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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 176 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Range

    Rating 4.0 out of 5 stars

  • Camera Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the E20 FPV Drone's excellent camera quality and ease of use, praising its user-friendly design and convenient size. However, some users experienced challenges with flight stability in windy conditions and noted limitations in the drone's range. Despite these drawbacks, many appreciate the drone's affordability and the included remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 176 reviews
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    It’s….. ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SNAPTAIN e20… what a beautiful piece of nothing. It’s range max’s out at about 20ft. Battery life? About 15 minutes. Camera is a 2/5. Great for your first time taking off but after that you already need an upgrade. Friday I bought this drone and 2 days later went and got a DJI.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      The control distance of the E20 can reach up to 460 feet in an environment without signal interference. We recommend the customer to try flying the drone in a different environment. Additionally, if you have any questions, please provide feedback to us through the "CONTACT US" option on the main page of the Snaptain FPV APP.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Defective But grade A top notch camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is so HD to be on a drone that costed less than $500. I got this for my son for his 7th birthday and he is pretty good at flying drones. However, he charged it all the way before flying it the 1st time and when he did fly it, not even 5 mins later as it was extremely high up in the air, it just cut completely off as tho the battery died and came crashing down on the concrete road. It still turns on and the propellers still spin, but it won’t fly anymore. So for $200 my son got to fly a drone for 3-5 minutes and now it’s useless. I know I can’t return it because they’re going to say I cannot return it due to it having been crashed. So, I only gave it 2 stars because there is no way it wasn’t defective. I specifically made him charge one of the batteries all the way before flying it for the 1st time. So, it’s NO WAY that it’s normal to only be a 3 to 5 minute fly time on a full battery. No way! Not only that but doesn’t it warn u ahead of time when it is about to die? Because it didn’t, it just suddenly powered off in the air and came crashing down to the ground. My baby’s feelings were so hurt that he only got to play with his birthday gift for less than 5 mins and can’t play it anymore at all.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality was a 6/10. Connection quality 5/10

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Wind resistance

    Rated 4 out of 5 stars

    Good but bad with wind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good drone, but I didn't expect it to be as affected by wind as it is, most likely just me overestimating its abilities but this is just a small warning for others.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Please kindly note that the E20 is a beginner drone, so we strongly recommend flying the drone on a no wind or breeze day and in an open field place where there are no trees/woods around. 

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent flown it yet but not too impressed by what i see. I guess it looks a little better than the $80 ones but not sure if its truly worth the $100 more

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool drone.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beginner friendly drone. Very easy and smooth to fly. The range on this drone is really far. Can go really far away in the sky. It has camera and if you don’t have sd card, it can connect with your phone and save media there. Looking forward to explore skies this summer! Have really good camera and built quality:

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great drone with a pretty decent camera quality and good battery.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good toy overall good battery good price has trouble in light though

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Beginner definitely

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright , more of a don’t care about crashes , dents or filming

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 3 out of 5 stars

    Needs better build quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, but built to break. Kids used it around the yard and while they had a couple rough landings. branches and grass shouldnt render it inoperable. propellers were changed, but of the wings would not spin, so it rendered the drone useless.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best FPV drone for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has a very good camera it zooms in and out my other drones don't do that it also has a pretty good distance that it can go away from the radio or controller.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Starter Drone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drone on sale for a great price and was pleasantly surprised by its quality. My 11 year old son was ecstatic to get this for his birthday.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 year olds birthday! He loves it and set it up all by himself. Takes a little bit to get used to the remote but he has been enjoying it!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my god this best from I ever seen it fly soo good and the camera u can take beautiful photos and videos I love it is best drone

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beginner pilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being I'm a Novis at it Flying anything I. Took my time. I read the instructions it was easy to under stand. I feel it a great one to learn with. The price I paid was easy to want toTry this Drone, to learn with.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item , my son love the gift and good price

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Snaptain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drone with a very clear camera and it takes bery good photos and bideos

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this drone thinking it would bad because of the price but turns out a good drone especially if your on a budget, it flys well but the camera isn’t the best but still a good drone

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 3 out of 5 stars

    Watch out for wind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any winds above 12-15 mph cause difficulty in control. With that said it operates well in stable winds and is a good purchase for entry level.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and seems good so far. Easy to use and control

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

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