Customer Ratings & Reviews
- Model:
- CTNZPUS1
- |
- SKU:
- 8921893
Customer reviews
Rating 4.7 out of 5 stars with 1549 reviews
(1,549 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the CONNECT Wireless Streaming Music Stereo Component's ease of use, sound quality, and wireless streaming capabilities. Many also appreciate the relatively easy setup and the ability to control the device from their phones. However, some customers find the price to be high and a few have noted issues with the volume level. A small number also mentioned that the instructions could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing it function. Wonder why doesn't it have a remote.
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not really work for me, needed as an on to my system but did not work
I would recommend this to a friendRated 4 out of 5 stars
It’s awesome and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes listening to music fun again, can’t wait to get another
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Orher than what I feel is a bit high $, it worked well with our system.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight forward. Easy setup. Glitchy software though.
I would recommend this to a friendRated 3 out of 5 stars
I'm not as happy as I should be with this setup...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not getting very good "reception" when I use the inline to my Bose CD/Radio through the Sonos system. It skips alot... I'm not sure what to do on this. I will definately be contacting the store for help on this. It has been like that from the start... makes me wonder what's up.
I would recommend this to a friendRated 4 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to integrate your current surround sound
I would recommend this to a friendRated 3 out of 5 stars
No HDMI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and connected easily to my existing Sonos network. However, the reason I'm giving it three stars is because it doesn't have an HDMI output/connection. My receiver has several HDMI inputs and only one of the older coaxial or RCA connection inputs.
No, I would not recommend this to a friendRated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well attaching multiple components in a sound system.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stereo! Very happy with the purchase i think its great
I would recommend this to a friendRated 4 out of 5 stars
Sonos connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should have no problem setting this up yourself.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but not for what was originally intended
I would recommend this to a friendRated 3 out of 5 stars
Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told we needed this piece to go with the rest of the Sonos system we purchased so we could wirelessly connect our other system pieces to Sonos. Never could get it to work and no one at 2 Best Buy Stores could help explain why.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like this product, although set-up was a little difficult.
I would recommend this to a friendRated 2 out of 5 stars
Sonos Connect?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were sold this device to tie all of our home music into one location to be controlled via Alexa within our Sonos Beam. Would have been nice to know that Alexa via the Sonos does not recognize or support Apple Music (which is where all of our existing music resides). As far as support, don't even bother, Best Buy, Sonos, Apple Music and Alexa all will tell you that it is not their system or apps problem. When all is said and done we are no better off than before we spent a lot of time and money. Don't assume you are being guided correctly just because they tell you they know everything about everything.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn't Play Well With My Samsung Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because there was a slight delay playing to my Samsung speaker. I could adjust the delay on my speaker, but could only make it slower increasing the delay between the speaker and the rest of my Sonos system. Sonos support was no help at all. The first lady I spoke to told me the device wasn't designed to be attached to speakers. The supervisor I spoke to after that at least knew what the product was designed to do. In the end, they just didn't play well so this went back.
No, I would not recommend this to a friendRated 3 out of 5 stars
When we could get it to connect it was great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to use it for a week or so before we could changed internet providers. Since then we can’t get it to be recognized by Sonos. ☹️
I would recommend this to a friendRated 2 out of 5 stars
Once great, now not so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought a Sonos Connect so I could play music from my phone through my external DAC into my home stereo setup. Somewhere along the way, Sonos decided to drop support for that capability which made the Connect worthless in my setup. You now have to buy their Port ($449) to get the same functionality as the Connect had before. Until they obsolete the Port to make you but something even more expensive.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. There has not been any changes that would impact the DAC playing music connected to a Connect from a hardware side. The only change that you could be describing is our inability to support playing music "From this iPhone" and migrating that functionality to Airplay 2. Unfortunately, we were unable to continue to support that type of playback for a myriad of technical reasons. There are several solutions to replacing that functionality that do not include purchasing a Port that are outlined in our support documentation or that our Customer Experience team can walk you through if you contact them. All that information can be found at sonos.com/support! Thanks again!
Rated 3 out of 5 stars
Good, but shouldn't be needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is intended to do, but I am using it to connect a Play 1 with a TV. Would be much more streamlined if Play 1 could just connect straight to TV.
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
I got heckin’ bamboozled!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in January of the hell that is 2020 to play records through my Sonos Beam and Sub. Worked great til September when it became obsolete with the S2 (Sonos app upgrade). I had no idea that this was going to happen. Now I have to shell out $450 to replace it. Not cool SONOS!!!
No, I would not recommend this to a friend







