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Customer Ratings & Reviews

Model:
ARCG2US1BLK
SKU:
11296719
Your price for this item is $1,049.00
The comparable value price is $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 740 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 740 reviews
  • Rated 5 out of 5 stars

    Sonos Suround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , great employees that will take their time and answer questions, very friendly . I love my Sonos surround sound, would highly recommend shopping at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but not excellent.It is too expensive.That's all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it's worth the expense but still too new to rate properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Done experience is cool. Highly recommend for theater quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a chance to try it out yet. We are still waiting for a projector to hook it up to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far set up has been problematic. Cannot add the sound bar because WiFi isn't connected. But it is connected to my Epson projector so what is this referring to? The soundbar itself? If so, cannot find a menu to connect. Ugh.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback about the Arc Ultra. We’re sorry to hear that the setup process has been frustrating. Let’s work together to resolve this issue so you can fully enjoy your soundbar.

      It sounds like the Arc Ultra is having trouble connecting to your WiFi network via the Sonos app, which is essential for accessing its full features. Here are some troubleshooting steps to help:

      Ensure the Arc Ultra is Powered On and in Range
      Make sure the soundbar is properly connected to power and is within range of your WiFi router.

      Check Your WiFi Settings

      Confirm that your phone is connected to the same WiFi network you want to use for the Arc Ultra.
      Avoid using guest networks or networks with special characters in their names.
      Factory Reset the Soundbar (if needed)

      If the soundbar was previously set up on another network, you may need to reset it. To do this:
      Unplug the Arc Ultra for 10 seconds and plug it back in.
      Press and hold the Join button (usually located on the back) while reconnecting it to power.
      Wait for the light to flash orange and white, then try reconnecting.
      Add the Arc Ultra in the Sonos App

      Open the Sonos app and navigate to Settings > System > Add Product.
      Follow the on-screen instructions. The app should guide you through connecting the soundbar to WiFi.

      If these steps don’t resolve the issue, please don’t hesitate to reach out to Sonos Support. They can provide real-time assistance to ensure your system is set up correctly.

      We apologize for the inconvenience and appreciate your patience as we work to make this right. Once set up, we’re confident the Arc Ultra will exceed your expectations! john.milton

  • Rated 5 out of 5 stars

    Sonos arc ulra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really i like the sonos ultra speaker feel like i am in theatre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand blows away my old system. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now planning to have sonos all around the house! Better than bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Sonos Arc Ultra!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been holding out from a long time of debating to switch to a premium sound bar from Sonos. I upgraded my tv recently with this purchase and Loving my new OLED tv with the Sonos Ultra Arc and Sonos sub Gen 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good accessories for adding more speakers, turntable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar! So much better than my Bose! So happy I boughtb the Ultra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arc Ultra sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos - Arc Ultra Soundbar - Black, beautiful soundtrack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the dialogue sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Arc and moved it to my room, replacing a Playbar. I was worried the upgrade wouldn't be noticeable; however, the Arc Ultra does a much better job with dialogue than the Arc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooooo so good! Feel like I’m in the comfiest cinema of all time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARC Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing purchase! Great sound system; very well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear strong sound. Does very well as a soundbar for watching TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos arc sound bar:

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos arc sound barnis expensive but it is a high quality product

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review of the Sonos Arc Ultra! We're glad to hear that you recognize the high-quality performance of the soundbar. While it’s certainly an investment, we strive to offer exceptional sound and features that make it worth the price.

      If you ever need assistance or have any questions about your Sonos products, please don’t hesitate to reach out. We appreciate your feedback and hope you continue to enjoy your sound system! john.milton

  • Rated 4 out of 5 stars

    Good soundbar. Difficult to hear dialogue.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice soundbar. Overall it’s got nice sound however the dialogue isn’t the best. It’s difficult to hear what people are saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and easy to setup. Sound quality is crisp and clear.

    I would recommend this to a friend