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Customer Ratings & Reviews

Model:
ARCG2US1BLK
SKU:
11296719
$1,049.00
Save $50
Comp. Value: $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 929 reviews
  • Rated 5 out of 5 stars

    Buy the Arc Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price! Highly recommended for quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Loved the sound quality and the dolby atmos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! Fills the room and blows the tv speakers away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos FTW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is amazing! Just as good but better than the last version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. The associated that assist me was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arc ultrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, but you need the 'perfect" room for best effects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the sound quality is second to none. I would recommend Sonos to all

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you so much for your recommendation! We're delighted that you're enjoying the unparalleled sound quality of the Arc Ultra. Knowing it’s meeting your expectations is fantastic feedback for us, and we’re thrilled it’s delivering such an impressive experience. Here’s to many more exceptional listening moments—thank you for being part of the Sonos community! john.milton

  • Rated 5 out of 5 stars

    Fantastic sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is amazing. Installed it in my family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar.expensive but worthy.must buy …………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from there flagship arc soundbar. Soundmotion technology is one of kind. Sonos for the win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar arc ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar on the market. Best buy made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great. Very clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Very clean. Looks good. Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny ………………………………………….!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, sound it’s good Lo recomiendo , suena genial

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bar speaker really loud and crisp I will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service by Geek Squad the three times they came to hook up our tv surround sound on patio and our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound novice likes purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing but it sounded better than the last one we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARC!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar, my regular arc was really good but this one does sound a little better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arc Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of the Arc Ultra. Clear sound. Must buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far set up has been problematic. Cannot add the sound bar because WiFi isn't connected. But it is connected to my Epson projector so what is this referring to? The soundbar itself? If so, cannot find a menu to connect. Ugh.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback about the Arc Ultra. We’re sorry to hear that the setup process has been frustrating. Let’s work together to resolve this issue so you can fully enjoy your soundbar.

      It sounds like the Arc Ultra is having trouble connecting to your WiFi network via the Sonos app, which is essential for accessing its full features. Here are some troubleshooting steps to help:

      Ensure the Arc Ultra is Powered On and in Range
      Make sure the soundbar is properly connected to power and is within range of your WiFi router.

      Check Your WiFi Settings

      Confirm that your phone is connected to the same WiFi network you want to use for the Arc Ultra.
      Avoid using guest networks or networks with special characters in their names.
      Factory Reset the Soundbar (if needed)

      If the soundbar was previously set up on another network, you may need to reset it. To do this:
      Unplug the Arc Ultra for 10 seconds and plug it back in.
      Press and hold the Join button (usually located on the back) while reconnecting it to power.
      Wait for the light to flash orange and white, then try reconnecting.
      Add the Arc Ultra in the Sonos App

      Open the Sonos app and navigate to Settings > System > Add Product.
      Follow the on-screen instructions. The app should guide you through connecting the soundbar to WiFi.

      If these steps don’t resolve the issue, please don’t hesitate to reach out to Sonos Support. They can provide real-time assistance to ensure your system is set up correctly.

      We apologize for the inconvenience and appreciate your patience as we work to make this right. Once set up, we’re confident the Arc Ultra will exceed your expectations! john.milton