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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the Play:5 Wireless Speaker's superb sound quality, ease of use, and strong bass. Many also appreciate its straightforward setup and attractive design, although some find the price to be high. A few users noted the speaker's weight and some compatibility issues with certain devices. Overall, the positive feedback on audio performance outweighs the negative comments regarding cost and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,705 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Full sound. Really compliments the Sonos lineup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of this speaker. We put it in our kitchen and it sounds great. Even better when we group it with the surround system in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy this speaker everyday. I just wish Spotify did not require a premium account to use it. So I just stick to Pandora on this speaker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers perform well but Sonos should be more clear and mention that not all functionalities are compatible with the Android App. Especially with something so critical as TRUE Sound. I contacted their tech support and they came up with a lame excuse blaming Android. Obviously there is no excuse to advertise something and not deliver it. They suggested that I find a friend with an iPhone to come and tune my system. Really?!?! I am looking into replacing it with a Bose system since Bose also supports Bluetooth and has better functionalities on the speaker itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Sonos all over our home. Perfect for entertaining different groups (adults vs kids) as you can set different speakers to play different music. Im not sure we will ever use another surround system!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought a lot before spending the money on a speaker. Glad we did after we turned it on for the first time. Now just need the Sub with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wireless speakers for the home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though I would never turn away from Bose but Sonos has put out a product that looks and sounds GREAT! Its APP is very user friendly also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I wish it had 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome, easy to use product. I understand the range issues of 5G, but I still wish it was available as a streaming bandwidth.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    great for mist music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to play my windows audio files. It briefly did then wous nit recognize them again. If your files are WMA lossless I don't recimend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this speaker in the bedroom, and planning on getting more for each room of the house. Sound quality of Sonos system is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent...as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Play:5 speaker is a great music player. I'm loving it...playing just as I expected it to do. No regrets.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    easy to hook up,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    components are too expensive. Be nice if there was a discounted package deal I would have purchased a much larger system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool technology, Meh sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a multi-floor / multi-room speaker system and the Sonos 5 works well for this purpose. The wi-fi integration and app design is impressive. If you want a simple way to integrate music for multiple floors/rooms - this is it. The sound reproduction is similar to that of a conventional speaker that costs around $150, so don't be under any delusion that this will offer a $500/speaker sound quality. The price is merely a reflection of R&D in wireless/smartphone control of audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One should be fine for a family room. When you lay it horizontally it automatically goes into stereo separation mode to create an excellent soundstage. It has 6 speakers and 6 digital drivers that fire at all angles. Place it vertically if you get two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one speaker/amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a stereophile enthusiast but with having a family I can no longer spend $3k+ on speakers and $3k+ on amplification, etc etc. Now I use multiple Sonos speakers, bridges, and a receiver to achieve a remarkable home theater and stereo listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos! Bought this play 5 to go with the rest if my system. Easy to use and love the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s confusing to use the app and sync with various devices but love the sound. WiFi is a must.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Qualified Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But every time you unplug it, you have to set up from scratch again, which is a pain, as we move this speaker around! Their tech was patient, but I was not :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    doesn't get much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the integration and sound quality of this system makes it the best bang for your buck in quality whole house/room sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent add on to an already great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This along with all my other sonos are excellent. This is used for an outdoor setting. Obviously not an all weather speaker but once outside it fills the space perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loud and Defined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers were easy to set up and sounded very good. Personally I like the Samsung m7, much cheaper now and sounds better.

    I would recommend this to a friend