Customer Ratings & Reviews
- Model:
- T85F0J11
- SKU:
- 6594663
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the product's easy installation and overall performance. Many users find the fingerprint recognition to be fast and consistent, and are happy with the excellent battery life. The sleek design and reliable connectivity also receive positive feedback, with some customers highlighting the added security it provides.
This summary was generated by AI based on customer reviews.
STAY AWAY!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. This is the 2nd smart lock from eufy i have had in less than 5 years. 1st one stopped working. Bought a new one and it was working great, but in less than 2 weeks it locks, but will not unlock unless you have the key. Save your self the headaches. Just get a normal deadbolt. Also cant get a hold of anyone to help from the company
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Fingerprint recognition
Excellent lock at a great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that the top consumer publication rated the Eufy #1, I checked it out and made the decision to go with it. The features that appealed to me were that it was priced well below most other compaeable locks; no subscription is required; fingerprint sensor; and a rechargeable lithium battery. I am not the handiest, but was easily able to install my Eufy. My wife usually has problems with getting her fingerprints to read, but with the Eufy it was no problem. One of the negatives to many smart locks is battery life, especially with those that use standard disposable AA batteries. The Eufy uses a large lithium rechargeable battery. Supposedly it lasts a year, but time will tell. I think it will last longer than most. One word of caution, the only negative, is the Eufy E31 cannot be rekeyed to match your other locks, even by a locksmith. I will have to get a locksmith out to rekey my other locks to match the Eufy unless i decide to have multiple keys.
I would recommend this to a friend - Pros mentioned:Connectivity
Connectivity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock is awesome and it seamlessly connects to Apple home which is a personal much needed convenience.
I would recommend this to a friend