Customer Ratings & Reviews
- Model:
- CTNZPUS1
- SKU:
- 8921893
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the CONNECT Wireless Streaming Music Stereo Component's ease of use, sound quality, and wireless streaming capabilities. Many also appreciate the relatively easy setup and the ability to control the device from their phones. However, some customers find the price to be high and a few have noted issues with the volume level. A small number also mentioned that the instructions could be improved.
This summary was generated by AI based on customer reviews.
Good product zero manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All they had was open box units. Not one person could tell me anything about it so all the research was on me.
I would recommend this to a friendNot quite what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does connect older equipment to Sonos speakers but disconnects each time a CD changes or unit is turned off. Not what I expected
No, I would not recommend this to a friendUseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as depicted there may be cheaper models but this is the one that I trusted the most
I would recommend this to a friendGreat addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love sonos and this connect is good addition to my sonos collection. Still struggle with price.
I would recommend this to a friendHas limitations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to review the capabilities of this system for the use it was sold.
I would recommend this to a friendNot really needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband purchased this and found out we really didn't need it for our setup.
No, I would not recommend this to a friendGood product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for wireless equipment. No wires just need wifi.
I would recommend this to a friendno good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not do what the salesman said it would very dissapointed
No, I would not recommend this to a friendOld technology, top price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technology in this device is no longer supported by Sonos. Cannot stream music from my iPhone. Will not work with Sonos 2 controller. Very disappointing for the price.
No, I would not recommend this to a friendProblems with connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this piece, along with 2 Sonos speakers, about a month and a half ago. Have had problems playing CDs, as the speakers constantly cut in and out while playing them, which is highly annoying.
I would recommend this to a friendNot much quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this so that I could play music from my phone on to Sonos Wifi speakers. However, the connectivity was slow and I felt the music quality also was inferior.
No, I would not recommend this to a friendNot what we envsioned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We where influenced into the Sonos system by the best buy advisor, but after installing and trying it, it was not what we needed. We are of an older generation and didn't need a system where we had to use phone apps to control or setup our audio system. We did buy wired speakers and reverted to the old fashioned way of turning on a system with buttons and switches. I'm sure the Sonos system is good, it just wasn't for us.
No, I would not recommend this to a friendNOT so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to use w/ my Record Player. The single is delayed and quite often disappears...Not very effective. if just for pandora etc, it works ok...
No, I would not recommend this to a friendDelay in sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use this along with other speakers in the same room you will notice a delay in sound from it. I used it with my tv sound bar. Ended up returning.
No, I would not recommend this to a friendCannnot use your favorite streaming service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to view and use a supported streaming service from within the Sonos app, which is very limiting. You cannot simply choose whichever streaming service itself, you must use the Sonos version. For example, this sucks for a service like Soundcloud and some others are not even supported. I'm a few days past the return-able date and so I'm very unhappy. I will try to stay with Amazon in future.
No, I would not recommend this to a friendWouldn't connect to my wifi network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried for two days to get the Sonos app to recognize my wifi network. After doing some searching on the net, I discovered that Sonos does not recognize a router that operates on 5GHz. Bummed me out. I thought this was going to be the perfect streaming solution for me. I returned it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Setup, Sound quality
Music streaming with Apple simplicity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Logitech Squeeeboz duet for over 2 years and I thought that it was pretty nice. That being said, the constant firmware updates left the unit out of order for more than I cared. When Sonos started offering the Apple iPhone and Android controller apps it pulled the economics of the system out of the stratosphere. The ease in setting up this system (took 5 minutes) and the stability day in, day out is what sets this system apart - it reminds me of Apple. Hearing my digital music and Pandora on my real stereo is a pleasure. If you have the money and you love music, I highly recommend this system.
I would recommend this to a friend Obsolete Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately after I purchased this, Sonos announced it was obsolete and would no longer be receiving firmware updates. I reached out to Sonos to ask if I could exchange or upgrade to a currently supported product and they totally ignored me. No response, nothing. Thanks Sonos.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .This is a great question and thanks for asking to allow for some clarification. Any Sonos Connect produced after 2015 will continue to receive all normal software updates and is compatible with all of our new products. This Connect, since it was purchased recently, will continue to receive all new features and updates just like it was a Sonos Beam that you purchased today. Further, we have committed to supporting all products with new updates for five years from end of sale and have a track record of supporting products for much longer than this over our nearly 15 years of creating products. The Connect you just purchased not only work but continue to receive all the innovation and updates Sonos is known for over the next several years. There is more information available at sonos.com/support or you can contact us on Twitter, over e-mail, or over the phone!
Item arrived broken and missing power cable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered item and it arrived a day later than expected. Left the country for 2 weeks and when I arrived and was excited to install it the item arrived without power cable. Tried to use my Sonos 1 power cable but it didn't turn on, ordered another cable and didn't work. Best buy only has a 15 day return date and I'm on date 17.
No, I would not recommend this to a friendThe Worst
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be our home music center. But as we use it, it constantly cuts out or is unable to come on in sync without phones. We are endlessly unplugging the whole system and plugging back in to use it. Absolute junk!!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .In general, when a Sonos product is constantly cutting out there is some sort of a connection strength issue with the WiFi network. If the Connect is surrounded by other electronics products that are connecting to WiFi there may be some interference issues with where the Connect is placed. The team at sonos.com/support may be able to help ensure your connection is strong enough and that your Connect functions as you expect!