Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
It’s us, not your product.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t work as well with our heating/cooling system as what we already have.
I would recommend this to a friendRated 5 out of 5 stars
Nest Thermostat Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech installed my Nest Learning Thermostat. Installation was done promptly and on time.
I would recommend this to a friendRated 5 out of 5 stars
Google nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was excellent I was very pleased with the installation
I would recommend this to a friendRated 2 out of 5 stars
Epic Fail with the Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were not 100% successful with the installation of the Google Nest Thermostat to my electric heat pump. The AC works but not the heating. Disappointed,
No, I would not recommend this to a friendRated 5 out of 5 stars
Information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John and Philip are excellent in the Geek Squad installing every thing in my home they are outstanding Geek Squad employees
I would recommend this to a friendRated 2 out of 5 stars
Poor quality work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did half the job - didn't connect the central humidifier wiring...now i have to spend time and money to get it fixed
No, I would not recommend this to a friendRated 5 out of 5 stars
installation ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad contractors can install and make your equipment a worth while.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and made sure that I knew how to use the thermostat and phone application before he left!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed a nest goats thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and very efficient, knowledgeable and helpful
I would recommend this to a friendRated 2 out of 5 stars
No coordination
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No coordination. After providing service, I was getting called for schedule appointments. Also Technician doing his job with referring to YouTube video.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nest thermostat installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything perfect as expected from BestBuy! I certainly recommend their services!
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who showed up to install my NEST thermostat was very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Great Experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time and it was great.The tech came on time.Did a great job and explained every step of the installation and the operations/control.
I would recommend this to a friendRated 5 out of 5 stars
Excellent worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly knowledgeable and helpful. Explain the equipment in detail in a clear and understanding manner.
I would recommend this to a friendRated 5 out of 5 stars
Flawless Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of my Ecobee 4 thermostat was flawless and very quick. The installer was knowledgeable and provided me with a great tutorial.
I would recommend this to a friendRated 5 out of 5 stars
Geek Sqaud installed 3 Nest thermotstats smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted 3 thermostats expertly, getting them to work as they are supposed to.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geeksquad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad support is simply superb. They are knowledgeable, friendly, and very professional to ensure customer’s needs are met.
I would recommend this to a friendRated 5 out of 5 stars
Professsionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is awesome and I will use them over and over again for all my Tech needs. They were on time and very professional
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed ecobee thermostat and ensured it was operating.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Nest Thermostat quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed quickly and professionally. It's easy to use and I love the features. Wish I had bought it sooner!
I would recommend this to a friend