Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1098 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,098 reviews
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was nice and made everything comprehensible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad not true installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inconvenient. Geek squad is not a full installer. Wouldn't pull out wires in my wall to connect to nest thermostat. Lame. I literally had to pull out two visible wires because installer said "due to liability issues" he could not touch the opening where he was INSTALLING a newly bought thermostat. Ridiculous -geek squad semi-installs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Thermostat Install, I love the GeekSquad. They are very informative. They give you their best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent and showed me the wire setup for the thermostat. Got it done a lot quicker than I ever could have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clean up after them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, guy was friendly, but he didn’t care to clean his mess that he made...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Geek squad to install my wi-fi thermostat because I wanted it done quick and wanted to make sure the job was done right. It was in quickly and we were up and running. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great with time management since I had to leave faster the expected. They helped me understand my new nest system before they left and made sure I knew any and everything I needed to before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing two thermostats in our home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alan02

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the new thermostat and linked to Honeywell home internet without success

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors showed up on the allotted time. They completed the work and the thermostat was up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the install tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was freindly ..he was on time ..explanied what he was going to do,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had someone else install the thermostat, I really like the convenience of being able to control the temperature remotely from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my Ecobee thermostat. They were very knowledgeable. Called in advance of coming with an accurate time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite and professional. Made sure I knew how to operate thermostat correctly before he left. He did a great job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad never came by

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it installed because they rescheduled me three times. I ended installing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable technician.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very knowledgeable technician, he knew how to install my google wifi thermostat and help me program it on my phone so i can control it when I'm away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my smart thermostat was professional, courteous, friendly and customer service oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest install to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were awesome. Very knowledgeable, and got us up and running quickly. Will ask for them if I add any more smart home IOT items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqad did an excellent job. I love the thermostat. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation for Dummies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I've done lots of handyman work including electrical work, I could not have installed my new thermostat by myself. thanks to the Geeks it got done correctly. Money well spent!

    I would recommend this to a friend