Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fast install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very friendly and were done and were on time was worth the money vs me doing felt worth money to have done right
I would recommend this to a friendRated 5 out of 5 stars
Nest install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good service, was on time and cleaned up after themself
I would recommend this to a friendRated 5 out of 5 stars
Did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that came out did a great job .He went over things with me and my husband to make sure we no how to work the item.
I would recommend this to a friendRated 5 out of 5 stars
They did a great job on tv installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation is great. Professional service. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that come to the home are always professional and knowledgeable about the work they will perform
I would recommend this to a friendRated 1 out of 5 stars
Installed Amazon Thermostat Not Working for AC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon thermostat was installed in February without wiring the AC unit correctly and paid extra $175 to third party. When I turned cooling on last week. the AC furnace fan was not running at all although the AC compressor unit outside seamed running fine. So no cold air could blow out into rooms. The repair service was scheduled today, but no one showed up. I have to call BestBuy again tomorrow. Not sure when the issue can be fixed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service unique service respectful and on time
I would recommend this to a friendRated 5 out of 5 stars
They did a great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed it pretty quickly. They showed me how to connect it to the phone. Everything is good!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad handled the business!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek installed and explained everything we needed to know to work the Nest Thermostat and app.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad provides amazing services and would recommend to others.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad knew exactly what they were doing. They put up a 75 in TV on my wall.
I would recommend this to a friendRated 5 out of 5 stars
total tech experience with google nest thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.technical staff were great and very knowledgeable.
I would recommend this to a friendRated 2 out of 5 stars
Still no appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still no appointment for installation. Even after I was contacted and I replied. I understand the covid-19 restrictions. But communication can be done via email. Thank you for your help.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We are certainly living in unprecedented times and we appreciate your understanding. If you have any questions or concerns regarding your order, please call us at (800) GEEK-SQUAD or (800) 433-5778. You can also keep up to date with our Covid-19 response via BestBuy.com.
Rated 5 out of 5 stars
A terrific team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter who takes the call, I'm guaranteed to have qualified staff to help.
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They geek squad installation guy was very helpful knowledgeable and most importantly professional
I would recommend this to a friendRated 5 out of 5 stars
Feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Services provided form Best buy was excellent and work completed on time .
I would recommend this to a friendRated 5 out of 5 stars
Geek squad awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my thermostat was very professional and knowledgeable great service
I would recommend this to a friendRated 5 out of 5 stars
Professional service by Umair - Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by Umair, punctual, professional, and courteous
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable and on time. Geek Squad is the best. Have used them many times.
I would recommend this to a friendRated 5 out of 5 stars
Very efficient product installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad representatives installed by Nest thermostat with a minimum amount of effort and it is working great.
I would recommend this to a friend
