Customer Ratings & Reviews

I got my own low voltage business and we install a lot of them . All customers happy

Combined with the Bridge and iPad control app this gives seamless access to your network music on any system in the house

Converted my whole system into whole-home audio with just a few steps. Love it.

I love how easy it was to hook up wit my receiver and the was it works .

Think twice before buying Sonos wireless system. About 5-6 years ago I spent thousands of dollars to install Sonos equipment in my house. The other day I learned Sonos will no longer provide software updates after May, 2020. They my system will continue to work for a time but will eventually cease. The company’s solution is to spend thousands more to update all my equipment only to face similar outcome a few years down the road. They did offer 30% discount to trade up but it will still cost thousands of dollars, I thoroughly enjoy my Sonos system but I will no longer deal with a company practicing such underhanded tactics. There was no warning at the time of sale that this would occur. I have nearly 40 year old stereo speakers that work perfectly fine. Sonos could have supported its products longer term but have obviously decided not to. Well goodby Sonos!

Sonos Connect caused my high-end receiver and speaker system to sound muddy. I had to turn up the receiver halfway (with Sonos volume up halfway) for mediocre output. Having the receiver volume up that much usually shakes the house down with other audio inputs, so I could forget switching components on the fly. I tried plugging it into other input options and working with EQ in the Sonos Controller app, but all yielded the same results. Chromecast Audio sounded 10 times better for 1/10th the cost. I'm going to return Connect and forget about having my Living Room join the Sonos system throughout the rest of the house. Very disappointed.

I have had this Sonos product for at least 5 years. I’ve used it with three different routers, and at best it works 70% of the time. Sometimes I can listen to music and sometimes I can’t. And sometimes it will be days or a week until the issue magically clears itself up. It’s very expensive for something so unreliable. I think a Bluetooth speaker would have been a better option.

If you feel compelled to get a SONOS system, make sure you get the extended warranty. Mine failed after just two years, it started dropping signals and then would not boot. Customer Service was not very useful, they basically just said I needed to replace it. I will replace this, but probably with an Apple HomePod or a Bose product.

I purchased a CONNECT product 3 years ago and I just got an email that they are going to discontinue support for the product. I would never invest in any Sonos product unless you want to have to replace it every 3-5 years.