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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the Play:5 Wireless Speaker's superb sound quality, ease of use, and strong bass. Many also appreciate its straightforward setup and attractive design, although some find the price to be high. A few users noted the speaker's weight and some compatibility issues with certain devices. Overall, the positive feedback on audio performance outweighs the negative comments regarding cost and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,705 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for an outside option. The play 5 has no problem connecting inside, and definitely packs a punch even outdoors. It also adds a nice treble to my play bar, sub, and two play 1.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the apps, sound was great. Not easily integrated with Alexa, at least at time of purchase. Didn’t meet my needs. Will try again once updated for Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Takes some getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and use of this speaker were very easy, and the ability to play anything from my collection so easily over my network is great. I had a hard time adjusting to the speaker size - I like big tower speakers. But overall this was a good purchase and I decided to keep it. I've been satisfied since then. One star taken away just because it's pretty expensive. At $400 or so this would be a five star product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    enjoy it very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy it very much. Has a nice room filling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with only having the one speaker; great sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, wonderful sound and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my Christmas present and it is a great on!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Play:5 is one of their best speakers, as it has such rich sound qualities. I was flabergasted when I first heard the intro sound of the speaker itself, so you can probably imagine how happy I am with the product. The only downside is that you MUST use the app to access music, or plug in an AUX cord. I'm getting use to work around the limitations, but I still wish I could get to use the speaker outside the app. The only service that does allow you to control music is Spotify, but I don't have the paid service, since I have all apple I decided to switch to Apple music. Just think about this and if it would bother you, otherwise this is a must buy for a speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST SPEAKER SYSTEM EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna lie... kinda pricey... BUT...the entire concept behind the Sonos system is AMAZING!! Using these speakers (WiFI - NOT Bluetooth) throughout the house is fan-freakin-tastic! I am no audiophile, but the sound is amazing on the Play:5!! Guests are forever commenting on the sound... great for parties and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is absolutely amazing. The lows are thumping and the vocals are just great as well. I used it in my living room for a party and it was more than loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was blown away at the play 5, it sounded so good I bought another now I have them in stereo in my office!! WOW these are amazing as stereo speakers!! Great sound detail with very nice bass!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech kind of person, so set up of this speaker needed to be straight forward...and it was! I love the sound and the ease of use. Just download Sonos app and you're ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely the BEST BUY yet on a wirelesss speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Klipsch KMC 3 before I purchased this speaker and was I missing out on great sound. I never knew a speaker could sound this good after listening to this speaker. This speaker is a DEFINITE BUY if you love the sound of your music. You won't be steered in the wrong direction of your reading this. I have listened to A LOT of speakers and am kinda an audiophile person and love to hear nice clear and no distortion as possible. I have had brands like Bose and like I said before Klipsch and this BY FAR is the best sounding speaker to this day. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great speaker. Amazing full sound. Super easy to make adjustments to EQ and more via Sonos App. Sonos ecosystem alone makes this speaker great and the way it sounds is just the icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos play5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I bought a pair of play5s. I am amazed at the quality and sound these bad boys put out, the ease of setting up with the Sonos app. Very pleased I am a Sonos customer for life...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos makes an awesome wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality from a portable wireless speaker. Sounds better than my wired Bose speakers. Download the app to your mobile device and connect to the speaker, could't get any easier.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Really incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly very impressed with the music fidelity from this speaker. It can get crazy loud with crystal clear and detailed sound. Excellent bass. It's a fantastic speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bose who??

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality from such a small package music sounds full and immaculate and bass is insane can't wait to get another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    easy to use and great sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase. Easy to set up and start using ... i added it to my existing system and was listening to it within 5 minutes of removing from the box... every thing that i expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    need a white speaker screen option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have 5 of the older version play 5's and love them. i was excited to try these and swap all 5 out. i noticed some small improvement in sound quality - and liked the way they looked - but it was unfortunate the only option for the speaker screen on the white speaker option is black. should have offered white screen on white speaker as the people that buy white want white speakers... also different size than the last play 5 so that created some issues. overall -sonos is an excellent product

    I would recommend this to a friend