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Smart Thermostat Install

SKU: 9525109
Sold byBest Buy

About this product

Let our professionals install a smart thermostat and connect it to your home network.

Features

  • Before we begin

    When we arrive at your home, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.

  • Removing your old thermostat

    We'll remove your old thermostat and label the wires for installation or repair purposes.

  • Installing your smart thermostat

    We'll install your smart thermostat, connect it to your home network, and install a decorative trim plate or standard thermostat base. Drill holes will be concealed beneath the provided wall plate.

  • Getting connected

    We'll help you download the appropriate app for iOS, Android or Windows, and we'll register your smart thermostat, if necessary, to allow remote access via a smart device like a smartphone or tablet.

  • Final steps

    We'll make sure your thermostat is working properly, testing both the heat and air conditioning. We'll also test your remote function and make sure your signal strength is good.

  • *Does not include network setup/optimization, or installation of device on a line voltage (120V or 240V) system or from the HVAC. Additional charges may be required for land travel beyond installation coverage areas.

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Specifications
  • Brand
    Geek Squad®
    Product Name
    Smart Thermostat Install
    Estimated Time to Complete Service
    55 minutes
    Required for Service
    Customer supplied smart thermostat. An existing and functional network.
    Workmanship Warranty
    We stand behind our services and repairs with a 90-day workmanship warranty.
    UPC
    400095251095
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Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 3 out of 5 stars

    Not a great experience.

    I wish I could say I got great service, but there were several issues. My first appointment got canceled with no explanation and for the second appointment I made, the technician never called to confirm. I called Best Buy and ended up speaking with someone from a whole other continent who had no explanation other than to say they tried to reach me in fact they did not. Best Buy local did try to make it right by sending out a technician. However he was out of his area of expertise in installing my AC Thermostat and blew out the fuse on the AC. I had to call my AC company to come out and fix the blown fuse and install the thermostat properly. Again, Best Buy made it right by filing a damage report and they say they will be reimbursing me for having to bring out an AC repair man. All in all it was a very long and frustrating day.

    Posted by Sam58

  • Rated 5 out of 5 stars

    Ken from Geek Squad is THE GOAT.

    The device is working great. The great customer service and kindness from the installer, his name is Ken, was much better. He was thorough, wanted to make sure we understood how to use device, and was patient with explaining its features. Best install experience ever.

    Posted by OhioPlayer

  • Rated 5 out of 5 stars

    WiFi excellent and New brand .

    Excellent price to install and delivery for the price under 200$ dollars if you have Honeywell and want up grade this the one with WIFI .

    Posted by RafaNadal

  • Rated 1 out of 5 stars

    GE thermostat messedup install, lousy Geek support

    The wirings and setting for the GE thermostat was incorrect, heating system kept blowing cool air. Eventually the heating system broke down and my family endured <50 F temp. I went to BestBuy store in Woodbridge VA, waited for more 1 hour only to be told by the Geek tech to call the 1-800 number, I called this number for days but had to deal with AI assistance which was not helpful. I ended up getting McCarthy services last Friday and paid $199 for the service call.

    Posted by ArielcesarM

  • Rated 5 out of 5 stars

    Always nice to have an expert install things

    Turns out it would not of been that difficult for me to do it myself but it’s always nice to have an expert set things up for you. He wasn’t very talkative and could not answer the questions I asked but I think that’s because it was not someone from geek squad but a different company unrelated to Best Buy. That’s why I still give it five stars because there installs are worth it if you have the total tech membership. This guy just wasn’t as good as the guys that did all of my other installs.

    Posted by Marcel

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Pros for Smart Thermostat Install
There were no pros for this product—There were no pros for this product—Service, Professionalism, Knowledge, Ease of use, Overall PerformanceThere were no pros for this product—
Cons for Smart Thermostat Install
There were no cons for this product—There were no cons for this product—Battery Life, Camera, Sound BarThere were no cons for this product—

Specs

Questions & Answers

  • Need to install Nest Learning Thermostat. Current thermostat has only three wires. Nest need extra power wire (C) and a cooling wire. Will you install these wires from furnace to the thermostat along with the NEST thermostat installation? Thanks

    Thanks for your question. Generally, Geek Squad does not perform any engineering or advanced rewiring services.

    Answered by GeekSquadSupport
    GeekSquadSupport response

  • Will the technician test the heating and air conditioning after installation?

    Yes, the technician will test both the heat and air conditioning to ensure the thermostat is working properly.

    This question and answer was generated by AI based on customer and product data.

  • Can the technician install the thermostat on a high voltage system?

    No, the installation does not include installation on a line voltage system.

    This question and answer was generated by AI based on customer and product data.

  • Will the installer help me download the thermostat's app?

    Yes, the installer will help download the appropriate app for iOS, Android, or Windows.

    This question and answer was generated by AI based on customer and product data.

  • Does the installation service include setting up a new network?

    No, the installation service does not include network setup or optimization.

    This question and answer was generated by AI based on customer and product data.
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