Customer Ratings & Reviews
- Model:
- E20
- |
- SKU:
- 6560248
Customer reviews
Rating 4 out of 5 stars with 182 reviews
(182 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Range4.0
Rating 4.0 out of 5 stars
- Camera Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the E20 FPV Drone with 2.7K Camera and Remote Controller favorably for its camera quality and ease of use. Many appreciate the battery life, size, and remote control. However, some customers have expressed concerns about flight stability, range, connectivity, and wind resistance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Unfortunately a waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was only able to use this drone 3 times. Every time I used it, the drone would fly off withiut responding to the controls or any returns features. The first two times inwas able to find it after searching for 30 minutes the third time i searched for over 3 hours covering a half milf radius in the direction it left but was never found again. Video and picture quality was just decent from the arial view even with a memory card inserted.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaizing, is beautufull, flay good .I like the color.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Great christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person that I bought it for loves it. They went out the day after christmas and flew it around till the battery was depleted.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 3 out of 5 stars
Drone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but i returned it because there is better.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Awesome Giveaway Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a company giveaway. Everyone wanted it. Very appealing to 20-30 year olds.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Drone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my brother future journalist, not bad for a student practice and projects.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Worth every dollar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drone is amazing and worth every dollar the pics are amazing
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Gift of flight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift. I received a wonderful thank you. He is very happy with his gift
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
good beginner drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew and he loves it. It was his favorite xmas gift.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent equipment good service And excellent customer service
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 3 out of 5 stars
Cheap drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pricing but not very first time user friendly
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to handle for beginners. Good product in this range.
I would recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible and a plastic piece broke the very first time it was used. I do not recommend this product.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Exceptional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my boyfriend and he couldn’t be more excited!
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 1 out of 5 stars
The Drone sucks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drone flies off as soon as you get confident with flying it. Don't waste your $200. Just go get the more expensive ones. The camera sucks, no stability and is very latent as far as real time goes. Please avoid this product!
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Ease of useCons mentioned:Flight stability
Rated 3 out of 5 stars
Great for beginners
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an enthusiast with a collection of high-end drones, the Snaptain e20 presents an interesting contrast. It's a drone that doesn't immediately dazzle with high-tech features but has its unique charm, especially for those new to the hobby. The 2.7K QHD Camera is a respectable feature for a drone at this price point. The adjustable 90° FOV wide angle is a thoughtful addition, allowing for a variety of shooting angles for FPV and Bird's Eye View, which can be a delight for social media enthusiasts. However, the output is not without its flaws. Despite its capabilities, the resulting pictures and videos tend to have noticeable noise, which might not satisfy those accustomed to the crystal-clear imagery of more expensive models. Ease of use is one of the Snaptain e20's stronger suits. Features like air pressure altitude control and optical flow positioning are boons for beginners, making the flight experience more forgiving and enjoyable. This simplifies the learning curve significantly, though it's not without its hiccups. The drone sometimes struggles with stability, tending to wander a bit during flight. This can be a challenge but also a learning opportunity for budding drone pilots. The flight time is generous for its class, with the two batteries offering up to 36 minutes of airtime. This is ample for short flights and photography sessions, ensuring that beginners won't feel pressured by a ticking clock. The transmission range is also adequate, though the lack of GPS means that maintaining line of sight is crucial to avoid losing the drone. The adjustable camera with its own steering gear is a notable feature, allowing for smooth transitions from 0° to 90°. This flexibility in capturing angles is something that even some more expensive models lack, granting the Snaptain e20 an edge in versatility. In conclusion, the Snaptain e20, while not without its flaws, offers a solid starting point for those venturing into the world of drones. Its user-friendly features and forgiving nature make it an excellent training drone, challenging enough to hone piloting skills but not so daunting as to discourage beginners. For seasoned pilots, it might not replace a high-end model, but it could serve as a carefree option for casual flying, especially when one doesn't wish to risk more expensive equipment.
I would recommend this to a friend Rated 2 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant fly 8ft away drone losses signal.and drops out of sky
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
Could you please try the following tips to see if they work?
1. Ensure the drone and remote have enough power.
2. Restart the drone first, then switch on the remote control.
3. Pair and calibrate the drone with the remote before each flight.
4. Fly the drone in a breezy environment without obstacles to avoid interference signals.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Cheap plastic / no control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a plastic toy helicopter. Within the first two weeks of purchase the wind took it over the lake and the remote lost connection. We purchased $100 insurance but it doesn’t cover loss :( Also camera quality is very poor.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Drone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't meet my expectations and when I gave it back to the store you charged me 10 USD no matter that I gave you back full complete, I never used it in anyway I'm upset about that...!!!
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Drone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work good when we first bought it. Got it replaced and the replacement was even worse broke within 5 days. The remote dont work good in controling the drone.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
Please try the following tips to see if they work.
1. Ensure the drone and remote have enough power.
3. Pair and unlock the drone with the remote before each flight.
5. Fly the drone in a breezy environment without obstacles to avoid interference signals.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!











