Customer Ratings & Reviews
- Model:
- E30G1US1BLK
- SKU:
- 6535189
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Era 300 Smart Speaker's sound quality, ease of use, and strong bass. Many appreciate its Dolby Atmos capability and overall design. However, some find the price a bit high, and a few have noted that the app could use improvement.
This summary was generated by AI based on customer reviews.
Weakest link to home theater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressive. Doesn’t add much to home theater set up
I would recommend this to a friendOver rated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think the sound reflects the price of the product.
No, I would not recommend this to a friendMeh … Fives or Yamaha monitors sound better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t love the sound. Didn’t think the spatial aspect sounded all that impressive. I have Klipsch Fivers and also Yamaha HS7, those are far superior. Obviously a single speaker is not like 2 studio monitors though costs are comparable.
No, I would not recommend this to a friendaudio stops at era 300 when i play from my lg nano
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.intermittent audio when playing any content from my tv
No, I would not recommend this to a friendDisappointing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. Mated with Arc soundbar and sub gen 2. Surround speakers are so low you really don't hear them. Not worth $900 plus. Returned. The Arc and Gen 2 sub sound just dandy together.
No, I would not recommend this to a friendUnderwelming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this speaker for my wife’s exercise room. At first it was ok but after about a week she decided she liked her bose sound bar with external base speaker much better. We returned the sonos.
No, I would not recommend this to a friendTerrible customer service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers got lost in the mail . I went to my local Best Buy a week after they were suppose to be here , in Lubbock Texas and spoke to a manger named Julia about the package not arriving . She told me that’s not there problem 3 times and I basically I was loosing a $1000.00 bucks .
No, I would not recommend this to a friendBad Amp Issue - Beware
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had bad amp on arrival. Started sending horrific static pops to entire Sonos arc system. Contacted Sonos who said this was a known issue. I returned both and kept my Sonos ones as rear surround. Too expensive for a product to have wide spread defects like this.
No, I would not recommend this to a friendDisappointed Sonos Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can’t get the surround sound to come on and stay on. I am disappointed with how difficult this setup process is!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there,
I completely understand your frustration with getting the surround sound working on your Era 300s. Setting up surround sound can sometimes be tricky, but I'm determined to help you get it working perfectly!
Troubleshooting Steps:
Check Surround Settings:
Open the Sonos app and go to Settings -> System -> [Your Room Name] -> Surround Audio.
Ensure "Surrounds" is enabled.
Double-check that your Era 300s are correctly identified under the "Surrounds" section.
Source Material:
Make sure you're playing content that supports surround sound (e.g., Dolby Digital 5.1 or Dolby Atmos from a streaming service or Blu-ray player).
Network Connection:
In the Sonos app, go to Settings -> System -> About My System. Find the 'Network Matrix'. Look for the 'WM:' numbers next to your soundbar and Era 300s. Lower numbers (like 0 or 1) are ideal, while higher numbers might indicate interference which could affect surround sound quality.
Speaker Placement and Room Acoustics:
Try repositioning your Era 300s further away from walls and reflective surfaces if they're too close.
I hope this helps!
(Please note: When setting Era 300s up for surround, the front firing speakers will no longer play unless disconnected from the surround setup.)
Do NOT purchase-scummy company
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company has removed so much functionality when they rushed out an update to the app, and now are avoiding ALL means of contact. I just bought this 4 months ago and mine is a $450 brick. Worhtless.
No, I would not recommend this to a friendSonos sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos app really bad. Products keep vanishing.. This is 3rd time now.
I would recommend this to a friendProduct won’t connect to the app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried a few different speakers and was unable to connect them to the Sonos App. No customer support, at all. Zero stars
No, I would not recommend this to a friendGot something used or reburbished instead of new!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for a new speaker. Best Buy mailed me someone’s Xmas return. Returned this and shopping elsewhere. Buyer beware.
No, I would not recommend this to a friendExtremely Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound keep going off while watching television. Thinking of returning the whole system.
No, I would not recommend this to a friendPlease do better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect to a open WiFi signal. Rebooted,tried again and still nothing. So I switched to Bluetooth and it was down right horrendous. Sounded crappy, couldn’t fill a decent size room. Very underwhelming
No, I would not recommend this to a friendDon't Buy this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sound bar very difficult to get it to work properly, Complete waste of time and Money
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your honest feedback. We are truly sorry to hear that setting up the Era 300 has been such a frustrating experience. While the Era 300 is designed to integrate seamlessly, we understand that setup issues can make it challenging to fully enjoy its capabilities.
If you’re open to trying a few troubleshooting steps, here are some recommendations that might help:
Ensure Consistent WiFi Connection: Make sure your speaker and app are connected to the same network and that the network is stable. Sometimes, using a 5GHz network instead of a 2.4GHz can improve stability.
Check for Firmware Updates: Occasionally, device compatibility and connection are affected if firmware isn’t up-to-date, so please ensure both your speaker and app are using the latest versions.
Reboot and Reconnect: As a last step, a full reboot of both the speaker and your mobile device, followed by reconnecting in the app, can sometimes clear up lingering issues.
If the issue persists, our support team would be glad to assist further. We genuinely want you to enjoy your Era 300 without hassle, so please let us know how we can support you best. Feel free to reach out at support.sonos.com
Fix the bugs!! Not connecting to Sonos app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connection and it kept on disappearing on the Sonos app. Tried to reset and it eventually stopped to show up on the Sonos app completely. If you already have Arc and Sonos ones, you can skip this one
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
An Impressive Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right from the box this speaker was nothing but fun. It was packaged in a very cool, eco friendly box. All I needed to do was choose a location and plug it in, then download the Sonos app. The setup was a little tricky because I had to create a new Sonos account and then log into my other apps to give them permission to play on the speaker, but once I finished that I have had no issues whatsoever. Another cool part of the setup was having the speaker auto tune, where it sent sounds out from the speaker and then analyzed the feedback so that it could tune the speaker for the best sound to fit the room. Once setup, the speaker has been a blast. And it quite literally can blast music the way I like it - with lots of bass and lots of treble. The sound is crisp, clear, deep and loud. So loud that I have not been able to reach max volume. And even at high volumes the sound quality is really good. As far as the spatial sound goes, I think it works well. All corners of the room have great sound but I am not sure what spatial sound is supposed to be like (except in movies), so I am unsure how to rate this. I was able to setup Amazon Alexa and Amazon Music directly to the speaker. I can use either a Sonos prompt or the Alexa prompt to operate the speaker. It can somehow here my commands even when the volume is really loud, or when I speak very softly, so I am also very pleased with that performance. Overall, I am very pleased with the quality, sound and style of this speaker.
I would recommend this to a friend Fake sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality lacking mid bass ,too much high not wellrounded needs front firing woofer not tweeters same for upfiring speaker. Only bought because fake reviews.
No, I would not recommend this to a friendGood Luck after the Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device was defective. Best Buy notified and problem not resolved.
No, I would not recommend this to a friend