Customer Ratings & Reviews

This is the first time and it was great.The tech came on time.Did a great job and explained every step of the installation and the operations/control.

It was installed quickly and professionally. It's easy to use and I love the features. Wish I had bought it sooner!

The installation of my Ecobee 4 thermostat was flawless and very quick. The installer was knowledgeable and provided me with a great tutorial.

Done the job well which was a simple installation.

Good crew again, was patient and nice during appointment.

Technician showed up on time and completed work seamlessly and pretty quick.

They were quick and able to get everything up and running! Awesome job!

Very timely and professional service. Great explanation of product features and usage

the nest thermostat was installed connected to the wi fi,phones and tablet quickly, Instructions were given on usage and control.

Great experience with Geek installation. We didn’t have to do a thing.

The thermostats were not installed correctly. They set the thermostat to electric heating and not gas, so our heater was unable to turn on and our house is now freezing. This also caused a short and now we need to replace a control board for one of our systems. We are still in the works of fixing this problem, and there may be other issues due to this massive installation error. We have animals and have to wait until Monday to have this problem (hopefully) resolved, and in the meantime our house is 50°. We are extremely frustrated.

The gentleman was very professional and thorough installing my ecobee thermostat!

Great service as always from BB, been a member for a couple of years now and will continue to be

They are very good in installing............................................

There was a password issue the Geek Squad Tech was able to diagnose and fix very quickly.

Love the Ecobee and the total tech installation was efficient and very worth the subscription.

Knowledgeable and efficient. Provided quality work

I'd thought that Geek Squad installers would have experience or at least knowledge of installation of products they sell. I was wrong. Installer tried to get me to buy a different product my research had already told me wouldn't work on my system. Muttered loudly and derisively on what I'd chosen. Wasn't able to install and burnt out the existing thermostat. Had to have an HVAC company come out on an emergency to install a different thermostat. Still got charged $140 by Geek Squad.

The agent mounted two nest thermostats in my home. I am very much satisfied.

The agent arrived early and was very thoughtful on how he was installing our nest thermostat. No complaints!