Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 1100 reviews
(1,100 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad was professional, prompt, courteous
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend Geek Squad. Based on their knowledge and professionalism of what needed to be done
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed and showed me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the thermostat and spend time hooking it up to Alexa and the phone
I would recommend this to a friendRated 5 out of 5 stars
Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is just perfect, technicians come on time
I would recommend this to a friendRated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad was prompt, courteous & helpful. He explained all features & how to adjust on thermostat & mobile device
This review is from Smart Thermostat Installation
I would recommend this to a friendRated 5 out of 5 stars
installation of thermastat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would use this service again anytime. They were professional, fast, and clean. Amazing service and super knowledgeable
This review is from Smart Thermostat Installation
I would recommend this to a friendRated 2 out of 5 stars
NOTWORTHIT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did not know how to install the unit. Had to call an AC guy. However, it is difficult to find thermostat installers who know the technology
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Done excellently. Up and running with phone number to call if issues
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech support is very helpful, courteous and knowledgeable. However, I feel they are a bit costly.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, would highly recommend, fits nicely in to home & is a great addition to y property
I would recommend this to a friendRated 5 out of 5 stars
Very quick and efficient!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was at my house in a timely manner, very polite and answered all my questions!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an amazing job, thermostats work perfectly. Neat installation
I would recommend this to a friendRated 5 out of 5 stars
Effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fave part is as the time they took to explain to me and demo the features etc for the product I have purchased.
I would recommend this to a friendRated 5 out of 5 stars
Pamlico
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, tech very knowledgeable, explained everything in detail
I would recommend this to a friendRated 5 out of 5 stars
Ben from Geek Squad was professional and efficien.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ben from Geek Squad was professional, prompt and efficient. He could not have done a better job!
I would recommend this to a friendRated 5 out of 5 stars
Did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a fantastic job. Very professional and explained all features of the product and how do use it.
I would recommend this to a friendRated 5 out of 5 stars
Fast Smart Thermostat Install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my smart thermostat quickly and correctly. Great service!
I would recommend this to a friendRated 5 out of 5 stars
thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent mounted a thermostat in my house in a timely matter
I would recommend this to a friendRated 2 out of 5 stars
Expectations not met
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expectations not met Regarding the installation and training. It was more so on the training part as the in-depth training we were supposed to get as told by the Best Buy representative did not actually happen as the technician was at our house.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. A smart thermostat is always a great way to control the heat and air within your home! Getting training and support from our Geek Squad is a great way to make sure you are getting everything out of your new tech. We'd love to chat with you more. To get in touch, give us a call at (800) 433-5778.
Rated 5 out of 5 stars
Fabulous Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad had our Nest installed so quickly. Service was of great quality, too.
I would recommend this to a friendRated 5 out of 5 stars
Go Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, fast and professional service. Highly recommend the geek squad
I would recommend this to a friend
