Customer Ratings & Reviews

I live in a condo and had Arc Gen 1 immersive setup in an average sized bedroom. I constantly got complaints from my neighbor and could never enjoy movies at night without using night mode. I was tired of having to constantly changing the volume during movies that I switched to the HW-Q990D. Decided to comeback to Sonos for the Ultra and boy oh boy did I miss the signature sound. The soundstage and bass has matured and balancing level issues are non existent. Dialogue is so clear and clean. I can now finally enjoy movies at night. My set-up is Arc Ultra + 2 Era 300s + Sub Mini

Great product, deep sound, easy setup. I would definitely recommend.

Love this soundbar! Noticeable difference in performance from our prior Arc soundbar. Set up of the soundbar was easy but the challenge was resetting our other speakers in the system so that everything worked right together. Also learned the hard way that our gen 1 subwoofer doesn’t work with the new arc ultra. Still would recommend this arc soundbar!

This is the ultimate soundbar that meets all my sound needs. It creates a realistic effect with my tv shows. Especially when a car chase or action scene comes on. A helicopter is heard slowly coming from afar and then it feels like it's in the room with you.

Amazing sound!! Add the subwoofer and Sonos one or move and feels like you are at the Theater.

Upgraded from the Arc to the Arc Ultra what a beautiful sound easy to set up replaced my One SL with era 300 as well

The sound and clarity of this soundbar is amazing! The soundbar alone produces good bass! Highly recommend this soundbar. Ive tested almost all high end soundbars and really enjoyed my Bose soundbar Ultra. I returned my Bose for this Arc Ultra and have no regrets! Great job Sonos!

This soundar is truly amazing well worth the upgrade from the original ARC the sound is out of this world my movies and PS5 video games sound amazing very clear and loud and the bass in the ARC Ultra is all i can say is wow how can a soundbar sound so amazing highly recommend this amazing soundbar to anyone A+ Sonos rocks and never dissapoints

This blew my expectations, the soundbar is clear and voice dialogue is clear. I paired it with my sub 4. You will need to use a app to start it up but really easy to use.

This is by far the best soundbar you can buy. Sonos has exclusive technology that gives this soundbar its sound. Sonos has a great ecosystem and when paired with Era 300s as surround speakers you got yourself. A fantastic setup.

I love the Sonos ultra arc for the sound it delivers. My living room feels like a movie theatre. To best enjoy this, get the Sonos Sub 4

Much improved vocal performance versus the previous Arc. Bass was phenomenal and made me think of selling my Sub.

Sounds amazing. I have 2 Era 300s and a full size sub. Highly recommend that combo!! Dialogue is MUCH clearer than the original Arc and that makes the upgrade worth it right there.

MAN THE ATMOS IS AMAZING, for both movies and music

Volume issues are terrible when paired with era 300s and sub gen 3. Only area it beats the original arc is the clarity of voice dialogue. One other issue is tiny voices which I’ve heard other people say, occurs with game consoles.For that I have to raise the volume from 10-15 range I used to use to now the 25-30. Bass is an issue too, true play does not work nor does simple tuning as other people mentioned. As long as the app has had issues since earlier this year around march and April, who knows when Sonos will actually fix these known issues with the Ultra. Almost a month since release and it was put out there like this… going back to the Arc until the fix is in. Sound at this point is in the Arcs favor when paired with a sub and era 300s.

Great sound all around the room. Works great with the TV.

Sonos, in general, is underwhelming. The only good thing about the Arc Ultra is not having to connect it to AVR to use it. That being said, it’s the biggest waste of $1,000 you’ll spend on a soundbar. I demo’d the Sonos Arc and went right for the new Arc Ultra to try to “future proof” my audio setup. I have it paired with 2 Era 300 speakers and a Sonos 4 Sub. I’ve tried tuning the Sonos Arc Ultra about 30 times with TruePlay in their app for it every time. Trust me, I’ve done the unplug/plug and kill/restart the app at least 10 times. Who knows if the sound is mediocre just because the app refuses to tune the speakers. The only reason I’d recommend someone to buy Sonos speakers is if they’re OCD about hiding wires. Do yourself a favor and get a good AVR and wire your speakers.

This is a garbage product, you will have nothing but problems with it maintaining connection to a network or a mesh network with other Sonos devices. You’re better off spending your money with a higher quality product. Sonos will not support their own products regardless if it is a defect in their product. Do not support a company that won’t stand behind their product!

We bought the Sonos Arc Ultra, the subwoofer, and two 100 speakers and have very mixed results. When we use the system to play music, the sound is great. However, when we watch TV or play a movie the sound is horrible. Like listening to a transistor AM radio in a can. Sonos is great if all you’re using it for is listening to music…but anything else, the sound is crap! This system is WAY over rated. Buy something else.

Should you get an Arc with no issues out of the box, you will most likely love it. Should you be unlucky enough to purchase one that has issues out of the box, Sonos has some of the worst customer service I have ever experienced. - Purchased a new Arc on Black Friday that has sound loss issues out of the box. - Almost 2 weeks of follow up calls to Sonos after previous “solutions” did not work - Over 6 hours on the phone with customer service only to be told that my case will be escalated to level 2 and I will receive an email from Sonos for me to schedule a direct call. - 3 days later, still have not heard a word from Sonos.