Customer Ratings & Reviews
- Model:
- MOVE2US1
- SKU:
- 6557774
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Move 2 Portable Durable Smart Speaker, particularly its sound quality, portability, and battery life. Many appreciate the connectivity and supreme bass it offers. While some find the speaker a bit large and heavy, and acknowledge it's not the cheapest option, the positive aspects of the speaker seem to outweigh these concerns for most users.
This summary was generated by AI based on customer reviews.
NICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got i loved it so much and the dank noise is for the ears and you can ask me anything you would like and I will answer. Thank you!
I would recommend this to a friend- Pros mentioned:Sound quality
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds really good but the interface doesn't work well. It is really difficult to wor with the app. It is simply a mess
No, I would not recommend this to a friend Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with great ability. I use this daily and love it.
I would recommend this to a friendvery happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, amazing service. always happy when u purchase something in the store
I would recommend this to a friendGreat when it works, doesn't work most of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've got a house full of Sonos speakers. The Move 2 is awful. I can only connect to it maybe 25% of the time, most of the time it just won't play. There's no easy way to see the battery percentage. If it connects, the sound is great, but most of the time it's just a $500 brick.
No, I would not recommend this to a friendGreat Sonos Move 2!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another excellent top of the line speaker from Sonos! Highly recommended!
I would recommend this to a friendGreat design, not so great internals
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love bluetooth speakers, and have many at home. Comparing this to the JBL boombox wifi 3, this is lackluster in base, and is probably around 75% as loud. I think it looks better in design, but still needs a redesign for the internals.
I would recommend this to a friendGreat Speaker ****
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best speaker I have ever had. I would recommend to anyone.
I would recommend this to a friendSuperior quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker and very easy to pair. App very user friendly. Makes troubleshooting a breeze.
I would recommend this to a friendGreat addition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my Sonos system. Seamlessly pairs and enhances audio range
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound quality, BAD lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the speaker I had purchased continued to lag very badly. I called customer service to try every possible way to fix the lag, but no matter what I did the lag would remain. I had to return this speaker because I could not justify spending this much money on a speaker that lags anytime I play music. The quality of the sound was amazing though. Maybe I got a defective one, but overall was disappointed I had to return it.
No, I would not recommend this to a friend JustOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good portable speaker... the only real down side, is it only performs well in small/indoor areas (like a office)
I would recommend this to a friendMove to Move 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy all the new upgrades and sonos is a great product and sound system
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent frequency response across the entire spectrum!
I would recommend this to a friendSonos move
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I imagined. The sound clarity….. chefs kiss
I would recommend this to a friendSpeker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker it’s fantastic, very good product, i recommended
I would recommend this to a friendVery happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love the speaker it is just what we were looking for
I would recommend this to a friendCustomer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great geek squad and reps are always on point
I would recommend this to a friendSonos is expensive but awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sonos for the multiroom audio possibilities. The app is good, but not great. Can be a little buggy at times.
I would recommend this to a friend- Pros mentioned:Connectivity
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Finally tried the Sonos brand after years of using BOSE loved the easy connection to Bluetooth and Apple play BUT after 1 month in half it stop working.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It’s frustrating when a product stops working, especially after such a short period. Here’s what you can do to address the issue with your Sonos Move 2:
1. Perform a Reset:
Soft Reset: Hold down the power button for about 5 seconds until the device powers off, then turn it back on.
Factory Reset: If a soft reset doesn’t work, try a factory reset. Hold down the power button for about 15 seconds until you see a flashing red light, then release the button. Keep in mind that this will erase any settings on the device.
2. Check for Firmware Updates:
Open the Sonos app and check if there’s a firmware update available for your Move 2. Sometimes issues arise from outdated software, and an update could resolve them.
3. Try Different Power Sources:
Ensure that the speaker is properly charged or try plugging it into a different power outlet. Sometimes, power issues could be related to the charging cable or adapter.
4. Contact Sonos Support:
If the above steps don’t work, contact Sonos customer support @ support.sonos.com for further assistance. Since your Move 2 is still relatively new, it should be covered under warranty. They may offer to repair or replace the device.
5. Document Your Issue:
Keep a record of all the steps you’ve taken, as well as any communication with Sonos support. This documentation can be helpful if you need to escalate the issue or if you’re offered a replacement or refund.
Hopefully, these steps help you get your Sonos Move 2 back up and running or secure a replacement if needed.