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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 182 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Range

    Rating 4.0 out of 5 stars

  • Camera Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the E20 FPV Drone with 2.7K Camera and Remote Controller favorably for its camera quality and ease of use. Many appreciate the battery life, size, and remote control. However, some customers have expressed concerns about flight stability, range, connectivity, and wind resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 182 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 year olds birthday! He loves it and set it up all by himself. Takes a little bit to get used to the remote but he has been enjoying it!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Hubby gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my husband it’s a good starter drone he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Defective But grade A top notch camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is so HD to be on a drone that costed less than $500. I got this for my son for his 7th birthday and he is pretty good at flying drones. However, he charged it all the way before flying it the 1st time and when he did fly it, not even 5 mins later as it was extremely high up in the air, it just cut completely off as tho the battery died and came crashing down on the concrete road. It still turns on and the propellers still spin, but it won’t fly anymore. So for $200 my son got to fly a drone for 3-5 minutes and now it’s useless. I know I can’t return it because they’re going to say I cannot return it due to it having been crashed. So, I only gave it 2 stars because there is no way it wasn’t defective. I specifically made him charge one of the batteries all the way before flying it for the 1st time. So, it’s NO WAY that it’s normal to only be a 3 to 5 minute fly time on a full battery. No way! Not only that but doesn’t it warn u ahead of time when it is about to die? Because it didn’t, it just suddenly powered off in the air and came crashing down to the ground. My baby’s feelings were so hurt that he only got to play with his birthday gift for less than 5 mins and can’t play it anymore at all.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Wind resistance

    Rated 4 out of 5 stars

    Good but bad with wind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good drone, but I didn't expect it to be as affected by wind as it is, most likely just me overestimating its abilities but this is just a small warning for others.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Please kindly note that the E20 is a beginner drone, so we strongly recommend flying the drone on a no wind or breeze day and in an open field place where there are no trees/woods around. 

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool drone.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beginner friendly drone. Very easy and smooth to fly. The range on this drone is really far. Can go really far away in the sky. It has camera and if you don’t have sd card, it can connect with your phone and save media there. Looking forward to explore skies this summer! Have really good camera and built quality:

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great drone with a pretty decent camera quality and good battery.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Plane

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and my uncle stated that he totally loved it. I would definitely look into purchasing another one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for new flyer. Super easy to use and get used to! Would highly recommend someone new to get into the drone flying!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nephew loves it. Easy to operate and loads of fun.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice starter drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice starter drone for a beginner. Instructions leave a lot to research/

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Beginner definitely

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright , more of a don’t care about crashes , dents or filming

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Gift!!!!! My son absolutely loves it gave it as a Christmas gift

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Cool Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent drone capturing cool pictures in the air. Battery could last a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best FPV drone for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has a very good camera it zooms in and out my other drones don't do that it also has a pretty good distance that it can go away from the radio or controller.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The was a birthday present for my grandson and he loves it.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Starter Drone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drone on sale for a great price and was pleasantly surprised by its quality. My 11 year old son was ecstatic to get this for his birthday.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item , my son love the gift and good price

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a present for a buddy big a great amount of land and he loved it.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beginner pilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being I'm a Novis at it Flying anything I. Took my time. I read the instructions it was easy to under stand. I feel it a great one to learn with. The price I paid was easy to want toTry this Drone, to learn with.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality was a 6/10. Connection quality 5/10

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain