Customer Ratings & Reviews

Very clear strong sound. Does very well as a soundbar for watching TV!

Sonos arc sound barnis expensive but it is a high quality product

Sounds great and easy to setup. Sound quality is crisp and clear.

It’s a really nice soundbar. Overall it’s got nice sound however the dialogue isn’t the best. It’s difficult to hear what people are saying

Awesome item, very good speaker for living room and house.

Its a great product! Loving watching movies on my tv with this addition

Great for movies and tv sound but not much for music.

Amazing sound! Especially after latest firmware update. Couldn’t be happier!!

Great sound bar! It definitely ups the performance from the original Arc and is great even as a stand alone without a sub or surrounds.

Amazing sound and great compatibility with Sony TV eARC

Best purchase extremely happy with our Sonos Soundbar, if you are on the ledge, jump and purchase already!

Love my Sinos speakers! Great assistance at store.

Best Buy stands behind their products and specials

I bought because it sounded great, but was not told and did not know that you have to have a WiFi connection all the time to play. I had to return because I don’t have home internet.

I am very happy with the Value, Quality and Ease of Use. More importantly the Customer Service was Excellent.

No problems, so far it has met all of my expectations.

This was the worst experience I had ever had with Best Buy and my decades long history of being a customer. I ordered the product on November 22nd, and they were a no show no call on delivery and install day on December 5th. I have been calling their home services team multiple times each week since trying to simply get my predicts (arc ultra and subwoofer) and they continue to say I will get a call back once they figure out their system and I never get a call. Multiple weeks late, I still don’t have the products I’ve paid for. Even after asking to simply change to a store pick-up, they cannot even do that. Seems like the local store handle this order has not done something on their end. All I can say is this is a complete failure on the operations team at Best Buy and they should be embarrassed. I have no other recourse then to submit these terrible review (nothing to do with the arc ultra as I have this in another home and absolutely love it!)c but this is all because I continue to call on and get told they are elevating the issue and will call back. AND THEY NEVER DO. A failure in all respects. I even have their former CFO as my neighbor and he couldn’t believe this is still going on. Unacceptable.

Another piece of the Sonos puzzle. Our surround sound in our home theater room is everything we had hoped for and then.

I loved it, it's a pretty good purchase, highly recommended, and with the help of the store representative, the decision was easier.

Great sound system for big size home Worth for money