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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the Play:5 Wireless Speaker's superb sound quality, ease of use, and strong bass. Many also appreciate its straightforward setup and attractive design, although some find the price to be high. A few users noted the speaker's weight and some compatibility issues with certain devices. Overall, the positive feedback on audio performance outweighs the negative comments regarding cost and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,705 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sonos product the sound and craftsmanship

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker for the main room in my house. Purchased 2 Play 3's for the master bedroom. As soon as the rewards points come through I'll buy some Play 1s for the other bedrooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound. will be adding more speakers eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound. will be adding more speakers eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to expand. Would Highly recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Play 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Customer Service for Returns is good. Took 3 tries. Hours of consultation. At times I knew more than BB sales technicians. And I’m 65. Long annoying, frustrating, time consuming ordeal. Sonos Play 5 is adequate. Quality of sound decreases as volume increases. Regularly spontaneously disconnects. Occasionally difficult to connect. Few options to meet my need of simply playing Pandora via iPhone without having to talk to an object or waste time programming. Systems don’t rock the way they did in the 70s and 80s. Welcome to adequacy for $$$.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best speaker ive ever bought, sound is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos play 5 was an amazing addition to our home!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Love Sonos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been building my Sonos system for a while. I really love the product. They only drawback is that the components are all little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND ,EASY SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WE BOUGHT ANOTHER ONE, A SOUND BAR AND TWO PLAT 1 'S

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my second Play 5 Sonos and I also have Play 3 Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice, but expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker, great functionality with good sound quality. Hopefully Sonos doesn't stop supporting it, like they did with the older Play 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is the best! I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our new sonos Play 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a new Sonos Play 5 as our older model stopped working. I decided to contact Sonos to see if by chance they would warranty the older unit and it was still under warranty so they sent us a brand new play 5 as well. Could not be happier with Best Buy and Sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Play5 I purchased is a awesome buy. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic full sound speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stand alone or addition to your Sonos network.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I love it all the way!!! Great sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound fills the room with sound I have 5 of thes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best speakers I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my music I can take them anywhere and they are LOUD

    I would recommend this to a friend