Customer Ratings & Reviews

This is an easy installation. I wish I would have just looked up YouTube vidoe myself instead of paying $49 for a 5min job.

I purchased a Smart Color Thermostat from best buy and paid for best buy to install it. Their technicians came by on Friday to install it. They installed it and left ,five minutes later my house felt very hot. I called technician and asked him to please come back . I explained that I had Lupus and it was the weekend ,for him not to leave me like this. The technician refused to come back and told me to call best buy instead. I couldn't get a hold of anyone from Best buy because it was the weekend .I ended up calling my home warranty and payed them to sent an air conditioner repairman. He informed me that the thermostat was defected and needed to be replaced. I finally called best buy to complain and I was told it was a third party who Best buy hired to install thermostat. So disappointed .

Everything perfect as expected from BestBuy! I certainly recommend their services!

Geek squad were efficient and did an awesome job. The installed the Smart thermostat and instructed me on how to use it and download the app.

It won’t work as well with our heating/cooling system as what we already have.

The person who showed up to install my NEST thermostat was very knowledgeable and helpful.

John and Philip are excellent in the Geek Squad installing every thing in my home they are outstanding Geek Squad employees

The agents mounted 3 thermostats expertly, getting them to work as they are supposed to.

The agent was very professional and made sure that I knew how to use the thermostat and phone application before he left!

Geek squad technician didn't want to do his job. Because he didn't want to go behind another technician work that wasn't completed. He told he didn't want to be liable for the the things that had to purchase. I have wasted much time from my job for a simple installation. This is very unacceptable and very bad business. Ifvl technician want to find excuses not to do there job they shouldn't be working for the company

Friendly knowledgeable and helpful. Explain the equipment in detail in a clear and understanding manner.

The agents were very professional and knowledgeable when installing my thermostat.

Installed a new thermostat with no problem. Fast and easy.

Technicians were very professional and knowledgeable.

Good, work with phone. Installation people did good job.

My thermostat was installed and I was given instructions for its use

Agents installed ecobee thermostat and ensured it was operating.

Geek Squad is awesome and I will use them over and over again for all my Tech needs. They were on time and very professional

Geeksquad support is simply superb. They are knowledgeable, friendly, and very professional to ensure customer’s needs are met.

They installed my thermostat very quickly and neatly