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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the Play:5 Wireless Speaker's superb sound quality, ease of use, and strong bass. Many also appreciate its straightforward setup and attractive design, although some find the price to be high. A few users noted the speaker's weight and some compatibility issues with certain devices. Overall, the positive feedback on audio performance outweighs the negative comments regarding cost and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,705 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best home speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and easy to setup still learning the app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my entire Samsung Radiant set and replaced them with one of every sonos speaker. The sonos sound MUCH better, dont distort like the samsungs did, the software works better. Also, with the sonos bridge it doesnt choke up my WiFi. Samsung didnt have a comparable product to the bridge. Overall, Sonos still owns the home speaker market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great sound, user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use, I love the alarm clock functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing sound and design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and sound quality is fantastic in medium sized rooms. Setup is typical sonos simple. Only complaint is price - wish there was a $100 less expensive play:4 or something.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to buy the Bose but after listening in store to all similar speakers this was by far the truest sound and no distortion as the volume increased. Liked it so much I have paired it with a second 5 and even better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard the Gen 1 speaker when on vacation. This Gen 2 is amazing. Loud, full of bass and easy working app! Love the options and how it tunes specifically for the room! I am happy I purchased this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What I can't hear you over the Bass!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and easy to set up with the APP. I do want another one for stereo but another 500 is it much. but for one speaker it is crystal clear. I got this for use with a record player and that has been great. It is a clean setup and looks great. I use another Alexa device and make this the default speaker and it works over wifi. that allows the stereo jack to be used for the record player and all other streaming audio. When I got it the "Alexa Default speaker"setting was not an option so it was Alexa or record player. Now, I don't have to keep unplugging.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Quality product with great bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently decided to set up a whole house music system and after much review decided upon a Sonos system for its easy setup and aesthetics. I couldn't be happier. I have the single Play 5 in the basement in a room about 30' x 20' and the sound easily fills the space. I also added Play 1's on the first and second floors. The sound is crisp and the bass deep and perfect for the dance crowd at a party. Does it hold up next to my B&W speakers in the man cave, no, but it's also nowhere near the price. I love the streaming options Sonos provides, music throughout the house without a delay and the ease of use with my phone, iPad and even my watch. It does what it was intended to do reliably and with the quality I expected. For me, that's enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great System for music & movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a fantastic system this Sonos is. I almost never listened to a song on my IPhone or IPad. Now I listen on my Sonos system for one hour to three hours straight. It is that great. I bought the Sonos sound bar, subwoofer & two play five speakers. It was expensive but worth every Penney. Can not go wrong with the Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great wireless room speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos 5 is a big sounding speaker. For its size, it can compete with other speakers much larger. Of course the wireless set-up with the Sonos App makes tuning the speaker a snap. Great, great big sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great and looks good. Better suited for a larger room. Has small rubber feet that allow for flexibility in standing a variety of ways. Simple to set up and use. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly good sound from a small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound from a small speaker. I use them with stands. Very important to me is sound is smooth and non fatiguing. I listen to all types of music and especially enjoy voice and classical music. Does quite well with complex passages.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing! Price is steep, which is the only con, but you get what you pay for (high end audio). They are much larger than the play 1s and the play 3s are being eliminated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Sonos PLAY:5 Wireless Speaker, you will be blown away- I know I am. All of the Sonos speakers are awesome (I also have Play:1s and Play:3s). The sound quality is amazing- in my opinion they can only be beat by speakers that cost several thousand dollars each- not worth it unless you're an audiophile with very fine hearing. I LOVE that they're wireless and all the music we play through them is via our wi-fi. Doesn't skip, doesn't miss a note, and with the app you can use your phone to totally control all of the music in your home. If you have Sonos in multiple rooms, you can have the same thing playing at once, or you can select separate sources for each room. I'm hard to impress but hands down, I am impressed by Sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The play 5 is a great speaker. I'm using it in a smaller bedroom as a television speaker and for wireless music - something I didn't realize I was missing before Sonos. This speaker can definitely fill more than a 15x15 bedroom. I was all in with the Bose sound touch system and this is light years ahead of that. Sonos has already updated the speakers and iOS app in less than a month of ownership, while Bose was very slow to send out updates that would often break features that were working before the update with no pathway to fix. Any issues with Sonos and not only is an agent available by phone that is knowkedgable, but they respond instantly almost to twitter service requests, even on the

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up sounds good. App is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Overall Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for my newly remodeled basement. I have the 5.1 setup in my family room. The sound quality of the Play 5 is significantly better than the 5.1 system, with the exception of the bass. However, the bass quality is still very good for being a self contained speaker with no subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos all over my house, but this new play 5 takes it to a new level. Sound quality is crazy good and being able to stream all the music in the world is just a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Would purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and bass for a small unit. This coming from someone who use to have big Klipsch speakers and class A amplifiers. Great product and software for a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top notch. So easy to control the app with iPad/iPhone. I was planning to buy a Bluetooth receiver so I can connect Pandora directly to the speaker, but with the recent software update, it’s no longer needed. I can simply cast Pandora to the speaker. So much easier. Loved it!

    I would recommend this to a friend