Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Agent Ben from Geek squad installed my Ecobee.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Ben did a great job with installation. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Happy with service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caleb is the best! Gets things done in a timely manor
I would recommend this to a friendRated 5 out of 5 stars
Love It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, makes adjusting temperature so much easy
I would recommend this to a friendRated 5 out of 5 stars
Joyce Fischer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.and polite and helpful. not easy inviting strangers in today.
I would recommend this to a friendRated 1 out of 5 stars
Ding Dong Ditch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scheduled a window in the morning. They rescheduled on me, the window silently moved to the afternoon. I took the day off work sat around the entire time and they stealthily came up to the door left the "sorry we missed you" tag and left. Now I can't cancel or modify the order or reschedule or do anything through the website. So as far as I can tell I just have $130 in limbo? I'm worried at this point that getting them back out will take long enough I won't be able to return the Nest to Best Buy within the 30 days.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t get product installed yet!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was never done! I received a phon call and never heard anything else. I still have the t’stat ready to be installed!
No, I would not recommend this to a friendRated 1 out of 5 stars
The geek squad couldn’t connect the thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech couldn’t install the thermostat because he said it was damaged. He also didn’t know how to use an iPhone to connect it only an android.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pick your job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopeful you get a tach that wanted to work that day and don't complain before they look at the job.
No, I would not recommend this to a friend