Customer Ratings & Reviews
- Model:
- E30G1US1BLK
- SKU:
- 6535189
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Era 300 Smart Speaker's incredible sound quality, ease of use, and solid bass. Many appreciate its Dolby Atmos capability, easy setup, and appealing design. However, some customers find the price a bit high, and a few have noted that the app could use some improvement.
This summary was generated by AI based on customer reviews.
Will be useless in a few years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please reconsider owning Sonos speakers. After a few years (as has happened to me) your speakers will become an absolute nightmare connecting to your router. When router technology improves, they won't connect, and you may like me, spend 3+ hours trying and still failing to connect a 6yr old Sonos speaker. Good luck simply expecting your speaker to connect to your wifi and play music. What I'm learning from Sonos tech support, is a ridiculously tedious need to split router signals, plug in an ethernet cable, factory reset the speaker, contact tech support for the newer router. Seems like they have finally found a way to force you to update your speakers. 4hrs layer i still only occasionally get music from an ethernet wired Sonos speaker because ofb technical difficulties that never existed until recently.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We are truly sorry to hear about the frustration you've experienced with your Sonos speakers, especially after years of use. It’s understandable that dealing with connection issues, especially with newer router technology, can be a tedious and disappointing process. We always aim to keep our products working seamlessly with the latest technology, and we recognize this hasn’t been your experience.
We would like to help find a solution for you. There are some steps that may help improve connectivity, such as adjusting your router settings or using a wired connection temporarily while troubleshooting the issue. Additionally, splitting the 2.4GHz and 5GHz bands on your router can sometimes stabilize the connection. We know you’ve been through a lot already, but we encourage you to reach out to our tech support again to see if further adjustments can help. We truly value your long-term loyalty and want to ensure you continue enjoying your Sonos products. Feel free to reach out to us at support.sonos.com.
DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! My company, which supports IT, computer systems, etc. was hired to install this for a home user client of mine. Was an absolute night mare! after over 90 minutes if setup time and updates, the system would work if it wanted to. Very unreliable, painful setup. Not a dependable unit. After calling Sonos tech support, we reset units and reinstalled and then was a new problem. We boxed it up to return to bestbuy as this is the worst system my company and I have ever touched!
No, I would not recommend this to a friendWay more hassle than you ever imagine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to work flawlessly but then at some point its just become a complete nightmare. I have 6 differnt sonos products and feel completly ripped off consideing the amount of money ive spent.
No, I would not recommend this to a friendBuyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible at staying connected. Everything was great for the first five minutes when it was connected. Then the app started slowing down and becoming unresponsive. Going back to using a UE Boom 3 since it is actually a dependable product. Don’t think I’ll be trying Sonos again.
No, I would not recommend this to a friend