Customer Ratings & Reviews
- Model:
- E20
- SKU:
- 6560248
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Range
Rating 4.0 out of 5 stars
- Camera Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the E20 FPV Drone's excellent camera quality and ease of use, praising its user-friendly design and convenient size. However, some users experienced challenges with flight stability in windy conditions and noted limitations in the drone's range. Despite these drawbacks, many appreciate the drone's affordability and the included remote control.
This summary was generated by AI based on customer reviews.
Birthday Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The was a birthday present for my grandson and he loves it.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Pros mentioned:Camera quality
Get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Propeller would not spin, causing drone to go only backwards and sideways. Picture quality was good. Return was easy.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Disassemble the propeller and reinstall or install the included spare parts. It is likely that the propeller is either installed too tightly or too loosely.
2. Shut down the drone, and then turn the blade manually to see if it runs smoothly.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Flight stability
Heavier drone would be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the short term it was perfect for my application until a gust of wind came by and took away my drone.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
Please kindly note that the E20 is a beginner drone, so we strongly recommend flying the drone on a no wind or breeze day and in an open field place where there are no trees/woods around. Could you please answer the following questions to help us investigate the issue?
1. Whether the drone is within the control range when you lost it?
2. Did you unlock your drone before flight?
3. Have you pressed down any button before the drone lost control?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Camera quality, SpeedCons mentioned:Flight stability, Wind resistance
Not a bad starter drone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drone’s construction is durable. It’s made of a light but sturdy plastic. It has a satisfying folding mechanism that closes the wingspan and reduces its size by about 50%. It has built in “landing gear” so it lands flat, it has guards to keep the propellers safely away from extremities that install with a quick insert. On top of the regular controls seen on a drone (two joysticks, power button, camera button, etc.), the controller offers a number of additional buttons including a landing button and a flip button). The controller offers a mount for the phone to hold it while using the app features. The drone has an app that has camera controls, live view, speed control, and a few other functions. The app was easy enough to use and it also has the user guide built in which is great if you have any questions on the functions There are two included batteries with usb c ports built into them to offer an easy charging solution. It includes a usb c to usb a charging cable but no charging brick is included. Setup of the drone was simple. It consisted of unfolding the drone, inserting a battery, and turning on the drone and the controller which were pre-paired. The controller has a built in safety feature that requires the sticks to be in a down position for the drone to start which I appreciated. The drone does not handle steady in my experience. Even in an indoor environment it seemed to sway in the air (according to the manufacturer it has a wind resistance of 5m). The drone includes a calibration mechanism, but as far as I can tell it didn’t help with the sway issue. It’s definitely fast and agile. The camera is as advertised. You can definitely get some decent shots/video from it. There is no way to adjust the position of the camera. I think the camera would likely be better without having to account for the drone not being able to stay in one place. I’d say if you’re looking for a starter drone, this isn’t a bad option. The challenges with the sway of the drone may be a bit dissuading to a new user. But I think there are a few things this drone is missing to recommend it as the last drone you buy.
I would recommend this to a friend Drone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a present for a buddy big a great amount of land and he loved it.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
You get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quiality but it also wasnt too pricy good for a starter drone which is what i used it for but living in west yexas the wind gets crazy it didnt last me very long
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Ease of use
Nice drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great starter drone. I bought this for my daughter. I now know not to fly it around trees lol.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Cons mentioned:Connectivity
Drone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the drone twice. The second time it lost connection and went down and we were unable to locate it.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Camera (and warranty department) needs improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one had issues with the camera not zooming. Instead of bothering the store, I tried dealing with the manufacture as a warranty exchange. They instead only wanted to send a remote, saying the engineering department says that’s the problem. I received a remote with a broken antenna. And surprise, it didn’t fix the issue with the camera zoom. I gave up on them, going to the store for an exchange. Well, turns out the 2nd one I got don’t zoom either and this camera haze a purple haze to it. So if you want a drone to just practice flying and not so much for pictures or videos, this may be for you, otherwise, stay away from this one…maybe even the brand, considering the way the warranty department handles things.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We're sorry to hear that this ice maker doesn't meet your needs.your feedback is valuable, and we will use it to improve our products.
nice toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what an excellent Christmas present, nice little gadget for a very affordable price
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Pros mentioned:Ease of use
Drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nephew loves it. Easy to operate and loads of fun.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Cons mentioned:Range
Not a good drone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good drone super hard today to during wind The range is not good and when it disconnects it flies wherever it wants to go not sure about the camera didn't get a chance to use it because every time I flew up more than 100 ft for me it would fly loose connection with the remote control and I'll fly somewhere that it felt like I wanted to go
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Great Drone, Great Price, Gear Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drone as a Christmas gift for my 9-year-old son, and he loves it. However, after about a month, we encountered a minor technical issue with one of the motors. Upon reaching out to Snaptain's customer support, they quickly responded, offering detailed troubleshooting instructions. The issue persisted and snaptain ended up replacing my sons drone.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Pros mentioned:Camera quality
Drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son for christmas. He loves it. Was the perfect gift
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Pros mentioned:Camera quality
Husbandvibes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this. Good quality and fun. Would recommend.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Pros mentioned:Ease of use
Fun toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Not a bad first drone for my kid.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
Drone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have opened my package yet. I’m hoping it everything my son wants. His friend owns one like it .
I would recommend this to a friend- Pros mentioned:Camera quality
Must get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!!!......................................
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
- Pros mentioned:Camera quality
Drone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good drone, one of the best!!! I like to fly it.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
Drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Gift!!!!! My son absolutely loves it gave it as a Christmas gift
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：[email protected]
