Customer Ratings & Reviews
- Model:
- E20
- SKU:
- 6560248
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Range
Rating 4.0 out of 5 stars
- Camera Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the E20 FPV Drone with 2.7K Camera and Remote Controller favorably for its camera quality and ease of use. Many appreciate the battery life, size, and remote control. However, some customers have expressed concerns about flight stability, range, connectivity, and wind resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Drone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my god this best from I ever seen it fly soo good and the camera u can take beautiful photos and videos I love it is best drone
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
- Pros mentioned:Battery life
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good toy overall good battery good price has trouble in light though
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
- Pros mentioned:Camera quality
Get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Propeller would not spin, causing drone to go only backwards and sideways. Picture quality was good. Return was easy.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Disassemble the propeller and reinstall or install the included spare parts. It is likely that the propeller is either installed too tightly or too loosely.
2. Shut down the drone, and then turn the blade manually to see if it runs smoothly.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Overall performance
Decent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent, flew it around a bit and the nephew loved it.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Camera quality
Snaptain
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little drone with a very clear camera and it takes bery good photos and bideos
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Needs better build quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool, but built to break. Kids used it around the yard and while they had a couple rough landings. branches and grass shouldnt render it inoperable. propellers were changed, but of the wings would not spin, so it rendered the drone useless.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Flight stability
Heavier drone would be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the short term it was perfect for my application until a gust of wind came by and took away my drone.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
Please kindly note that the E20 is a beginner drone, so we strongly recommend flying the drone on a no wind or breeze day and in an open field place where there are no trees/woods around. Could you please answer the following questions to help us investigate the issue?
1. Whether the drone is within the control range when you lost it?
2. Did you unlock your drone before flight?
3. Have you pressed down any button before the drone lost control?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Overall performance
Great Company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has eceptional service with quality product. It’s refreshing to have knowledgeable staff throughout the store instead of bodies filling logoed shirts.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
- Pros mentioned:Ease of use
Drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and seems good so far. Easy to use and control
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not working and I tried to return Besr Buy said Its not returnable eventhough it hasnt been two weeks and Im a Total Tech Member. I called the customer service but just gave me the run around. Waste of time and money.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.
Best Buy generally offers a 15-day return period. If you are a Best Buy member, your return window may be extended depending on your membership level.
We recommend contacting Best Buy directly for further assistance, as they will be able to provide the most accurate information regarding your return eligibility.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent flown it yet but not too impressed by what i see. I guess it looks a little better than the $80 ones but not sure if its truly worth the $100 more
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Overall performance
Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for my dad and he absolutely loves it !!
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
- Pros mentioned:Overall performance
Buenos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good perfec económico y bueno y agradable y durable
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
- Pros mentioned:Ease of use
Nice drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great starter drone. I bought this for my daughter. I now know not to fly it around trees lol.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
5/5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this drone thinking it would bad because of the price but turns out a good drone especially if your on a budget, it flys well but the camera isn’t the best but still a good drone
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Watch out for wind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any winds above 12-15 mph cause difficulty in control. With that said it operates well in stable winds and is a good purchase for entry level.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
nice toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what an excellent Christmas present, nice little gadget for a very affordable price
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
- Pros mentioned:Overall performance
Drone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drone is amazing and very durable! For anyone looking for a drone this is it!
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Great Drone, Great Price, Gear Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drone as a Christmas gift for my 9-year-old son, and he loves it. However, after about a month, we encountered a minor technical issue with one of the motors. Upon reaching out to Snaptain's customer support, they quickly responded, offering detailed troubleshooting instructions. The issue persisted and snaptain ended up replacing my sons drone.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
- Pros mentioned:Overall performance
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves it got it for Christmas. Hoping to take it on motorcycle trips
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com