Customer Ratings & Reviews

Eufy has been extremely helpful in keeping my home secure and safe. Just missing the auto unlock feature.

I love this item, it comes everything in it ( a combo of video camera, door bell and deab bolt lock all in one.

For all of my properties, I will be installing this lock most likely.

Good product with combination of door bell and door lock

Fully functional, it works very well. Recomended 100 %

I like this product very much. Worth buying it, Good one.

Fantastic security doorbell and very quiet motor that opens quietly. Plenty if options to cuatijize the lock and the video capture of anything that passes in front of your door. A little pricey but worth the extra cost for what it gives yoy.

Really a nice product. It will replace ADT security.

Product is great and the install was very professional

Best door bell all in one. Everyone should buy this.

This all in one camera, and door lock is the best system I have used to date. Easy to set up and even easier for the family to use. Camera function is crystal clear and high quality.

Installing it was a nightmare! I couldn't do it by myself the first time, so I called the company for support. They ended up sending me another lock. I wasn't able to install the new lock either, so I contacted the Geek Squad. They came and weren't able to install it either. Apparently, the wifi card was broken. During all this time it was impossible to talk to a person from Eufy. Thier customer service is awful!

This Eufy is much better than my Ring. Video quality, time to reaponse and quality and look.

all looks good and easy to install. just little concerned with battery recharge. looks like need to recharge more frequently.

This device has been an amazing addition to my house.

such a good product, I can also save money because it has a memory inside, so I won't pay anybody to record what is happening outside. I don't need a key neither my phone to use it, with a code o fingerprint is completely fine.

With this product, eufi moves forward and solves all potential requirements that a smart lock user can have. The technicians of the brand deliver this one the most advanced and quality product until now. In full transparency, this is not my first eufy smart lock and over the last year, I’ve been using this technology, the app, and the functionalities of the product. However, the fact that this time the doorbell and the lock with all the lock/unlock mechanisms available in the market are together in a single product is the top. Love that the box includes all hardware needed to do the installation at home. This includes the mechanism with the rechargeable battery, the bolt, and the lock, plus the bell (electrically powered), the keys (old traditional mechanism still available), and all the screws and hardware. Great that the mechanism can be installed by a regular guy like me, following instructions or video on the web if you have a standard door with an old standard lock, consider it done. This should not be difficult for anyone and the instructions are very clear. It took me only 20 minutes from beginning to end. Rechargeable battery that according to the specs could work for up to a year. Still untested, is newly installed but this exceeds the average available in the market. The doorbell is great and being integrated into the lock has a single point of access to any home visitor. The push button part is connected wirelessly to the chime that can be installed in any power outlet of your house. I can not see a more brilliant at the time than the simpler way of connecting both. Since I installed the doorbell and depending on the floor where I am, I found myself moving the chime to be sure that I can hear the bell when someone is coming. Of course, if you are not in the house you can see who is ringing directly in your app. The lock has simply All the options that exist (to my knowledge) to lock and unlock your door. Of course the traditional keys, plus the keypad, the fingerprint recognition, the voice assistant, and the app itself. No more worries because the door closes behind your back with the keys inside. There is also plenty of access types to the house depending on the user. In my house, my wife always holds the key (in case of…) while still using the keypad. My young son doesn't need anymore a copy of the key (that probably will forget at school) and because still has no phone, just open the door with the fingerprint and the keypad. I love to keep trying options but I no longer go with a key in my pocket for the house. Finally, the idea of creating temporary codes for visitors or opening remotely the door after verifying the identity of the visitor with your app makes that you will grant access to the house to anyone that should go in. Two additional elements that are great: .- The camera is really clear and powerful. You can have access to a full range and a big angle to all things happening in front of your door. The camera and the technology, recognize humans from pets or just cars crossing in your street, limiting the false notifications and alerts (I trust that this will also expand the life of the battery). .- Different from other providers, Eufi, is coming with built-in and free cloud storage for life. No additional fees for the use of your own device. I love all about my new lock-camera doorbell!

I really love this door video lock. It is a great addition to oyr gome and gives us better security for our home.

Good luck calling customer support. On hold for 15 minutes. Then was redirected to another department and on hold for 25 minutes now

I will start by saying I have used many smart locks, deadbolts, and doorbell cameras over the years. All of them had things I did and did not enjoy about them, and they all had misgivings. All of that changed with this one! First off the doorbell camera is so much smarter than other models, it has human detection that works SO WELL. It has never alerted for a human being there and that not been the case, and it has never missed when one has been there! Another amazing thing is that you can set boundaries for the motion detection, no more false alarms from the sidewalk or cars driving down the road. You don't even have to pay for a subscription, you just pop in a micro SD card and it stores all the video locally saving you money. The lock is amazing as well! It has so many options to lock and unlock the door. The fingerprint reader works flawlessly, the pin pad is fast and responsive, and you can even use the app to let people in if you are lazy like me and don't want to get up! It has a log of who opened the door, which is great as we gave our housekeeper a code so we will always know if its her that uses it. Install took me maybe 15 minutes, and it is very easy. I would say 3/10 difficulty level.