Customer Ratings & Reviews
- Model:
- AMPG1US1BLK
- SKU:
- 12641749
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the impressive sound quality, ease of use, and powerful performance of the product. They also appreciate its compact size, good connectivity, and straightforward setup. However, some customers have concerns regarding the price and the usability of the accompanying app. Additionally, a few users noted that the product generates more heat than expected and could offer stronger bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product took less than ten minutes to set up. Instructions are better than excellent. Amp is powering a pair of quality B&W bookshelf speakers beautifully. Hope to enjoy many years of happy listening.
I would recommend this to a friend Works amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works way better than our old system we had for the house.
I would recommend this to a friendSonos amps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The amps we had installed has given us an amazing sound system.
I would recommend this to a friend- Pros mentioned:Ease of use
Sonos amp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. I bought 5 for 5 zones zone of wired speakers. I can control all zones from my iPhone. Awesome! Tannyr did an awesome job installing the sonos amps.
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos 2 Amp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and using Total Tech support, they knew what they were doing - in and out leaving everything working with great sound!
I would recommend this to a friend - Pros mentioned:Ease of use
Sonos Amp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to replace older unit. Very easy to install and set up with Sonos app.
I would recommend this to a friend - Pros mentioned:Ease of use
Does exactly what I needed it to do
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy way to get Spotify connected to your home speakers.
I would recommend this to a friend Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid streaming, not glitchy, powers my martin Logan towers with no problem.
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality Excellent quality Excellent quality
I would recommend this to a friend - Pros mentioned:Ease of use
Great amp!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound. Easy hook up and love the user friendly app. We have several Sonos speakers and live them all.
I would recommend this to a friend Sonos amp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, no problems, powers speakers that complement my Sonos products.
I would recommend this to a friendGreat Sonos Amo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Sonos amp that I have purchased and I have been delighted with their product line.
I would recommend this to a friendPro Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve is outstanding and very knowledgeable. Excellent personality and eager to help
I would recommend this to a friendSonos Amp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very easy to setup and quickly integrated into existing system
I would recommend this to a friendGreat product, but poor Subwoofer output
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ticked all the boxes , for compactness, style, build quality, huge power o/p at both 8 Ohm & 4Ohm speaker impedences, Airplay2 support , functional Sonos app etc but doesnt have any significant subwoofer o/p,when connected to third party subwoofers. It may work fine with Sonos Sub, but seems there is a design issue(or software bug) that results in a very small power o/p when driving third party subs, that works fine other receivers. So not suitable for 2.1 listening with a thirdy party Subwoofer. This is reported by other Sonos Amp users in Sonos forum as well, with no permanent resolution.
No, I would not recommend this to a friend- Cons mentioned:Price
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we didn't get the connectivity we expected and it was expensive but it's a decent amp...perhaps not the best application for our needs.
No, I would not recommend this to a friend Top Shelf
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended. Works great. Super staff to assist choosing product.
I would recommend this to a friendGood Product with Flaws
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use this for both listening to music and for listening to TV - you need to be aware that after listening to music you must go back into the app and switch the "room" back to TV or you will not get sound from the TV. If you have the app open you'll get a warning. If you start music via Alexa you will not. Which brings me to my second major complaint - there is essentially no user guide with anything useful beyond setup instructions. I had to find the switch back to TV trick from numerous searches and could not find anything definitive on the SONOS site. There are many user "solutions" to the issue so beware what you try. Switching back to TV via the app works for me.
No, I would not recommend this to a friend- Cons mentioned:Price
Too expensive, not enough speaker inputs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great amp but it is ridiculous they don’t offer one with more inputs for more speakers. Its way too expensive.
No, I would not recommend this to a friend - Cons mentioned:App
Sonos is no longer worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. Sonos used to be a great company with great product now its hardware is terrible. The setup on this is awful. It does not work. It is even built in to the setup up with a note upon completion that the devise may not appear in your system. Then the customer has to spend hours trouble shooting. The app is also now terrible to use. Sonos used to be intuitive and easy to use which made its product great and now it is so bad I’ll never buy their product again.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for taking the time to share your feedback about the Sonos Amp. We are genuinely sorry to hear about your experience and the frustration it has caused. It’s clear that the setup process and overall functionality did not meet your expectations, and we completely understand how disheartening that can be, especially when you’ve had positive experiences with Sonos in the past.
Your concerns regarding the setup difficulties and the usability of the app are important, and we appreciate you highlighting these issues. We strive to make our products intuitive and enjoyable to use, and it’s disappointing to hear that this has not been your experience.
If you haven't already, we encourage you to try some troubleshooting steps, such as:
Ensure Software is Updated: Make sure both your Sonos Amp and the Sonos app are running the latest software versions. Updates can often resolve connectivity issues.
Reset the Amp: If you’re still having trouble, you may want to reset the Amp. You can do this by unplugging it, holding the Connect button while plugging it back in, and waiting for the light to flash orange and white. This will reset the device and may help with the setup process.
Contact Support: If these steps don’t resolve the issue, please consider reaching out to Sonos customer support for more personalized assistance. They can provide additional troubleshooting options or guide you through the setup process.
Your feedback is invaluable, and we are continuously working to improve our products and services. we truly hope you will reconsider and give us another chance in the future. Thank you again for your input!