Customer Ratings & Reviews
- Model:
- MOVE1US1BLK
- SKU:
- 6361922
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Move Smart Portable Wi-Fi and Bluetooth Speaker's superb sound quality, particularly its amazing bass and impressive volume. Its portability and long battery life are also frequently praised, making it a convenient and versatile option. However, some customers find the speaker's weight and size to be drawbacks, and a few mention that the price point may be relatively high. The speaker's ease of setup is also a positive aspect noted by some users.
This summary was generated by AI based on customer reviews.
Mehhhh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got it for my daughter she loves it. However, I don't trust Alexa
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great speaker & Addition to Sonos ecosystem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker! Great addition to the Sonos ecosystem amazing sound just like everything else they make . It's supposed to be water resistant but now I’m realizing it’s not, The USBC port is messed up from getting wet
I would recommend this to a friend Really good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Preforms as advertised. Worth the price above the One and far better than the other Bluetooth mobile speaker option.
I would recommend this to a friendGreat Sound, Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, so glad I purchased the product, and it was available for immediate pickup
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome speaker, horrible Sonos app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mind-blowing sound and highly recommended if you just want a phenomenal bluetooth speaker. The build quality is top notch. I love the charging base and easy-grab handle in the back of the unit. The touch controls on top also work perfectly. However, the Sonos app is a horrible experience. I have owned a Play Bar for 2.5 years now and loved it for the first couple of years - very easy to control with the app when I want to play music, and sounds great as a TV bar. But recently the Sonos app has gone downhill to the point where it is unusable for me (and many others) more often than not. Troubleshooting is convoluted and time-consuming. Just check out reviews for the Sonos app in the app stores and you'll see what I'm talking about. Do not buy this speaker if you plan to use it over WiFi with the Sonos app. Buy it if you want an epic Bluetooth speaker.
No, I would not recommend this to a friend Garbage Software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos software is terrible. They push updates frequently and hold your system hostage until you update. Unfortunately, when you try to push the update through, 99% of the time it errors out and you’re stuck. Terrible experience given how expensive these are.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Sorry to hear about your update experience with your Sonos Move. Please go to sonos.com/support and contact our Customer Experience team through social media, e-mail or by phone to have them run a remote diagnostic on your system to determine why your updates are failing. This could be a network strength issue but regardless of the cause the team will help determine how to make your experience much better!
Great Speakers !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Speakers!!! until they take their update support away … I bought 10 Sonas speakers between 2010-2014 … All were working fine until this month when they decided that they didn't need to support their older speakers with updates … Now I have 10 useless speakers … How do you think that feels after you spend a lot of money on these things … I won't be buying Sonos speakers again ...
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for the feedback! The good news here is that your speakers will continue to work just as they do right now for the forseeable future. While these older products will not receive NEW features and functionality they will retain their core functionality and receive security updates and bug fixes going forward. Even this new Sonos Move will be able to utilize the same app as your current system and group with these older players. You can find more information at sonos.com/support by searching for "S1".
If you are having problems with your current speakers right now please contact our Customer Experience team as there have not been any changes to impact their functionality.
Would not work for us :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tried for 3 days with SONOS to get it connected. Hired an AV tech and everything on our end was fine, SONOS said so, but they could not help us and we had to drive the 45 min back to the store to return all the SONOS items
No, I would not recommend this to a friendDO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy SONOS speakers. I had a terrible experience with their and the products will not pair. They would not allow me to return products after a 45 day window, even though the product was defective. Do not buy!!!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for your review. We'd encourage you to reach out to us. At Sonos.com/support you can reach out however you prefer. We offer a one year warranty on our products so if it is somehow defective, we'll take care of you directly. Thank you!