Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 242 reviews
(242 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Range4.2
Rating 4.2 out of 5 stars
- Camera Quality4.1
Rating 4.1 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good Drone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good drone. Hard to control when theres wind.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
A good purchase for beginners!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it´s great seeing it flying! it´s a good option for beginners but I´d like the capacity battery to be bigger.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 3 out of 5 stars
Ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, not bad for the price but you are better off with an older dji
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
drone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product easy purchase options easy to pick up at location locker
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 3 out of 5 stars
Okay drone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay and has good range. The blades are kinda flimsy though.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Drone Not Compatible with iOS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice drone (and included accessories) for the price. It was very easy for my 6 and 11 year old, first time flyers to control. Battery life is approx 15 min but it comes with two batteries so we had the second one ready as soon as the first one went out. Unfortunately, the drone would not connect to the app (iOS) so we were not able to use the camera/photo/video features. After further checking of other reviews, this is a very common issue. You cannot reach anyone at the customer service numbers provided for Snaptain so we ended up returning it to the store.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Uninstall the app and reinstall. When reinstalling, agree to all permissions required by the app.
2. In the Wi-Fi settings of the mobile phone, click Forget the Wi-Fi and reconnect. After the connection is successful, when the phone prompts "This Wi-Fi cannot access the network, do you want to continue to connect?", choose to continue the connection.
3. Restart the drone, turn off the mobile Wi-Fi, then turn on the Wi-Fi again, and turn off the cellular data and Bluetooth.
4. Try other mobile phones to connect to the drone.
5. Please try it outdoors and in a non-interference environment, such as outside without high-voltage cables or electronic equipment.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 4 out of 5 stars
Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my Grandson he’s going to love it
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Highly pleased!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ordered this gift for my grandson and I am so excited and very pleased with purchase.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Drone Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and received one day early just in time for plans!
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Gift for husband
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it , uses it everyday and the kids love it too
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun drone and great price. I have taken it several places so far and every flight was smooth
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 1 out of 5 stars
NO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest with flying. I found that I have to consistently fight the yaw to keep it flying straight and will often steer itself away. Camera is decent though. 2/10 would not recommend.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
So far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson very happy with his gift. Hope it keeps working!
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 1 out of 5 stars
Toy drone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sheet fly only once and then, butteries is dead after charging It never worked again then I didn’t have time to bring it back so after like months, I just dropped to the trash
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 3 out of 5 stars
Alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Files well In non windy conditions Camera is not good Fun toy
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Good for new users
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a 50-year-old beginner looking to delve into the world of drones, the SnapTane S5C Elite presents itself as an excellent choice. Combining user-friendly features with advanced functionalities, this drone offers an accessible yet enriching experience for those new to drone piloting. Here's an in-depth review of the SnapTane S5C Elite, focusing on its performance, design, usability, and overall value for beginners. The SnapTane S5C Elite is a well-designed drone, boasting a sleek and modern aesthetic. Its lightweight yet sturdy construction makes it both portable and durable, perfect for on-the-go adventures. The drone features a compact, foldable design, which is particularly advantageous for beginners who may not have extensive storage space or are looking to travel with their drone. The build quality is commendable, with robust materials that can withstand minor crashes and bumps—a common occurrence for novice pilots. The propellers are shielded with guards to prevent damage during unintended impacts, adding an extra layer of protection. This thoughtful design ensures longevity and a more forgiving learning curve for new users. One of the standout features of the SnapTane S5C Elite is its user-friendliness. Setting up the drone is straightforward, with clear instructions provided in the manual. The initial setup, which includes charging the battery, attaching the propellers, and syncing the drone with its remote control, is intuitive and quick, even for those with no prior experience. The remote control is ergonomically designed, fitting comfortably in the hands, and features a straightforward button layout. The controls are responsive and intuitive, making it easy for beginners to get the hang of piloting the drone. Additionally, the SnapTane S5C Elite offers a smartphone app that enhances control options and provides real-time video streaming, adding to the overall user experience. For a beginner drone, the SnapTane S5C Elite offers impressive flight performance. It is equipped with a 720p HD camera that captures clear and vibrant aerial footage. The camera angle can be adjusted manually, allowing users to experiment with different perspectives. While it may not compare to high-end drones in terms of video quality, it is more than adequate for hobbyists and casual users. The drone features altitude hold, which maintains a steady hover at a fixed height, making it easier for beginners to focus on controlling direction and capturing footage. This feature is particularly useful for taking stable videos and photos without worrying about maintaining altitude manually. The one-key takeoff and landing function is a significant advantage for novices. With a single button press, the drone effortlessly takes off and hovers, or lands smoothly, reducing the chances of mishaps during these critical phases of flight. Additionally, the headless mode simplifies navigation by aligning the drone's orientation with the pilot's perspective, eliminating the need to worry about which direction the drone is facing. Stability is a crucial factor for beginners, and the SnapTane S5C Elite excels in this area. The drone is equipped with a 6-axis gyro stabilization system that ensures smooth and stable flight, even in light winds. This stability is particularly beneficial for capturing steady footage and reducing the learning curve for new pilots. The responsive controls allow for precise maneuvers, and the drone's agility makes it suitable for both indoor and outdoor flights. The three-speed modes cater to different skill levels, enabling beginners to start with a slower, more manageable pace and gradually increase speed as they gain confidence and experience. The SnapTane S5C Elite comes with a 550mAh battery that provides a flight time of approximately 7-10 minutes on a full charge. While this may seem short, it is standard for drones in this price range. For beginners, this duration is sufficient for practice sessions and capturing quick aerial shots. The package includes a spare battery, effectively doubling the flight time and allowing for extended use. Charging the batteries takes around 90 minutes, which is relatively quick. It is advisable to invest in additional batteries to maximize flight time, especially if planning longer sessions or travel adventures. The drone's battery indicator is a helpful feature, providing real-time
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Great drone for beginner enthusiasts
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The SNAPTAIN S5C Elite Drone is a good drone for beginners or those that don’t have the need for a high tech drone. I’ve always wanted a drone but didn’t want to spend a lot of money because I didn’t wanted to crash or break it because of my inexperienced flying capability. This one is perfect, because it’s geared towards beginners and I also won’t be as upset if I happen to crash it. I will use this drone to practice my skills before moving up to a more expensive drone. The drone comes well packaged and it included soft shell carrying case. It comes with two rechargeable batteries. Each battery has its own USB-C port for charging. Having the charging port on each battery allows you to fly the drone while the other battery is being charged. When you run out of juice you can simply swap the batteries. The drone has a front camera that can be used to take photos or record videos. The drone can connect to your phone using the app, which then allows you to connect to the drone’s built in WiFi network. The photos and videos can be saved to your phone’s album via its WiFi signal. For better high-definition quality it’s best to save the photos and videos on a memory card. The drone supports a micro SD memory card up to 64 GB using the FAT32 format. The drone and phone holder both come folded into a compact design. You have to fold the front legs of the drone out first and then the rear legs. The joystick phone holder has two handles that can be folded out for better grip. When placing your phone in the joystick phone holder I would highly suggest that both the joystick and drone is turned off. I made the mistake of trying to put my phone in the holder while both were on. While trying to get my phone in the holder I accidentally hit a combination of buttons that put the drone in flying mode. Since I was indoors at the time and didn’t want the drone flying all over the place, I quickly trapped the drone which hurt because of the spinning blades. That’s probably one of the reasons why the manufacturer suggests those that use this drone be 14 years or older. The remote has quite a few options for flying the drone. There’s a one key take-off and landing button, emergency stop button, circle fly button, 3D flip button, 2 speeds control button, power button, take photo button, record video button, camera down button, camera up button, as well as up, down, turn left, turn right, left, right, forwards, and back buttons. There are quite a few buttons to learn when flying the drone. They included a cardboard cutout that has a description of the buttons. Unfortunately, the remote itself does not have the descriptions printed on it. Even the illustrations on the remote are difficult to read. They painted a light gray icon on blue buttons, which makes it very difficult to read. They probably should have used white paint on blue buttons instead. Once you get the hang of it the drone does a great job flying, taking photos, and recording videos.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Fun and cool way to learn to drone!!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a beginner drone pilot, the Snaptain S5C Elite offers an excellent introduction to the world of drones. Its user-friendly design and features make it a solid choice for those just starting to experience drone life. The drone's 1080p HD camera delivers a decent quality for casual photography and videography, perfect for capturing your first aerial shots. The Wi-Fi FPV transmission works well, allowing real-time smartphone viewing and enhancing the flying experience. One of the standout features of the Snaptain S5C Elite is its ability to empower you, the beginner pilot. The one-key start/landing function, combined with altitude hold, takes the stress out of takeoff and landing, giving you a sense of control. The headless mode, a true game-changer for beginners, simplifies orientation, ensuring the drone moves in the intended direction regardless of its position, boosting your confidence in operating the drone. The Snaptain S5C Elite app is a tool and a companion that adds a fun, interactive element to your flying experience. Its voice and gesture control features allow you to communicate with the drone in a unique way, sparking your curiosity and excitement. The trajectory flight feature, where you can draw a flight path on your smartphone for the drone to follow autonomously, opens up a world of possibilities, making your flying experience more engaging and less intimidating. Battery life is about 8-10 minutes per charge. Fortunately, it comes with two batteries, doubling your flight time. Durability is decent; it can handle minor crashes, typical for beginners, without significant damage. Overall, the Snaptain S5C Elite is a budget-friendly, beginner-oriented drone that offers fun and functionality, making it an excellent choice for new pilots eager to explore the skies.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 5 out of 5 stars
Learning To Fly
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This entry level drone comes with the drone, remote, 2 batteries, a USB charging cable, a quick start guide, user manual, 8 extra blades, screws and even a little screwdriver for replacing the blades. You will need 3 AAA batteries for the remote. This all comes in a nice carrying case with cushion cutouts to keep everything safe. The only thing you need to supply is your cell phone. I have never used a drone before, so this was a unique experience for me. I first charged the batteries and downloaded the Snaptain FPV app onto my phone. If you would like a better quality video, insert a micro SD card (no bigger than 64GB). I then installed the battery into the drone and the AAA batteries in the remote. I placed my phone into the phone holder on the remote and unfolded the arms to the drone. You will need to find a nice flat area to place the drone on the ground and make sure there is nothing close you might hit. I followed the instructions, on the quick guide, to turn on the drone and remote then pressed the One Key Take-off button. The drone then rose up and was ready for me to navigate it where ever I wanted. I was glad for the remote guide that slips right over the remote, so that I have simple instructions on how to maneuver the drone. The left joystick will raise and lower the drone by pushing it up or down and turns it left or right by pushing left or right on the joystick. The right joystick will move the drone forward or backward by pushing up or down on it and move it left or right by pushing the joystick left or right. It is simple enough for even me to maneuver the drone without a problem. There are buttons on the front of the drone so that you can take a photo, record video and move the camera up and down for a better video. For the price range of this drone, you are getting in on a basic entry level. I think this is great for learning on how a drone operates. The camera will take video at 1080p, which is average for a drone camera and the quality is pretty good. I highly recommend this drone for those just starting out and learning most of what you will need to know about drone flight. It is easy to use and so much fun! I had anticipated a fun time with the drone, but didn’t realize exactly how much fun they actually are. This drone seems to take a bit of a beating which is great since as a new operator you would need something like this for training. At this price, you can’t go wrong.
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Rated 3 out of 5 stars
RT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good, the quality is poor, difficult to manuver
This review is from Snaptain - S5C Elite 1080p Drone with Remote Controller - Black
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!










