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Customer reviews

Rating 3.8 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,100 reviews
  • Rated 5 out of 5 stars

    Very knoweledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, if I had the tools, I would have done it myself, thanks to the app and the step by step instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Breezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech replaced and programmed my new thermostat, healso set up the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time which is something I respect. They installed my thermostat and cleaned up very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed Smart Thermostat I am happy with his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did a timely installation and explained the operation of my Ecobee thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Would definitely buy again. Have enjoyed the look and feel of it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer was professional and discrete. Always glad to request Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Nest efficiently, quickly and he was very neat cleaned up after himself. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for that. And we love bestbuy. Bestbuy good for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usual Geek Squad great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Explained all the functions and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad agents are the best agents. If need some work done in your home, call Greek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Total Tech Supported

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install, demonstrate to me how to use this product ease of use is what I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and the geek squad was knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent was well informed. He set up my wife and I app for the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Smart Thermostat Installation guys where on time and very professional in setting up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You kept me informed the whole time. On time and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was quick, efficient and thorough. Explained everything to us before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase. gives you great peace of mind. would tell a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service. Great install and tips. Tech was very knowledgeable about my product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible , it was installed improperly So for 3 months my air conditioner ran every time the furnace kicked on ! 300 plus dollars in extra bills not to mention 2 days lost wages .the first geek couldn’t figure it out ( so an extra day ) very disappointing , still waiting to hear about some reimbursement!!! No return call/ I have called several times only to be transferred multiple times;(

    No, I would not recommend this to a friend