Customer Ratings & Reviews

The professionals were super nice and explained what they were doing. I enjoyed being able to ask questions and get answers from them.

Great job!! Friendly service. Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

The smart thermostat we purchase from Best Buy. Helps me in a Winter time when I'm in Florida. To control my house temperature from my phone. An gives me peace of mind.

Many people came and had no idea what they were doing. This guy know his stuff.

EXCELLENT SERVICE AND GREAT JOB OWITH THIS INSTALLATION.

The geek squad agent installed my thermostat fast and showed me how to use on my phone. Excellent!!

The technician installed my Nest Thermostat perfectly. They were polite and professional.

Zed was courteous and deserved five stars. I would recommend this service.

2 techs arrived they were very respectful of my home and knowledgeable about their job. Before they left they made sure everything was working correctly. I would recommend geek squad to everyone!

I was expecting to benefit from the TotalTech service. On my first scheduled installation, the crew didn’t come. I had to be in the house from 8:00 to 1:00pm, and they never showed up. I called customer service, and they informed me that they were going to be late, and to wait till 1:30pm. They never showed up. I called again and they recommended to reschedule the appointment. I don’t understand why do I have to chase for information. The TotalTech service package was oversold, and it is simply not worth my time. I cancelled the installation, but never got an apology for wasting my time

great installer he was very nice and explained ever

The installer has been very helpful. Didn’t have time to put app on phone because he helped me with computer problems.

They are great. Just waiting for the furnace people to run the electricity Will save us a lot of money.

This was a new program from what I could tell. Their were many follow up calls confirming our appointment and the service did not take long. Our system is functioning properly now with a wifi capable thermostat.

I had Best Buy to install my new thermostat. They did a great job. Will use them again at my vacation home. So far I have been really pleased with all the Geek Squad installations I have had them do.

3rd party services are always going to be a mixed bag. the company that was assigned to me was for a 5:45 to 7:45 window . Had little to no communication. last update i got was that it would be a little after 7:45. almost 9pm and they have not shown.

The geek squad came and installed it. Took no time at all. Professional and courteous. Explained how the nest thermostat worked and helped me with the app. Best thing I’ve ever bought

Knowledgeableand helpful installer. He got everything working just fine

Wired incorrectly. My HVAC service company rewired it correctly.

Geek squad installed by google nest thermostat with no problems.