The first party app (Eufy app) works seamlessly with the device. The device responds almost instantly. The issue begins when you want to integrate this with your smart home ecosystem. Eufy markets this as Google Home compatible. However, to even pair the lock into Google Home app may take several tries before it finally succeed. Once it's connected, it'll function well until it does not. Give it several hours, and you will notice the lock appearing as offline on Google Home app. However, when you check on Eufy app, it is there online and showing every bit of data you could ever want. As of now, I have found no way of solving this. I have tried resetting the lock, repairing the lock to Eufy app and Google Home app, restarting home network, etc. None of them has worked. Overall, the device works well if you do not have any intention of integrating this with third party ecosystem, even if Eufy claims the ecosystem is fully supported. If you want to use Apple Home or Google Home, then look away from Eufy.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Magnificent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service associate was very helpful and patient
I would recommend this to a friendIt’s OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a couple of months. Periodically loses connections with Apple Home. Battery life not as much as I thought it would be. Overall, works ok.
I would recommend this to a friendReplaced older model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this lock. Quick and responsive fingerprint scanner and love that it is homekit compatible
I would recommend this to a friend
