Customer Ratings & Reviews
- Model:
- E30G1US1BLK
- SKU:
- 11747702
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Excellent customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. I'm the journey with sonos family.
I would recommend this to a friendAmazing speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full sound for our room! Would highly recommend!!!
I would recommend this to a friendSonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds amazing but this dont match w the bar valume we gatta literally use the sonos app to raise the valume so it can match the bar and not be miss matched and sound quality
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, we are very happy with this purchase!
I would recommend this to a friendSonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great team to help me find this product!
I would recommend this to a friendSpeaker 300
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this speaker. Make sure you download the app.
I would recommend this to a friendSonos system is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the geek squad and the product it amazing
I would recommend this to a friendNice product except for connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product overall, except that my phone often fails to connect to the speaker in the same WiFi. I have to reset it every time this happens.
I would recommend this to a friendSonos 300 speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive looking speaker. Easy to hook up. Like wireless part.S
I would recommend this to a friendSonos 300
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 2 of these speakers two weeks apart. The first was a cinch to set up, the second is nothing short of a nightmare. No matter how many times I reset to factory settings it will not register. When I call customer support the wait time is at least 60 minutes.
No, I would not recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good but not able connect arc and era 300 at a time
I would recommend this to a friendCompletely disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty excited to get my wife some Sonos speakers for Christmas thinking it would be much better than the cheap Bluetooth speakers she has been using (at least they sound great on display), and with WiFi capability could add extra speakers to the system for other parts of the house later. Unboxing is basically where the excitement ended. I bought her an Era 300 and a Move 2, started with setting up the Era 300. Won’t connect, won’t update, find something that says to use an Ethernet cable to update…. but then found out you need to buy an adapter from Sonos since there is no Ethernet port. Switch to setting up the Move 2, which appeared to connect and update without an issue. Back to setting up the Era 300…more won’t update messages. Reboot the speaker several times…nothing. Factory reset the speaker several times (which means each reset you have to try reconnecting)…nothing. Reboot the WiFi AND the speakers several times…nothing! At some point both speakers magically showed up and was able to play some music. Next time opening the app, again nothing….neither speaker is connected. They seem to just vanish into thin air as if they were never connected in the first place. This is a very frustrating ordeal and not worth the hassle of spending valuable time on the phone for probably an hour, with someone I can’t understand what they’re saying, to end up in the same place I am now…speakers that just won’t connect or stay connected. That being said, everything…and I really mean everything else connected to our WiFi works flawlessly. Even our backup generator which only gets a 24% WiFi signal is connected and sends me messages when it exercises, when the exercise cycle is complete, and that it is ready to run. The generator accomplishes this at 24% signal through walls and probably 30-40 ft from the modem, the speakers are 12 and 15 ft away. Too much hassle….returning these headaches to Best Buy when I am off this weekend!!!
No, I would not recommend this to a friendA NEW ERA IN SOUND ERA 300
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Wireless Speakers you can get for Dolby Atmos surrounds.
I would recommend this to a friendAmazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking awesome speakers. Great UI. Can’t go wrong
I would recommend this to a friendSonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best speaker that I have bought is called Sonos
I would recommend this to a friendPhenomenal sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos speakers just seem to get better and better.
I would recommend this to a friendERA Speakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speakers, packaging was good, delivery was on time
I would recommend this to a friendSonos is going downhill….
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great sounding speakers, however the application is very buggy and doesn’t work consistently. This is freaking frustrated when you have expensive speakers that you can even change the EQ or other settings. The UI is really bad unfortunately. Support is really bad as well. What has happened to Sonos?
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for taking the time to share your feedback. We are glad to hear that you’re enjoying the sound quality of the Era 300, but we are truly sorry to hear about the issues you’ve encountered with the app. Having unreliable software, especially when it prevents you from adjusting key settings like EQ, is understandably frustrating—especially with premium speakers.
We recognize how important it is for the app to function seamlessly with our products, and
we apologize that your experience hasn’t reflected this. We also hear your concerns about the user interface and the support you received, and we want to assure you that your feedback is being taken seriously.
Our goal is to provide a smooth, frustration-free experience from hardware to software, and we are sorry we’ve let you down in this instance. We’re committed to improving both our app and customer service, and your insights are invaluable as we work on these areas.
If there’s anything more we can do to assist you or improve your experience, please don’t hesitate to reach out at support.sonos.com. We’re here to help and want to make sure you get the best from your Era 300.
Connectivity issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my speaker when paired to my record player but when I pair it to my phone I have to unplug my speaker and move it close to our network tower in home or else my music cuts in and out while listening. If it wasn’t for this I’d give it 5 stars. Just think an almost 500 hundred dollar speaker shouldn’t do that.
No, I would not recommend this to a friendNot quite sure yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Syncing fine to my Sonos library. Having trouble getting it to calibrate the room for audio. Jury still out.
I would recommend this to a friend