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Customer Ratings & Reviews

Model:
ARCG2US1BLK
SKU:
11296719
Your price for this item is $1,049.00
The comparable value price is $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 744 reviews
  • Rated 4 out of 5 stars

    TV Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear strong sound. Does very well as a soundbar for watching TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos arc sound bar:

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos arc sound barnis expensive but it is a high quality product

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review of the Sonos Arc Ultra! We're glad to hear that you recognize the high-quality performance of the soundbar. While it’s certainly an investment, we strive to offer exceptional sound and features that make it worth the price.

      If you ever need assistance or have any questions about your Sonos products, please don’t hesitate to reach out. We appreciate your feedback and hope you continue to enjoy your sound system! john.milton

  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and easy to setup. Sound quality is crisp and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar. Difficult to hear dialogue.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice soundbar. Overall it’s got nice sound however the dialogue isn’t the best. It’s difficult to hear what people are saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item, very good speaker for living room and house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos arc ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product! Loving watching movies on my tv with this addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for movies and tv sound but not much for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some Sonos!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Especially after latest firmware update. Couldn’t be happier!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arc Ultra rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! It definitely ups the performance from the original Arc and is great even as a stand alone without a sub or surrounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great compatibility with Sony TV eARC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase extremely happy with our Sonos Soundbar, if you are on the ledge, jump and purchase already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sinos speakers! Great assistance at store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by Me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their products and specials

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because it sounded great, but was not told and did not know that you have to have a WiFi connection all the time to play. I had to return because I don’t have home internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Stop Watching TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Value, Quality and Ease of Use. More importantly the Customer Service was Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How I feel about my soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, so far it has met all of my expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Operational Failure on Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst experience I had ever had with Best Buy and my decades long history of being a customer. I ordered the product on November 22nd, and they were a no show no call on delivery and install day on December 5th. I have been calling their home services team multiple times each week since trying to simply get my predicts (arc ultra and subwoofer) and they continue to say I will get a call back once they figure out their system and I never get a call. Multiple weeks late, I still don’t have the products I’ve paid for. Even after asking to simply change to a store pick-up, they cannot even do that. Seems like the local store handle this order has not done something on their end. All I can say is this is a complete failure on the operations team at Best Buy and they should be embarrassed. I have no other recourse then to submit these terrible review (nothing to do with the arc ultra as I have this in another home and absolutely love it!)c but this is all because I continue to call on and get told they are elevating the issue and will call back. AND THEY NEVER DO. A failure in all respects. I even have their former CFO as my neighbor and he couldn’t believe this is still going on. Unacceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Sonos & Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another piece of the Sonos puzzle. Our surround sound in our home theater room is everything we had hoped for and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it's a pretty good purchase, highly recommended, and with the help of the store representative, the decision was easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos arch ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system for big size home Worth for money

    I would recommend this to a friend