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Customer Ratings & Reviews

Model:
ARCG2US1BLK
SKU:
11296719
Your price for this item is $1,049.00
The comparable value price is $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 744 reviews
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is decent but not sure that it is worth the price. Harder to connect and set up than it was than expected and the sound is not mind blowing to me. If you decide to buy this you will definitely need rear speakers to make surround happen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it is good as they say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read that these are Mac daddy. It’s not installed yet but zi hope for great yhings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might be too soon to review this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be too soon to review this product, but performance so far is less than stellar considering the price tag. I will spend more time on the settings to see if I can improve my experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Way over priced for what you get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on the reviews from others trying to upgrade from the Bose system. The sound quality was poor, and as far as the bass it was barely noticeable even after adjusting it in the app. There are some shows where the bass would bump a little, but as far as shows, I even tried the ones that broadcast in Dolby. The app is fairly difficult to use as you have to hunt for anything useful. This doesn't come with a remote so you have to use the app. If you have to switch between sound sources, you have to use the app. It doesn't automatically switch. For anyone looking at this, go with the Bose system. The sound quality is far superior

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Would not buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality control. First unit was not current production model. Died in less than a week. Thanks Best Buy for shipping crap!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had long, but seems to work well. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product knowledge was great and they were very helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great when it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when it works. 1 hour of listening to 3 hours of troubleshooting. App is horrible. Definitely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not impressed with the ARC Ultra with Sub 4, crazy volume rages watching a movie, so queit to where you cant hear anything and next second it is blasting. This happens on all movies or just normal tv. My 10 year old Bose sounds better than this did and yes my TV supports Atmos.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos products Quality is great I recommend to my friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I expected it to be. The quality is similar to the Sonos beam in my opinion.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get a Sonos. It takes too long to hook up to the TV (initial set up-customer service horrible ) … then after you get it set up most days when you turn back on there is a delay in the sound kicking in. Yes it’s hooked up proper…nothing wrong with the TV …

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    screwed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price dropped right after we purchased. Was told by salesman it wouldn't drop because of it being brand new to the market.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Much more trouble than it worth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomplete, inferior, defective, instructions. They spend most of the time bragging all it can do, very little how to make it work. I tried a few times to connect it to my phone and never connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst system I’ve ever purchased.Dealt with customer support on numerous occasions and no results to my issues.Absolute junk.Ill never purchase another Sonos product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charged me for install and it wasnt installed !!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure because the sound keeps going out. Very frustrated. Im thinking of returning them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound bar & surround sound installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of sound bar was not completed Late for appointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Careful buying Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software for use via smart phone is poor. Makes use of sonos equipment difficult and expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    extremely happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got done setting up the soundbar for a new home theater system. Pros: - setup in the app was straight forward - moved an existing sub mini from one system to the new room in a couple of clicks - super easy! - great sound quality Cons: - price is a bit high but was able to replace my old bulky towers for a cleaner look - app integration isn't super great for everything

    I would recommend this to a friend