Customer Ratings & Reviews

The installers not only quickly and correctly installed my nest thermostat, they set it up for me the way I preferred for daily settings.

My home wiring for the Honeywell product was not compatible and the service man pointed it out immediately and my fee was reversed

Friendly and very efficient, knowledgeable and helpful

Device was supposed to b installed on 12/11 between 5-8pm. NOPE a no one showed or called. I called customer care and got no where. Sunday morning I wake up to a voicemail that was received at 10;00pm. It was the installer saying I had two minutes to call him back or he’s moving on to the next install. Really???? You have my number u couldn’t call me earlier??? Sunday morning they show up at my door. Unannounced. No text or call. The two installers were like the blind leading the blind. When I asked why they didn’t come Sat they said I called u….we had delays. Well why the heck didn’t u call when u knew u were delayed???? Called customer care AGAIN and AGAIN got no where

The agent hooked up the Thermostat and showed my disabled friend how to use it through the Amazon echo. My friend loves it.

Geek Squad arrived on time and did an excellent job of installing my Nest thermostat. Then provided clear instructions for its operation.

The technician did an awesome job installing my thermostat he explained everything to me also help me with connecting to Alexa app

the agent made this install very quick and easy. he knew exactly what he was doing and was able to give me tips on using thermostat

The square that came to my house was great. They broke things down for me so I could understand

Grateful for the Best Buy free home evaluation. I am also thankful that they stand behind their work.

Excellent instalI... I love it when a female tech comes out and knows her business!

The agent Installed my doorbell and thermostat quickly. He also answered any questions I had.

The agents were not 100% successful with the installation of the Google Nest Thermostat to my electric heat pump. The AC works but not the heating. Disappointed,

The installer wasn't very communicative and didn't take the time to review the thermostat with me. I did not have internet at the time of the install so he told me to make another appointment a week later. I decided it was easier to figure it out on my own.

The tech installed my Nest Learning Thermostat. Installation was done promptly and on time.

Geek Squad contractors can install and make your equipment a worth while.

I have had the Geek Squad out for all my electronic installations in my new home. Highly recommend them. Buy the package for installation...

Came in hooked my thermostat up. Then made sure everything was working. Stayed until he was sure I knew how to work it.

They can't do ecobee installation, only nest product.

Geek squad tech was awesome. Came in, took care of business. Very professional and courteous. Thanks again.