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Customer Ratings & Reviews

Model:
ARCG2US1BLK
SKU:
11497021
$1,299.00

Customer reviews

Rating 4.8 out of 5 stars with 1113 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,113 reviews
  • Pros mentioned:
    Connectivity, Setup ease, Sound quality

    Rated 5 out of 5 stars

    Top Tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra has been an awesome upgrade. Setup was incredibly easy, plug it in, follow the app steps, and it was up and running in minutes. I had no connectivity issues at all, despite seeing some people mention problems elsewhere. It paired smoothly with my Sony Bravia 8 and has stayed rock solid since day one. Sound quality is excellent with clear dialogue and immersive depth, making movies and TV feel truly cinematic. Overall, it’s been reliable, simple, and absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Design, Sound quality

    Rated 4 out of 5 stars

    Worth upgrading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra is a game-changing soundbar, elevating home theater audio to new heights. As an expert in the field of audio technology, I can confidently say that this soundbar is a serious contender for those seeking premium, immersive sound quality without the complexity of a full surround sound system. **Sound Quality:** The Sonos Arc Ultra delivers a rich, dynamic sound profile with incredible clarity and depth. The integration of Dolby Atmos, paired with its upward-firing speakers, allows for a 3D sound experience that makes you feel like you're surrounded by the action. Dialogue is crisp and intelligible, even in the most complex soundscapes, while the low end is surprisingly punchy for a soundbar, making it suitable for everything from action films to music listening. The advanced room calibration technology ensures optimal sound dispersion tailored to your space, creating a balanced, high-fidelity listening experience no matter where you are in the room. **Design & Build:** The Arc Ultra retains the sleek, minimalistic design Sonos is known for, with a premium metal grille and a matte finish that fits seamlessly into any modern living space. It’s large enough to make a statement but still compact enough to fit under most TV setups. The build quality is exceptional, reflecting Sonos’ commitment to both aesthetics and durability. **Features & Connectivity:** The Arc Ultra is packed with features, including support for HDMI eARC, which ensures high-quality audio pass-through from your TV, and full integration with the Sonos app for a streamlined, user-friendly setup. The speaker’s Wi-Fi connectivity and Apple AirPlay 2 compatibility make streaming music and podcasts effortless, while the voice control via Amazon Alexa or Google Assistant offers additional convenience. If you’re already invested in the Sonos ecosystem, the Arc Ultra can integrate smoothly with other Sonos devices to create a multi-room audio setup or a true surround sound experience by pairing it with a Sonos Sub and rear speakers. **Performance:** Performance-wise, the Arc Ultra is a powerhouse, producing room-filling sound with a level of clarity and directionality that few soundbars can match. The addition of the upgraded processors means that sound reproduction is more precise and immersive. The soundbar excels in delivering an enveloping, cinematic audio experience, making it ideal for watching movies, sports, or gaming. However, while the Arc Ultra offers superb sound quality, its premium price may make it less appealing for those on a tighter budget, especially if you don't plan to invest in a full Sonos surround system. For those who do, the Arc Ultra represents a significant step forward in terms of audio fidelity, ease of use, and integration within the broader Sonos ecosystem. **Conclusion:** The Sonos Arc Ultra sets a new standard for soundbars, blending top-tier sound quality, cutting-edge features, and an elegant design. It’s perfect for audiophiles and home theater enthusiasts looking for an all-in-one solution that offers both stellar performance and the flexibility of integration with a wider Sonos network. If you’re looking to elevate your home entertainment experience, the Arc Ultra is an outstanding choice—just be prepared to pay for its premium quality.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of setup is really easy and quick. Uses tv remote so no need for another remote Paired with their sub and rear speakers is amazing. No need for re syncing the rears every month because of static(Sony a5000,a7000) Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost good, but didn't work well with our TiVo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this about one month ago, hoping it would be a noticeable improvement on our Sonos Playbar, which we've had for about seven+ years. Our main appliance for TV watching is a TiVo, albeit an old TiVo (~14 years), but it's HD, and it will be our main appliance until it finally quits. Out of the box, sound with the TiVo was constantly muddy, like static on an AM radio. I could tweak lots of stuff on the ArcUltra to make the sound better, but that required turning off many of that advanced features of the AU, which made this a really bad purchase. Why pay for all of these cool things when you must turn them off for good sound? We mainly watch movies with Apple TV, and for that, the AU was great. But, in order to get the full benefit of the AU, I would be switching on all of the features I just turned off. Way too much hassle. It got returned after two weeks. If you buy this and plan to use it with a TiVo, open it up carefully in case you need to return it, and keep in mind your return window. I wanted to like the Arc Ultra, but it just didn't work for our situation. Overall, I love Sonos. We have a Playbar, mini sub, and seven Play:1 speakers scattered about, and one 1st gen Roam. Overall, it's a very nice system; not perfect, but really good. Caveat: On the question "would you recommend this system," my honest answer is "maybe.". I can't say yes, because it didn't work for us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    A true flagship soundbar for audiophiles and home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra is a stunning example of what a high-end soundbar can achieve when design and technology come together perfectly. From the moment it’s powered on, you can tell it’s built for immersive, cinematic sound that fills every corner of your room. Setup is incredibly smooth through the Sonos app—connect it to your TV via HDMI eARC, link it to Wi‑Fi, and you’re ready to go in minutes. The wireless integration with other Sonos speakers makes it ideal for expanding into a full surround system later. Sound quality is where the Arc Ultra truly shines. The Dolby Atmos support creates a breathtaking three-dimensional effect that makes movies, games, and even TV shows sound alive. Dialogues are crystal clear, background effects have spacious depth, and the bass feels full without needing a separate subwoofer (though pairing with a Sonos Sub Gen 4 takes it to another level). The automatic Trueplay tuning adjusts to your room’s acoustics, delivering balanced, detailed sound regardless of placement. Even at high volume, the Arc maintains impressive clarity and separation—you hear every layer of music and every detail of a soundtrack. Its elegant, minimalist design also deserves praise—sleek, curved lines, premium materials, and an understated presence that blends effortlessly with any TV setup. It looks as good as it sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Incredible Cinematic Sound at Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Sonos Arc. From the moment I set it up, I was impressed with how easy and straightforward the whole process was. Within minutes, it was connected and ready to go. The sound quality is outstanding. It completely transformed my living room into a cinematic environment. Dialogue is crystal clear, the bass is rich without being overwhelming, and the surround effect makes movies and shows feel immersive and dynamic. Watching anything now feels like a theater experience at home. If you’re looking for a premium soundbar that delivers powerful, room-filling sound and is simple to set up, the Sonos Arc is 100% worth it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently converted to Sonos and I couldn’t be happier. I purchased the Sonos Arc Ultra along with the Sub 4 and two Era 100s for my living room, and the whole experience has been fantastic from start to finish. The packaging is premium and well thought out, which already sets a great first impression. Setup was incredibly easy...everything connected quickly and smoothly through the Sonos app. Now for the sound… absolutely amazing. The Arc Ultra delivers crystal-clear dialogue and a huge, immersive soundstage, while the Sub 4 adds deep, powerful bass that you can feel without being overwhelming. Paired with the Era 100s for surround, it truly feels like a home theater. I’m definitely glad I made the switch to Sonos. This system has completely transformed how I watch movies, TV, and listen to music. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Just buy it. Amazing soundbar especially for apts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar and possibly speakers I’ve ever own. I live in a 2bd apartment on the second floor and I was looking for a new soundbar. I owned a Yamaha soundbar paired with a 6in subwoofer but it really suffered with dialog. I always felt like I was constantly adjusting the volume just to hear speech audio. Not only that but it would intermittently lose connection. I already own a pair of KEF Q100 bookshelf speakers that I use with my PC but I didn’t want to use them in our living room. They would take up too much space with stands and I don’t have a receiver. On my computer desk I have a small dac/amp but that wouldn’t work for my entertainment system. So I decided to buy a soundbar. After tons of research I decided to go with the Sonos Arc Ultra and I’m so glad I did. No more constantly messing with volume. Dialogue is crystal clear even with speech enhancement off. Night mode saves me from constant anxiety after 10pm that my volume or bass is too loud. Night mode is great for gaming and movies but not so much for music but that’s okay. The Arc Ultra also has a built in driver for bass and it packs a punch. If you live in apartment, want some rocking bass, but don’t want a dedicated sub then buy this soundbar. You’ll be more than happy. I ended up buying a Sonos Sub Mini only because I love body shaking bass (sorry neighbors). Again night mode is a life saver. It will reduce the bass a bit but the audio still sounds natural. Atmos/Spatial Audio is game changing too! My old soundbar had virtual Atmos but it doesn’t even compare to having dedicated upward firing speakers. It’s so immersive and I’ve been rewatching a lot of old movies just to experience their Atmos mix. Even my wife loves it. Our 4 month old baby also approves. We’re saving up for a pair of Era 300s next. The only thing is that I did have to run TruePlay tuning a few times to get it to sound like I like. The soundbar does get very loud especially when the source audio is Dolby Atmos. Volume levels will vary if the source audio is a different format but when it’s Atmos our volume rarely goes beyond 35. If it’s stereo or Multi Channel PCM it can creep up to 50. Overall I love this bar and plan on buying more Sonos products.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    A worthy Dolby Atmos soundbar alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading the TV in our family room, we decided the old soundbar we were using needed an upgrade. We wanted a soundbar that could support full Dolby Atmos without requiring rear surround speakers as they would have needed to be placed on the floor and our young grandson would likely knock them over or be tempted to play with them. We decided on the Sonos Arc Ultra, which we purchased on sale at Best Buy. We weren't concerned about the lack of a remote, since we use our Apple TV to control our Samsung TV which in turn adjusts the volume on the soundbar through eArc (eARC being your only connection option for Dolby Atmos). Setting up the Sonos Arc Ultra through my iPhone was quite easy and I experienced no problems (some had reported issues with the previous Sonos Arc). The sound of the Sonos Arc Ultra without the rear speakers is quite good, although those expecting it to rival the sound of a very good hi-fi system might be disappointed. Note you have to use the Sonos app to see whether your Sonos unit is actually play Dolby Atmos or PCM 5.1. I would highly recommend this unit to those in a similar position us. If you have the ability to support rear speakers the Samsung Q990 soundbar is probably a better choice if you can get it on sale. We later purchased the Sonos Sub 4 to further enhance the sound qualities of the Sonos. We waited until it on went on sale and were then able to use the Best Buy points from our Sonos Arc Ultra purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    10/10 *Golf Clap*

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar. I purchased 2 Era 100’s as well. The bass is way more than expected from a soundbar. The sound quality is top notch. The only con, in my opinion, is the price. Even though its rather expensive for a system, the ease, quality & experience are undoubtedly worth it in the long run. I’d purchased three “cheaper” setups before finally biting the bullet and purchasing the Sonos setup & I wish i wouldve just done it from the start. The Sonos subwoofer and additionally two Era 300’s will be my final purchases. Its not needed by any means, but why not? Haha. It really is the most simplistic surround sound setup at the highest quality on the market. Other reviews have had issues with setup/app functionality, but I havent had any issues. That being said, there are two things I wish Sonos would rethink or make optional… i wish there was a remote to adjust the surround/EQ, etc., so i didnt have to use the app. When I come home, I dont want to be distracted by my phone anymore than I already am. Certainly not a deal breaker. Secondly, I wish mounts/stands were included for the price. I can be reasonable and say it’s understandable with the remote speakers, but the soundbar… almost $1k…? C’mon. I know its peanut shells in the grand scheme, but my perspective is that every dollar i spend equivocates to more time at work to pay for it & less time enjoying my family & the product ive purchased. Wishful thinking because i know everything is about the bottom dollar & shareholders these days, but if youre paying top notcb price, you shouldnt be shorted top notch options/flexability. Just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    A Slight Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no audiophile but you can clearly hear the difference between the regular arc and the arc ultra. The speech enhancement feature makes it so that it picks up vocal audio more clearly but lightens the background music/sound. It’s very interesting configuring the speech enhancement from low, medium, and high settings. VERY IMPORTANT: If you have a Sonos Sub paired with the Arc Ultra and speech enhancement is turned on, the bass isn’t as heavy hitting as it tries to prioritize more vocals. This can be adjusted to match your preferred audio hearing. If speech enhancement is turned off and it’s connected to a Sonos Sub, the bass feels more distinguishable. The Arc Ultra itself has added bass so if you were to build upon your audio set up, I’d suggest getting the era 100’s or 300’s. -Voice command (It’s an ok feature that isn’t really nothing to brag about and can be easily turned off) -The volume slider is a unique feature and responds immediately with each touch. I’d give it an overall 4/5 as while there are noticeable changes compared to the previous Arc, I don’t think you really need to upgrade. If you already have an Arc and you’re on the fence about getting the new one, I’d suggest upgrading your set up by adding either a Sub or any of the Eras. Finally, many people have complained about system issues with the Sonos App. As far as I’m concern, I haven’t gotten a single issue using the app. My only conclusion to the app is that it’s Apple orientated as it recently pushing for an Android friendly service.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your detailed review and valuable insights on the Arc Ultra! We're thrilled to hear that you’ve noticed the clear improvements in sound quality, especially with the speech enhancement feature, and the added bass. It’s great to know that you’ve been able to adjust the settings to your preferences and have enjoyed the overall audio experience.

      We also appreciate your thoughts on the system setup and the Sonos app. It's helpful to hear that you haven’t encountered the app issues others have mentioned, and your feedback on the voice command feature and the volume slider is useful for future users to understand what to expect.

      Your suggestion of adding a Sub or Era speakers for an enhanced experience is definitely a good recommendation for those looking to build upon their setup. As for the upgrade decision, it seems that the Arc Ultra is a solid option for anyone looking to improve their system, but for those already with an Arc, your advice to consider adding complementary devices makes a lot of sense.

      Thank you again for sharing your experience, and we’re glad to hear you’ve been enjoying your Sonos system overall! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos brings theater to YOU!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit; I love loud music and movies. Therefore I ventured into my local Best Buy to browse sound systems/soundbars to capture the immersive sound we or rather I enjoy at the theater. Of course the names that usually are applied to sound are Sony, Samsung, Bose and LG among others. Thankfully Best Buy does allow customers to test soundbars while shopping and I explored those names I listed above and of course I began leaning towards a couple BUT then I discovered the Sonos Arc Ultra on display. To my amazement I was BLOWN AWAY!! CAPTIVATING, IMMERSIVE and UNMATCHED were a few of the words that came to mind. I felt compelled to purchase it and watching movies and listening to music took me to a whole NEW level. The sound is mesmerizing especially for any Dolby Atmos content but in essence every type of digital format is stunning! The voice clarity and bass are room thumping. The term soundbar doesn't do the Arc Ultra justice; to me it's more of a sound system because while you are listening it seems as though sound is coming from all around as though speakers are to left and right and behind but there's nothing there. AMAZING!! If sound and immersive are your thing then this is the way to go. Kudos to Sonos for creating a GREAT PRODUCT!! A must BUY!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The sound quality is beyond impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra is an absolute game-changer for my home entertainment system! The sound quality is beyond impressive—rich, detailed, and incredibly immersive. The Dolby Atmos technology truly makes a difference, creating a 3D soundscape that brings movies, music, and games to life. It's like having a personal theater in my living room! The design is sleek and modern, blending perfectly with my TV setup. Setting it up was a breeze thanks to the Sonos app, which guided me through the entire process. The voice assistant integration and compatibility with various streaming services make it super convenient to use. What really stands out is the bass and clarity—every dialogue is crisp, and the low-end delivers a punch without being overpowering. Paired with my other Sonos speakers, the Arc Ultra has taken my surround sound setup to the next level. Overall, I’m thrilled with this purchase. It’s worth every penny for the premium sound experience it provides. Highly recommend it to anyone looking to elevate their home audio to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clarity is next level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started off with stereo gen 2 homepods and those were awesome, but I was looking to build out a home setup with more bass. I sprung on the beam gen 2 with sub mini and era 100s for rears and that was good too. I did notice the beam getting drowned out a lot from the sub and rears, so I sold it off along with the sub mini and got this one and the sub 3. The height channels are something different and music sounds phenomenal. There’s so many detail I get from even older tracks. I thought Atmos was a fluke until I installed this bad boy. Everything sounds so clear and detailed that I can’t go back.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    I love this soundbar!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound experience with this soundbar is incredible. If you aren't a huge bass head, the built in sub is enough to get the job done without adding an actual sub. Mine is currently paired with the Era 100's as surrounds in a average size living room and it's more than enough for us. the set up was really easy as well, the app walks you through everything.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Love this soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound experience with this soundbar is incredible. If you aren't a huge bass head, the built in sub is enough to get the job done without adding an actual sub. Mine is currently paired with the Era 100's as surrounds in a average size living room and it's more than enough for us. the set up was really easy as well, the app walks you through everything.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sound bard available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sonos arc ultra is a nice upgrade to the sonos arc. It is certainly not a significant upgrade. It is more of a refinement as it is 15%-20% better than the sonos arc. The improvements are better bass and voices from the arc ultra. It is definitely worth the $100 price difference between the arc and the arc ultra. However, if you currently have an arc, you will not notice a huge improvement. The arc is an amazing sound bar, one of the best, the arc ultra is slightly better. I believe the arc ultra is better than both the bose ultra and the bravia theater bar 9, offering better bass and clearer and crisper voices. Music is also much better on the arc ultra than either of these two sound bars.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar itself sounds decent. As expected it’s nowhere near what you hear in the store but very good. The bass is the big seller. For the size it does have it. But for the price it’s not as complete a product as it seems. The additional speakers to complete the set are very pricy and are very buggy in the app. May be suitable for some but not what I was hoping to get for the cost.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback on the Arc Ultra! We're glad to hear that the sound quality and bass have impressed you, as those are definitely highlights of the system. However, we understand your frustration with the pricing and the challenges you've encountered with the additional speakers and app connectivity. We’re sorry to hear that it hasn’t fully met your expectations for the cost.

      We appreciate you sharing your experience, and we’ll take your feedback into account regarding the app and additional speaker pricing. If you’re still having trouble with the setup or connectivity, feel free to reach out to our support team at support.sonos.com for further assistance. We’re here to help ensure you get the best experience from your Sonos system.

      Thanks again for your review! john.milton

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Sonos sound is top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos system is the best. Great sound with not a lot of effort. You don’t have wires everywhere just 2. Plug into the tv and plug into an outlet. Setup is easy on the app and you have theater quality sound in your home. I have two systems I loved it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Sonos sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing. The sound quality is incredible. It was easy to install and complements our new Sony TV.

    I would recommend this to a friend