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Customer reviews

Rating 4.3 out of 5 stars with 242 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Range

    Rating 4.2 out of 5 stars

  • Camera Quality

    Rating 4.1 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 242 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stuff only for beginners. But in other stories you can get cheaper prices..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ws easy to set up straight out the box, the easy to fly with the instructions the only problem was I wish the remote had a bigger holder for your phone i have a z fold 6 and its not compatible.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Great Drone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flys great for the price! Drone is very stable and autocorrects well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little drone we hardly use, but it’s pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to fly. Grandson loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for grandson. He was excited to get it in the air.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but more like a kids toy than for adults.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its a toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality but fun to fly around. This is not a serious machine.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Sweet toy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say that I felt like I was a kid again when I first used this drone. Overall not bad, I would love if in the future this device would be more high tech and HD camera……..

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Surprise in small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't really expecting much, was surprise by how it reacted to the controls. On con is that you have to turn off all data to use the your phone to see the camera

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for his birthday. He loves it says it’s his favorite gift ever!! Thanks guys

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Nice for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks precision and features of more expensive drones, but very nice for the price.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s good for starting if you want to do video but wings break easy

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Started off good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the drone worked as expected. After about 3 flights the Wifi drops after connecting for a few minutes so you cannot use the video functions. I tried all the Snaptain troubleshooting suggestions and it still doesn't work. I can drive it around with the remote but I bought it to use the video capabilities so this one gets one star.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Drone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from my son and let me tell you this thing is perfect for a beginner. My 12-year-old is a professional using this thing, great range.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband can’t get it to work. I don’t know what else I can say. It hovers over the table but that’s as far as it goes. I don’t have time to take this back.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you.

      Regarding this issue, please try the tips below:

      1. Pair and calibrate the drone again.

      2. Check if the propellers are spinning at the same speed.  

      3.If you have replaced the propellers, please make sure they are installed correctly.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    You're doing the best job ever keep up the good wo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I like going to Best buy cuz everyone knows what they do and always help you I appreciate that thank you Best buy

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 1 out of 5 stars

    Below Expectations – Needs Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I wasn’t fully satisfied with this drone. The remote uses replaceable batteries instead of a rechargeable option, which felt a bit inconvenient. The camera quality was not as clear as I expected for 1080p, and the flight time was quite limited—around 7 to 8 minutes at most. I appreciate the effort put into the design, but I think there’s room for improvement in key areas.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Great Birthday gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good! I bought this for my son on his birthday.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A great inexpensive drone to get started with.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good basic inexpensive drone to get started with. This is not a high end drone and you shouldn't expect it to be one for this price point. When I opened the box, it was packaged nicely, It came with a spare battery, extra propellers, and was easy to get ready to fly. I charged the battery, and put batteries that were not included into the controller, then followed the instructions for my first flight. It was easy to take off and learn to fly it. There are buttons on the controller to help control the camera, take pictures, and an area for your phone to sit so you can have a first person view. There is even a button on the controller to make the drone do a flip, making you look like you know what you're doing.There are a couple of different speed modes and I recommend that you start with the slower one until you get used to it. The drone has lights on it, a blue and a red light to help you know which direction that the drone is flying in. I could get 8-10 minutes out of a battery charge and was happy with that. This is a fun drone that will get you into the hobby without spending a lot of money. Overall it is a great drone for the price and lots of fun.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles well, but I would say it's somewhere between a beginner and a toy.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain