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$449.00
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Comp. Value: $479.00

Customer reviews

Rating 4.8 out of 5 stars with 1442 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,442 reviews
  • Rated 1 out of 5 stars

    Do NOT purchase-scummy company

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company has removed so much functionality when they rushed out an update to the app, and now are avoiding ALL means of contact. I just bought this 4 months ago and mine is a $450 brick. Worhtless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos app really bad. Products keep vanishing.. This is 3rd time now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product won’t connect to the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a few different speakers and was unable to connect them to the Sonos App. No customer support, at all. Zero stars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got something used or reburbished instead of new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for a new speaker. Best Buy mailed me someone’s Xmas return. Returned this and shopping elsewhere. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby atmos for the win!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds amazing. I added a pair of these to my Sonos set up. From 2 Era 100 to These and there was a noticeable difference in the 2 I really enjoy movies with the family and get the most out of my Sonos system by using Dolby Atmos. Setup- Arc Ultra, Sub 4, and 2 Era 300s

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please do better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to a open WiFi signal. Rebooted,tried again and still nothing. So I switched to Bluetooth and it was down right horrendous. Sounded crappy, couldn’t fill a decent size room. Very underwhelming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound keep going off while watching television. Thinking of returning the whole system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sound bar very difficult to get it to work properly, Complete waste of time and Money

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your honest feedback. We are truly sorry to hear that setting up the Era 300 has been such a frustrating experience. While the Era 300 is designed to integrate seamlessly, we understand that setup issues can make it challenging to fully enjoy its capabilities.

      If you’re open to trying a few troubleshooting steps, here are some recommendations that might help:

      Ensure Consistent WiFi Connection: Make sure your speaker and app are connected to the same network and that the network is stable. Sometimes, using a 5GHz network instead of a 2.4GHz can improve stability.

      Check for Firmware Updates: Occasionally, device compatibility and connection are affected if firmware isn’t up-to-date, so please ensure both your speaker and app are using the latest versions.

      Reboot and Reconnect: As a last step, a full reboot of both the speaker and your mobile device, followed by reconnecting in the app, can sometimes clear up lingering issues.

      If the issue persists, our support team would be glad to assist further. We genuinely want you to enjoy your Era 300 without hassle, so please let us know how we can support you best. Feel free to reach out at support.sonos.com john.milton

  • Rated 1 out of 5 stars

    Fix the bugs!! Not connecting to Sonos app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection and it kept on disappearing on the Sonos app. Tried to reset and it eventually stopped to show up on the Sonos app completely. If you already have Arc and Sonos ones, you can skip this one

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    An Impressive Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right from the box this speaker was nothing but fun. It was packaged in a very cool, eco friendly box. All I needed to do was choose a location and plug it in, then download the Sonos app. The setup was a little tricky because I had to create a new Sonos account and then log into my other apps to give them permission to play on the speaker, but once I finished that I have had no issues whatsoever. Another cool part of the setup was having the speaker auto tune, where it sent sounds out from the speaker and then analyzed the feedback so that it could tune the speaker for the best sound to fit the room. Once setup, the speaker has been a blast. And it quite literally can blast music the way I like it - with lots of bass and lots of treble. The sound is crisp, clear, deep and loud. So loud that I have not been able to reach max volume. And even at high volumes the sound quality is really good. As far as the spatial sound goes, I think it works well. All corners of the room have great sound but I am not sure what spatial sound is supposed to be like (except in movies), so I am unsure how to rate this. I was able to setup Amazon Alexa and Amazon Music directly to the speaker. I can use either a Sonos prompt or the Alexa prompt to operate the speaker. It can somehow here my commands even when the volume is really loud, or when I speak very softly, so I am also very pleased with that performance. Overall, I am very pleased with the quality, sound and style of this speaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality lacking mid bass ,too much high not wellrounded needs front firing woofer not tweeters same for upfiring speaker. Only bought because fake reviews.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good Luck after the Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was defective. Best Buy notified and problem not resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SONOS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR QUALITY NEVER BUY IT AGAIN NO SERVICE EITHER .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are excellent. I'm using a pair as rear speakers for the Sonos Arc and Dolby Atmos is very realistic, far better than my previous speakers. I was so impressed I purchased a stand-alone Era 300 just for music for a CD player and turntable and it is just as good with music as movies. I was also impressed with how easy it was to set-up, taking only about 5 min. I'm very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos the best speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers hands down the best brand, after being a bose person i made the switch to sonos and i will not return to bose. You can definitely hear the difference and hear the powerful sound coing out from these speakes. These are a work of art of sound and bass. I would highly recommended to anyone trying to update their sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear voice Loud its just perfect for my tv and music playlist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speakers Great sound and ease of use great style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Eras 300s will not disappoint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers will blow your mind away. Mine are paired with my Sonos Arc and Era 300s as surround speakers. I also have a Gen 3 subwoofer, and, my God, Dolby Atmos is alive. Highly recommended; I was a non-believer, but now I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Era 300

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dolby Atoms speaker!! Especially when you pair 2 with Soundbar and subs!! No regrets here. Thank you Sonos for a great products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, amazing sound. Easy connectivity, to others in the house. Fast shipping and great deal!

    I would recommend this to a friend