Customer Ratings & Reviews

Do not buy for HT purposes, the front drivers are disabled by design for all non-Atmos content and sound anemic and awful. Used as a pair for Stereo purposes they sound incredible. I'll personally be returning mine until this is addressed.

I'm sure it works great, but I could not use without WiFi. So I returned it and decided to go back to Bose

GOOD FOR MUSIC BUT WAY TOO MUCH BASS FOR TV SHOWS WITH TOO MUCH BACKROUND NOISE.

I purchased an Open Box Sonos Era 300 from Best Buy. Best Buy claimed that this unit was in excellent condition and met the manufacturing specifications. It does not. It is apparent why the unit was originally returned and became an Open Box unit. The unit is defective with sound that is grossly distorted to the point where it is painful to listen to it. I was not able to link it and listen to it until the 15 day return window had passed so I can not return. I am a long time customer of Best Buy and trusted Best Buy. Not anymore. Anyone listening to this unit for a few seconds can't help but notice the distortion.

The package and the Era 300 came damage, I took a long time to setup. Unfortunately I have to return it, did not like how it sound.

Could not get this speaker to sync with our Sonas soundbar or our Wifi. Spent about 75 minutes on the phone with Sonas customer service. They finally said it was probably the era of our Wifi. As a result, we returned the speaker to Best Buy. Kudos to Best Buy's return policy and procedure. Very easy.

I hate this speaker unable to control volume when using bluetooth which is why I purchased it to begin with. I would not recommend spending the money the company has like a governor set up to use at 15% max as to not damage the product this is of little use to me.

The Sonos Era 300 is a premium speaker that delivers premium sound. No matter what is written in these reviews, words will not do the Era 300 justice. Out of the box, the unit is significantly different from the atypical portable Bluetooth speaker, a wall-mount unit, or even a stand alone sound bar. The design reminds me of a wave. This wave design houses four tweeters and two midrange speakers. These speakers are ergonomically placed within the housing in a manner that amplifies the Era’s ability to bathe the entire space in sound. Quick comment about the box itself. The package usually is just a means of protecting and transporting the goods within and then customarily discarded. I would believe most will keep and repurpose this container. The box is substantially strong and even has a neat locking system. All or most of the materials used in the fabrication of the product box as well as the Sonos Era 300, are made from sustainable materials. When ordering, I really thought this speaker was smaller and more like a portable Bluetooth speaker. Upon receiving it, I realized that the Era 300 is like a prized piece of art that should be proudly displayed in your home or office away from harm. The Era 300 is actually heavy and a little bit bigger and broader than an average toaster. When setting up, you need to download the app to connect to Wi-Fi. Sonos did include Bluetooth connectivity, but the Wi-fi connection will deliver the strongest resource for clarity and sound quality. There is an ability to connect via a line dongle with an additional purchase of that dongle that I probably will not be doing myself since there is no need with my connected devices. Even though this is a standalone device, there are means to add it to a group. However, the pairable partners are limited to other Sonos devices. Once more, I cannot stress enough that this device alone is enough for most spaces. The acoustic output is impressive. We have a modest sized home, and this speaker will rattle the walls in the neighbor’s house. Part of the setup is the cool Trueplay feature, where the device will literally tweak its equalizer outputs to provide the most optimal sound for the area it is in. The touch controls are quite friendly, providing a pleasing haptic sound response. The coolest part by far, though, is Sonos’ commitment to our privacy with the ability to turn off the listening aspect of the unit. Again, I cannot write enough nice things about the Sonos Era 300 and highly recommend this unit. This device will immerse your listening environment in crystal clear audio output.

Sounds good but I would buy another play 5 instead. The base and overall loudness is noticeable less.

I will start by saying this is my first Sonos product. I was very excited to give it a try because I have heard great things about their speakers including the build and sound quality. Right out of the box I was impressed at how solid this feels. It is a beefy and heavy speaker that does not feel cheap at all. I love the touch buttons on top for adjusting the volume as well as play/pause and skipping tracks. They also clearly spent a lot of time designing the packaging to give that premium user experience. Hooking it up was very easy. I just plugged it in, downloaded the app, and it got connected and updated and I was ready to go! I will start with the sound quality of the speaker. This is by far the best speaker of this size I have ever heard. Everything you have probably heard or read about the Sonos speakers is true. They sound absolutely amazing! They have a good full-range sound with amazing bass. They have simple bass and treble controls, and they also feature spatial audio and a loudness setting. There is not only the main speaker facing forward, but there is also an array of speakers around the top and sides that is supposed to fill the room with audio. I found there to be not much of a difference between a regular song and its spatial audio counterpart. So that’s a little gimmicky to me. But I know it's fairly a new thing, so that may develop over time and become better. If you research spatial audio, you'll find that it's kind of all over the place right now. Some stuff sounds amazing, and others do not. The speaker gets fairly loud. It has settings for 1-100. I found once you get in the 50-60 range the audio starts breaking up and doesn’t sound very good. But even at 50 its still pretty loud. It won’t blow your eardrums out, but it can fill a small room with music. Now I will get to the reason this speaker is not so great for me in its current state, and that has everything to do with the companion app and nothing to do with the speaker. I have an android phone and I have an enormous library of FLAC files that I have ripped in the highest quality possible from CD’s and vinyl. I am talking tens of thousands of songs in various genres and decades. I start by using use the Sonos app. I open up this massive library of songs I have in the app and look for an artist I want to play. For some reason the list of artists is not in alphabetical order and there is no way to put them in alphabetical order (that I can find). Imagine trying to find an artist in a list of hundreds that aren’t alphabetized! A quick google search shows me that this is an issue that has been brought up over a year ago and still hasn’t been fixed by Sonos. That worried me that support for these might not be the greatest and Sonos might not listen to what its customers want. The Sonos app also doesn’t display album art very well. Maybe 1 in 100 albums actually shows album art. Any other app I have ever used to play music from that library shows the album art without any problems. I used the same method to rip pretty much everything in my library. So why does it show for a select few and not everything? Using Apple Music also has similar frustrations. You can't just use the Apple Music app on your phone (unless you use it as a Bluetooth speaker), you have to link your account to the Sonos app and then it opens Apple Music inside the Sonos app. It looks horrible, there isn’t album art for most things and you don’t get the same results in search as you do in the regular Apple Music app. For example, I searched for Spatial Audio in the playlist section on the Sonos app it shows me 2 results in Apple Music. If I do that same search in Apple Music on my computer, I get 61 different playlists to choose from. So then I went to just plug my phone directly into the speaker so I could use whatever app I wanted to on my phone. I looked on the back of the speaker and there is a USBC port to plug your phone into. I looked in the manual and it said Era 300 features a USB-C port on the back which can be used with the Sonos Line-In Adapter or the Sonos Combo Adapter. Both adapters allow you to connect a 3.5mm audio cable to your Era 300 for audio Line-In. Ok, I went back to my box to grab that adapter to plug my phone in. Nope, nothing in the box. Seriously…a $500 speaker and you cant include a USBC adapter!! I know what you are saying, why don’t you just use it as a Bluetooth speaker. Yes, you are able to do that and just play over Bluetooth. The problem is that if you get a notification it comes through the speaker. If you watch a video or something on your phone it stops the music and plays through your speaker. All I want to do is have uninterrupted music playing in the background and not get my phone and email notifications playing through the speaker. So, for me, its an amazing sounding speaker that is completely held back by its software and lack of accessories in the box. If Sonos put as much into the development of their app as they do their speaker design and sound, it would be an amazing product!

Do not buy until they fix their app. I don’t know what they are doing but it sucks right now

It was fine, average, did the job, returned just *shrug*

According to diagnostics from Sonos.2 speakers failed including the replacements. Sound is just ok

Very complicated and I actually returned for refund. The unit was supposed to be Bluetooth ready, but you have to be in an established Wifi network to use it. You cannot just stream music to the speaker. Disappointing. I spent almost an hour with customer service trying to get it to work with no results.

Zero ratings. I have been a loyal Sonos customer for over 20 years. Their new products are horrible. The new APP is a disaster as the speakers constantly disappear and drop music. Buy it if you like to factory reset all your speakers every time you want to use them. Their executives keep getting fired or quitting. No relief in sight.

Not very impressive. Doesn’t add much to home theater set up

I don’t think the sound reflects the price of the product.

Could not get any sense of surround sound with these. If you use the volume slider on the top of the speaker it turns the sound up for the whole system, thus drowning out the surrounds. Maybe these don't work well in a large, open-concept room. Swapped the Sonos system for Sony and I'm much happier.

Didn’t love the sound. Didn’t think the spatial aspect sounded all that impressive. I have Klipsch Fivers and also Yamaha HS7, those are far superior. Obviously a single speaker is not like 2 studio monitors though costs are comparable.

intermittent audio when playing any content from my tv