Customer Ratings & Reviews
- Model:
- ONESLUS1BLK
- SKU:
- 6361926
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the One SL Wireless Smart Speaker's exceptional sound quality, ease of use, and relatively small size, frequently praising its seamless setup and strong bass response. While some find the price point to be high, many appreciate the lack of a microphone for privacy reasons. The speaker's compatibility with other devices and its sleek design are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Bluetooth speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this as it wouldn't hook up to my system
I would recommend this to a friendGreat price but not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad speaker don’t waste your money wouldn’t connect
No, I would not recommend this to a friendSonos has become unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly have reconnect to it via AirPlay when playing music. It’s embarrassing when hosting family and friends to buy such an expensive speaker that doesn’t work reliably.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for your feedback and sorry about your experience with Airplay 2 and Sonos. In general, if Airplay is losing connection there is something in the WiFi signal that is getting lost. A couple things to check would be the speed of your network and what else is connected while you are having the trouble. Additionally, if your Sonos One SL is far from the router or has other WiFi products near it there could be interference that is causing the signal to drop. You can also reach out to support through email, social media, or by phone (all information at sonos.com/support) to see if they can help you with the signal strength or anything else that is going wrong with your speaker. Thanks again for the feedback and being a Sonos owner!
sonos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small but good speaker also not portable. i would have kept it i could move it with out having to unplug and reconnect
No, I would not recommend this to a friendNot compatible with new technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchased and spent hours trying to install it, I realized that Sonos 1 is not compatible with 5G. Exchanged for a Bose speaker that worked amazingly well!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you very much for taking your time to review our products! It's greatly appreciated. We assume by not working on 5g, you're referring to the 5Ghz frequency on a router? We do use 5ghz, but only in home theater bonded applications (ie the rears that are bonded with a Sonos home theater product) The reason for this is that although 5ghz is great at reducing the interference from the 2.4ghz frequency, it lacks the range needed for a whole home solution. 2.4ghz gives us the range to comfortably fill your whole home with incredible sound and with the ability to select the channel your Sonos runs on via SonosNet, there really isn't a need to run all of our products on 5ghz. We hope you found this insightful and we're glad you're enjoying your Bose speaker!
Awful experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had such a difficult time getting these units to stay connect. Spent may hours on the phone with Sonos support as Best Buy refused to exchange my defective unit.
No, I would not recommend this to a friendNot installed as of yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it installed this as of yet. Should be installed by the middle of March for a remodel.
I would recommend this to a friendpoor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work the way we were told it would, very disappointed
No, I would not recommend this to a friendfine, but a cheaper option is a better value.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine. The Symfonisk (search for it) is the same thing so far as I can tell. but it's a lot cheaper and more stylish.
No, I would not recommend this to a friendDidn’t connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly I return it it never connected
No, I would not recommend this to a friendGreat Speaker but not a PA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as an extended speaker only. I needed it to act as a PA which it did not.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Speaker Bad Service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker for a great price! Although we ordered two And only received one. The speaker is great but the service at my best was simply horrible they wouldn’t help be when I asked questions about when the 2nd speaker would arrive and were rude to me in store. So I canceled my 2nd speaker and got a refund
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you very much for taking the time to wright the review. We hope that you will consider changing your review based on your experience with our product, and not the store as this is a product review. Either way, thank you very much for taking the time out of your day to write a review.
- Pros mentioned:Sound quality
Sonos speaker, unfit in combination with soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning: If you purchase a Sonos 'sound bar' along with this speaker, between the two you will experience an 'echo'-like delay. It was so bad I had to return this speaker for a refund. The sound bar itself provides decent, not fantastic, sound.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for your review. Sounds like there may have either been some set up misconfiguration, or a network issue. We are always willing to help with these things. Our support team is standing by at sonos.com/support
Music opitions less
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt have bluetooth or auxiliary port. Requires extra payment for playing songs
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .The Sonos One SL does require a WiFi connection to play music but there are dozens of free music streaming services that are supported by the Sonos app. Sonos Radio is included with your purchase as well as services like Pandora and Spotify that have free options for music playback. If you are looking to play music off of your iOS device the Sonos One SL supports Airplay 2 as well!
Bought Refurbished and got burned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product connection with Sonos play and HomeKit issues. Unable to return.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Sorry to hear about your experience with your One SL. If you are unable to return the product please contact Sonos support (at sonos.com/support there are several ways to reach us) and see if we can resolve your HomeKit issues.
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This won’t connect to any device to play music. Needs to go back
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Sonos speakers require the Sonos app to playback music over your WiFi network. They don't connect directly to the controller as the computer inside of the speaker manages playing your streaming content. Download the Sonos app and follow the set up instructions for your speaker to play your music!
- Pros mentioned:Ease of use, Size, Sound quality
Quality sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound perfect size and easy to link up to the rest of our Sonos equipment
I would recommend this to a friend - Pros mentioned:Sound quality
Fills a room with superior sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Sonos device. Now I understand why their products have such a good reputation. The One SL simply sounds great. Audio is clear, clean and crisp. The bass was powerful, yet distinct - and didn't muffle the other registers. I used the companion app for setup, but honestly I was able to send music directly to it from Apple and Android devices without the need for the middleware. The One SL is a bit heavy for its size, but delivers a punch - and at a pretty good price. Most importantly, the sound was so good, even my wife was sold on keeping it in the living room!
I would recommend this to a friend Sonos is unreliable - spend your money elsewhere
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending close to $4000 on a Sonos system, I am so tired of it. The reliability of the system is less than subpar. I have spent countless hours with customer support to figure out the interface with my frame samsung tv. Apart from the TV, the sound system integration with Bluetooth/spotify/smartphone is totally unreliable. My expectation is set at such a low bar that "if it works" I'm surprised and excited. My advice, spend less money on a different system.
No, I would not recommend this to a friendNot happy with Sonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not pair with previous Gen Play:1 Sonos should have stated that in the specs
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for taking the time to write a review. The Sonos One cannot stereo pair with Play:1 if that's what you're trying to do. We have not advertised it to do so as the acoustics of the speakers are substantially different. However, they can be grouped together to play the same sound at the same time as long as they are both running the same software. We're very sorry for the confusion and are happy to help with anything we can help you with. Please head over to sonos.com/support and reach out to us however you prefer.