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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the Play:5 Wireless Speaker's superb sound quality, ease of use, and strong bass. Many also appreciate its straightforward setup and attractive design, although some find the price to be high. A few users noted the speaker's weight and some compatibility issues with certain devices. Overall, the positive feedback on audio performance outweighs the negative comments regarding cost and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,705 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use of the Sonus wireless speaker system and the user interface to play the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible speaker!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the play 5 for my bedroom. This sound quality is amazing!! it also looks very sleek, while packing a punch. I also have other Sonos speakers in my home, this integrates seamlessly with them. It took advantage of an open box and saved some bucks. Money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Incredible sound - worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a first generation 5. I thought the first gen sounded great, this one blows the socks off of it. Incredible sound with deeper bass than expected. airplay support too. this is a hard to pass up speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Forget The Rest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in it's class! Best sounding wireless speaker. Everyone in our family pairs it to this speaker and is able to play their play list. The only downside is that Apple Music is not fully supported yet. Otherwise, I would have given it a 5 Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this speaker!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recommended the Sonos line of speakers when I was researching for a home music system that could play throughout my multi-level home for family functions. I investigated Sonos reviews from various online sources and friends and I was impressed with all the positive feedback, but when I sampled the Play5 in Best Buy I was blown away with the quality of sound that I experienced! I love music playing nonstop in my home and car, and though I was a little taken back by the price at first, the quality and beauty of sound won me over! Since it was going in our large family room/kitchen area I chose the Play5, but have purchased 3 Play:1s for master bedroom and basement rec room. Finally, the Play5 box is sturdy and made for mobility, and I’ve used it at multiple in and outside functions!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We are happy to hear that you are loving your new Play:5! john.milton

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great speaker system and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.would recommend it to friends. Love that you can add on the system very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great speaker little pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos system and play-5 wireless speakers. $499 is a bit pricey for one speaker though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The songs is in an all season room with a swimming pool. Works great and the sound is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It has excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very crisp and clear sound even at high volume. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Sound but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately since its wifi not blue tooth your very limited as to what music you can play. Even with beta from SONOS it's trouble trying to get Apple Music to work. Wifi sound is better though as long as you own your entire music collection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great stereo for my kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy in search of a stereo system for my kitchen. The sales staff were very helpful in finding the right one for me. I am very happy with my Sonos Play 5. The sounds is outstanding and it is super user friendly. I will be adding another one for my house soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of this speaker passed my expectations. It has just the right sound and size for entertaining a crowd or for personal listening. I have purchased two of the play ones since. I wish it would play separate from the app though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Sonos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently purchased Play:5's, Play:3's, and Play:1's. Love them! So easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos 5 Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have or know about the Sonos line up, you don't know what you are missing. The new Play 5 is an upgrade from the original. Sounds great, looks great and a nice new feature is that this speaker has be placed in both horizontal and vertical positions.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, smooth bass. the reason for a 4, cannot use with tv only music or with soundbar, must have app to use which is a bummer

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    This speaker fills our entire home with amazing so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound eminating from this speaker is better than anticipated. The range of treble and bass is amazing. Plenty of gas in the tank at only half volume. Very impressed with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have a nice speaker for a party while also planning on buying more Sonos products to build a nice sound system. Amazing clear sound, not disappointed one bit. The Sonos app for iPhone is very user friendly to help you set it up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sounding. Easy to connect something hardwired or wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I love the Play 5!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my home Sonos setup. The play 5 is by far the best speaker in the lineup. Great looking speaker and easy set up. The autotuning system through the iphone app is wicked easy to use and makes modest improvements in the sound from the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pure Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have for any room in the house. It makes music sound amazing.

    I would recommend this to a friend