Customer Ratings & Reviews

Awesome service, on time and product worked perfectly.

Good service. Very polite. Very professional. Timely.

I highly recommend Geek Squad installation service. I’ve had the Geek Squad install several different types of items and I’ve always received good quality service.

Installation went very smoothly. Love that I can adjust from my phone!

Geek Squad did an excellent job installing my Nest thermostat and Orbi Wi-Fi boosters. Very friendly, knowledgeable, and efficient! Wouldn't hesitate to use them for any installs.

All installed. A few tweaks but all is good. Ty for all.

Very friendly and accommodating! Loved trouble shooting to find a perfect option for us.

The geek squad agent removed the old thermostat and install the new one.

Will never hire Geek squad again! They hired a third party company to install my ecobee. 2 men came to my house pulled my existing thermostat off blew a fuse for my furnace hooked my original thermostat back up incorrectly. Then they proceeded to tell me that the ecobee could not work w my furnace. I then had to hire another hvac to install it, only to find out that if my ac would have kicked on it would have fried it due to the way they set it back up. When we called to complain how it was never installed Best Buy would not refund my money even though they are the company I paid to install the thermostat. When I asked for a supervisor they just transferred me to the other company Installs inc. I then found out that my name and initials were forged on the paperwork stating they installed the ecobee and how happy I was with their job. Could not be more furious with how I was treated and the fraudulent matters that occurred. I have never been so displeased with a service like I am now.

Geek squad is great they know exactly what they are doing.

The agents mounted my ecobee thermostat very efficiently and showed me how to use it They were polite and professional Thanks

Geek Squad arrived on time, and installed the Ecobee Smart thermostat in no time and tested it to ensure it was available to my Smart Hub and my smartphone - working great !!!

Love this! Easy fast installation with the installers at Best Buy!

The geek squad installed my Nest thermostats, very quickly, professionally as always (we have used them for multiple projects at the house). They are the best!

I don’t remember his name but he was on time and setup the thermostat and answer all my questions.

The service people were great, they installed the Google Smart Thermostat and linked it to my phone - everything work great

Matt did a great job setting up and answering all my questions. Thermostat is a huge improvement.

The guys were great, arrived on time and pinpointed the problems quickly.

the geek squad again did a great job. Showed up on time quickly finished the install and explained how to use the thermostat.

Great job installing my ecobee4 smart thermostat. Loving the features and the money saving capabilities. And it looks so awesome on my wall!